Constant crashes randomly during heists

[Strider]

I am currently running the game with just a single mod (Vanilla HUD Plus) and I seemingly get these random crashes quite frequently. Not exactly sure what triggers them, though on occasion it happens when someone throws a grenade (not sure which kind), when a new player joins the lobby or just out of nowhere. Could anyone help to identify the crash reason based on the crash log below?

Originally posted by crashlog:

Sat Feb 12 12:42:21 2022


Application has crashed: C++ exception
Could not load texture because IDirect3D9::CreateTexture call failed.
Direct3D could not allocate sufficient memory to complete the call.

-------------------------------

Callstack:

payday2_win32_release (???) ???
ntdll (???) RtlFreeHeap
payday2_win32_release (???) ???
ntdll (???) RtlInitializeCriticalSectionAndSpinCount
payday2_win32_release (???) ???
payday2_win32_release (???) zip_get_name
payday2_win32_release (???) ???
payday2_win32_release (???) ???
payday2_win32_release (???) ???
payday2_win32_release (???) zip_get_name
ntdll (???) RtlGetAppContainerNamedObjectPath
ntdll (???) RtlCaptureContext


-------------------------------

Current thread: Renderer

-------------------------------

System information:
Application version : 1.117.74
CPU : AMD Ryzen 5 2600 Six-Core Processor (6 cores); SSE; SSE2; SSE3; SSSE3; SSE4.1
DirectX : 12.0
GPU : NVIDIA GeForce RTX 2060 SUPER / nvldumd.dll[27.21.14.6663]
Language : english
Memory : 16315MB 316KB
OS : 6.2.9200 () 0x300-0x1 (64 bits)
Physics : threaded
Renderer : DX9 threaded
Sound : Microsoft (Headphones (High Definition Audio Device))

[Blockhead]

Originally posted by Strider:

Application has crashed: C++ exception
Could not load texture because IDirect3D9::CreateTexture call failed.
Direct3D could not allocate sufficient memory to complete the call.

This means the game ran out of memory. This is nothing to do with your own hardware specs, the game itself has a limited amount of memory and, unfortunately, is poorly optimised. Turning down Texture Quality and other graphical settings in Options should stop this kind of crashing occuring.

[Strider]

Originally posted by Blockhead:

Originally posted by Strider:

Application has crashed: C++ exception
Could not load texture because IDirect3D9::CreateTexture call failed.
Direct3D could not allocate sufficient memory to complete the call.

This means the game ran out of memory. This is nothing to do with your own hardware specs, the game itself has a limited amount of memory and, unfortunately, is poorly optimised. Turning down Texture Quality and other graphical settings in Options should stop this kind of crashing occuring.

Thanks! Really insightful answer. Guess I'll keep that in mind but it is unfortunate that this is the reason for the crash since it's not something that can be resolved.

[Blockhead]

Originally posted by Strider:

Originally posted by Blockhead:

This means the game ran out of memory. This is nothing to do with your own hardware specs, the game itself has a limited amount of memory and, unfortunately, is poorly optimised. Turning down Texture Quality and other graphical settings in Options should stop this kind of crashing occuring.

Thanks! Really insightful answer. Guess I'll keep that in mind but it is unfortunate that this is the reason for the crash since it's not something that can be resolved.

Not sure what you mean - it can be resolved by lowering graphical quality.

[Strider]

Originally posted by Blockhead:

Not sure what you mean - it can be resolved by lowering graphical quality.

Right, will give that a try and see if the issues continue, thanks!

[tofu.]

If you're wondering how much memory payday 2 can use at a given time. It's only 2.
Keep that in mind when using mods. Even if it goes slightly beyond that, it'll crash your game.

[Strider]

Originally posted by Tofu:

If you're wondering how much memory payday 2 can use at a given time. It's only 2.
Keep that in mind when using mods. Even if it goes slightly beyond that, it'll crash your game.

Oof, that's pretty low. Thankfully, I only run a single mod which I use for some basic info + press to interaction.