Corrupt Steam Shader Cache Cause Game Don't Launch

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永雏爱音

Oct 26, 2019 @ 2:53am

Corrupt Steam Shader Cache Cause Game Don't Launch

A solution for my previous topic

https://steamcommunity.com/app/218620/discussions/14/1697221160900258071/

After delete render setting profile, reinstall graphics card drive and Windows 10, now I found out what causes my game black window then unexpectedly quit with a "Failed setting up render device" in crash logs.
In my recent days I sometimes don't quit my game in menu, instead just shut down the system and the game always shows a error dialog when I do this. Then last day the game crashed. And after a bunch of useless working I started to find anything that associated with graphics or something, then I found "shadercache" folder in steam's directory, after empty all of the files under this folder my game is now back alive.
So I think last day's bug was caused by corrupted shader cache generated by steam, if someone meet render failed bug and you can't solve this bug even you tried to reinstall drivers or system or delete render profile, then try one of these two solutions:

1. Clear all the files under steamapps\shadercache.
2. Turn off the shader cache option in Settings.

< >

Showing 1-10 of 10 comments

andole

Oct 26, 2019 @ 5:10am

Noted. I'll be recommending this to people and we'll see how often this will work.

永雏爱音

Oct 26, 2019 @ 8:13am

Originally posted by andole:
Noted. I'll be recommending this to people and we'll see how often this will work.

Thanks, hope this will help.

daniel20028 has PAYDAY 2

Oct 26, 2019 @ 11:50am

I did it, and dont work, I had this problem many mounths ago, i had reinstall my graphics drivers, delete render settings, deactivete the antivirus, didn't work, but today i'm seeing some folders in steam's folder, and maybe some text notes could help.

I find this text note called "GameOverlayRenderer", this has information in common with the folder in shadercache "218620", when i delete all in shadercache, and open the game and this close like you know, the folder "218620" appears again.

this is the note text:

Sat Oct 26 18:38:54 2019 UTC - Module file name: C:\Program Files (x86)\Steam\gameoverlayrenderer.dll
Sat Oct 26 18:38:54 2019 UTC - GameID = 218620
Sat Oct 26 18:38:54 2019 UTC - System page size: 4096
Sat Oct 26 18:38:54 2019 UTC - Hooking SetCursorPos, GetCursorPos, ShowCursor, and SetCursor
Sat Oct 26 18:38:54 2019 UTC - Game is using dxgi (dx10/dx11), preparing to hook.
Sat Oct 26 18:38:54 2019 UTC - GetProcAddress Direct3DCreate9 returned wrong module (71200000='C:\Windows\system32\apphelp.dll'), proceeding anyway
Sat Oct 26 18:38:54 2019 UTC - Game is using D3D9 or D3D9Ex, preparing to hook.
Sat Oct 26 18:38:54 2019 UTC - GetProcAddress Direct3DCreate9Ex returned wrong module (71200000='C:\Windows\system32\apphelp.dll'), proceeding anyway
Sat Oct 26 18:38:54 2019 UTC - Game is using dinput8, preparing to hook.
Sat Oct 26 18:38:54 2019 UTC - XInput Hooked XInputEnable Version 13
Sat Oct 26 18:38:54 2019 UTC - XInput Hooked XInputGetBatteryInformation Version 13
Sat Oct 26 18:38:54 2019 UTC - XInput Hooked XInputGetCapabilities Version 13
Sat Oct 26 18:38:54 2019 UTC - XInput Hooked XInputGetDSoundAudioDeviceGuids Version 13
Sat Oct 26 18:38:54 2019 UTC - XInput Hooked XInputGetKeystroke Version 13
Sat Oct 26 18:38:54 2019 UTC - XInput Hooked XInputGetState Version 13
Sat Oct 26 18:38:54 2019 UTC - XInput Hooked XInputGetStateEX Version 13
Sat Oct 26 18:38:54 2019 UTC - XInput Hooked XInputSetState Version 13
Sat Oct 26 18:38:54 2019 UTC - Modules at GameOverlayRenderer.dll attach
Sat Oct 26 18:38:54 2019 UTC - 01: payday2_win32_release.exe - (00400000 to 00ACF000)
Sat Oct 26 18:38:54 2019 UTC - 02: ntdll.dll - (770D0000 to 7723F000)
Sat Oct 26 18:38:54 2019 UTC - 03: KERNEL32.DLL - (763C0000 to 76500000)
Sat Oct 26 18:38:54 2019 UTC - 04: KERNELBASE.dll - (76120000 to 761F7000)
Sat Oct 26 18:38:54 2019 UTC - 05: aswhook.dll - (73780000 to 73790000)
Sat Oct 26 18:38:54 2019 UTC - 06: apphelp.dll - (71200000 to 712A0000)
Sat Oct 26 18:38:54 2019 UTC - 07: AcLayers.DLL - (58E10000 to 59087000)
Sat Oct 26 18:38:54 2019 UTC - 08: msvcrt.dll - (76600000 to 766C3000)
Sat Oct 26 18:38:54 2019 UTC - 09: USER32.dll - (75BD0000 to 75D23000)
Sat Oct 26 18:38:54 2019 UTC - 10: GDI32.dll - (76AC0000 to 76BCC000)
Sat Oct 26 18:38:54 2019 UTC - 11: SHELL32.dll - (748B0000 to 75B6B000)
Sat Oct 26 18:38:54 2019 UTC - 12: SHLWAPI.dll - (75B80000 to 75BC5000)
Sat Oct 26 18:38:54 2019 UTC - 13: OLEAUT32.dll - (76DD0000 to 76E66000)
Sat Oct 26 18:38:54 2019 UTC - 14: MPR.dll - (74790000 to 747A6000)
Sat Oct 26 18:38:54 2019 UTC - 15: SETUPAPI.dll - (76200000 to 763B1000)
Sat Oct 26 18:38:54 2019 UTC - 16: sfc.dll - (59380000 to 59383000)
Sat Oct 26 18:38:54 2019 UTC - 17: WINSPOOL.DRV - (744A0000 to 74505000)
Sat Oct 26 18:38:54 2019 UTC - 18: RPCRT4.dll - (76500000 to 765BA000)
Sat Oct 26 18:38:54 2019 UTC - 19: combase.dll - (75F80000 to 760FD000)
Sat Oct 26 18:38:54 2019 UTC - 20: CFGMGR32.dll - (765C0000 to 765FC000)
Sat Oct 26 18:38:54 2019 UTC - 21: SspiCli.dll - (75EC0000 to 75EDE000)
Sat Oct 26 18:38:54 2019 UTC - 22: sfc_os.DLL - (59560000 to 5956F000)
Sat Oct 26 18:38:54 2019 UTC - 23: CRYPTBASE.dll - (748A0000 to 748AA000)
Sat Oct 26 18:38:54 2019 UTC - 24: sechost.dll - (76D30000 to 76D71000)
Sat Oct 26 18:38:54 2019 UTC - 25: bcryptPrimitives.dll - (74840000 to 74894000)
Sat Oct 26 18:38:54 2019 UTC - 26: SortWindows61.dll - (59370000 to 5937E000)
Sat Oct 26 18:38:54 2019 UTC - 27: IMM32.DLL - (76CF0000 to 76D17000)
Sat Oct 26 18:38:54 2019 UTC - 28: MSCTF.dll - (76BD0000 to 76CE2000)
Sat Oct 26 18:38:54 2019 UTC - 29: nvinit.dll - (74350000 to 7437B000)
Sat Oct 26 18:38:54 2019 UTC - 30: VERSION.dll - (74830000 to 74838000)
Sat Oct 26 18:38:54 2019 UTC - 31: ADVAPI32.dll - (766D0000 to 7674C000)
Sat Oct 26 18:38:54 2019 UTC - 32: steam_api.dll - (58DD0000 to 58E02000)
Sat Oct 26 18:38:54 2019 UTC - 33: binkw32.dll - (58D80000 to 58DCB000)
Sat Oct 26 18:38:54 2019 UTC - 34: WSOCK32.dll - (74780000 to 74788000)
Sat Oct 26 18:38:54 2019 UTC - 35: WINMM.dll - (74800000 to 74823000)
Sat Oct 26 18:38:54 2019 UTC - 36: IPHLPAPI.DLL - (73BA0000 to 73BC0000)
Sat Oct 26 18:38:54 2019 UTC - 37: PSAPI.DLL - (75B70000 to 75B76000)
Sat Oct 26 18:38:54 2019 UTC - 38: d3d9.dll - (68E10000 to 68FE3000)
Sat Oct 26 18:38:54 2019 UTC - 39: d3dx9_43.dll - (58B80000 to 58D7F000)
Sat Oct 26 18:38:54 2019 UTC - 40: DINPUT8.dll - (615F0000 to 61626000)
Sat Oct 26 18:38:54 2019 UTC - 41: XINPUT1_3.dll - (00270000 to 00286000)
Sat Oct 26 18:38:54 2019 UTC - 42: PhysX3Common_x86.dll - (58A50000 to 58B80000)
Sat Oct 26 18:38:54 2019 UTC - 43: PhysX3Cooking_x86.dll - (589F0000 to 58A48000)
Sat Oct 26 18:38:54 2019 UTC - 44: PhysX3_x86.dll - (58820000 to 589E7000)
Sat Oct 26 18:38:54 2019 UTC - 45: discord-rpc.dll - (58790000 to 58814000)
Sat Oct 26 18:38:54 2019 UTC - 46: ole32.dll - (76750000 to 76879000)
Sat Oct 26 18:38:54 2019 UTC - 47: WS2_32.dll - (76D80000 to 76DCF000)
Sat Oct 26 18:38:54 2019 UTC - 48: WINMMBASE.dll - (74450000 to 74473000)
Sat Oct 26 18:38:54 2019 UTC - 49: NSI.dll - (76D20000 to 76D27000)
Sat Oct 26 18:38:54 2019 UTC - 50: WINNSI.DLL - (73A60000 to 73A68000)
Sat Oct 26 18:38:54 2019 UTC - 51: dwmapi.dll - (73920000 to 7393A000)
Sat Oct 26 18:38:54 2019 UTC - 52: DEVOBJ.dll - (74410000 to 74431000)
Sat Oct 26 18:38:54 2019 UTC - 53: shcore.dll - (74380000 to 7440B000)
Sat Oct 26 18:38:54 2019 UTC - 54: kernel.appcore.dll - (74340000 to 74349000)
Sat Oct 26 18:38:54 2019 UTC - 55: uxtheme.dll - (73940000 to 73A2D000)
Sat Oct 26 18:38:54 2019 UTC - 56: clbcatq.dll - (76920000 to 769AD000)
Sat Oct 26 18:38:54 2019 UTC - 57: nvapi.dll - (58340000 to 5878A000)
Sat Oct 26 18:38:54 2019 UTC - 58: dxgi.dll - (68380000 to 683E9000)
Sat Oct 26 18:38:54 2019 UTC - 59: mscms.dll - (63C10000 to 63C8F000)
Sat Oct 26 18:38:54 2019 UTC - 60: USERENV.dll - (747E0000 to 747FB000)
Sat Oct 26 18:38:54 2019 UTC - 61: profapi.dll - (74440000 to 7444F000)
Sat Oct 26 18:38:54 2019 UTC - 62: WINTRUST.dll - (75EE0000 to 75F1D000)
Sat Oct 26 18:38:54 2019 UTC - 63: CRYPT32.dll - (75D30000 to 75EB8000)
Sat Oct 26 18:38:54 2019 UTC - 64: MSASN1.dll - (76110000 to 7611E000)
Sat Oct 26 18:38:54 2019 UTC - 65: steamclient.dll - (5A660000 to 5B4A3000)
Sat Oct 26 18:38:54 2019 UTC - 66: imagehlp.dll - (769B0000 to 769C4000)
Sat Oct 26 18:38:54 2019 UTC - 67: tier0_s.dll - (62AC0000 to 62B5C000)
Sat Oct 26 18:38:54 2019 UTC - 68: vstdlib_s.dll - (62290000 to 622EE000)
Sat Oct 26 18:38:54 2019 UTC - 69: MSWSOCK.dll - (710B0000 to 710FB000)
Sat Oct 26 18:38:54 2019 UTC - 70: Secur32.dll - (72FD0000 to 72FDA000)
Sat Oct 26 18:38:54 2019 UTC - 71: steam.dll - (58270000 to 58333000)
Sat Oct 26 18:38:54 2019 UTC - 72: Steam2.dll - (57FA0000 to 58261000)
Sat Oct 26 18:38:54 2019 UTC - 73: DbgHelp.dll - (6D740000 to 6D881000)
Sat Oct 26 18:38:54 2019 UTC - 74: CSERHelper.dll - (57F70000 to 57F91000)
Sat Oct 26 18:38:54 2019 UTC - 75: gameoverlayrenderer.dll - (57E00000 to 57F67000)
Sat Oct 26 18:38:54 2019 UTC - ----------------------------
Sat Oct 26 18:38:54 2019 UTC - hookDirect3DCreate9 called
Sat Oct 26 18:38:56 2019 UTC - hookDirect3DCreate9 called
Sat Oct 26 18:38:56 2019 UTC - hookDirect3DCreate9 called
Sat Oct 26 18:38:56 2019 UTC - hookDirect3DCreate9 called
Sat Oct 26 18:38:56 2019 UTC - IWrapIDirect3D9::CreateDevice hook called (type: 1, behavior flags: 40!)
Sat Oct 26 18:38:56 2019 UTC - hookDirect3DCreate9 called
Sat Oct 26 18:38:56 2019 UTC - hookDirect3DCreate9 called
Sat Oct 26 18:38:56 2019 UTC - IWrapIDirect3D9::CreateDevice hook called (type: 1, behavior flags: 40!)
Sat Oct 26 18:38:57 2019 UTC - GameOverlayRenderer.dll detaching

I dont know if this has something to do, but i want to solve this, but i'm already tired, sorry for my english

Felony Tet has PAYDAY 2

Oct 27, 2019 @ 12:20am

Originally posted by daniel20028:
I did it, and dont work, I had this problem many mounths ago, i had reinstall my graphics drivers, delete render settings, deactivete the antivirus, didn't work, but today i'm seeing some folders in steam's folder, and maybe some text notes could help.

I find this text note called "GameOverlayRenderer", this has information in common with the folder in shadercache "218620", when i delete all in shadercache, and open the game and this close like you know, the folder "218620" appears again.

this is the note text:

Sat Oct 26 18:38:54 2019 UTC - Module file name: C:\Program Files (x86)\Steam\gameoverlayrenderer.dll
Sat Oct 26 18:38:54 2019 UTC - GameID = 218620
Sat Oct 26 18:38:54 2019 UTC - System page size: 4096
Sat Oct 26 18:38:54 2019 UTC - Hooking SetCursorPos, GetCursorPos, ShowCursor, and SetCursor
Sat Oct 26 18:38:54 2019 UTC - Game is using dxgi (dx10/dx11), preparing to hook.
Sat Oct 26 18:38:54 2019 UTC - GetProcAddress Direct3DCreate9 returned wrong module (71200000='C:\Windows\system32\apphelp.dll'), proceeding anyway
Sat Oct 26 18:38:54 2019 UTC - Game is using D3D9 or D3D9Ex, preparing to hook.
Sat Oct 26 18:38:54 2019 UTC - GetProcAddress Direct3DCreate9Ex returned wrong module (71200000='C:\Windows\system32\apphelp.dll'), proceeding anyway
Sat Oct 26 18:38:54 2019 UTC - Game is using dinput8, preparing to hook.
Sat Oct 26 18:38:54 2019 UTC - XInput Hooked XInputEnable Version 13
Sat Oct 26 18:38:54 2019 UTC - XInput Hooked XInputGetBatteryInformation Version 13
Sat Oct 26 18:38:54 2019 UTC - XInput Hooked XInputGetCapabilities Version 13
Sat Oct 26 18:38:54 2019 UTC - XInput Hooked XInputGetDSoundAudioDeviceGuids Version 13
Sat Oct 26 18:38:54 2019 UTC - XInput Hooked XInputGetKeystroke Version 13
Sat Oct 26 18:38:54 2019 UTC - XInput Hooked XInputGetState Version 13
Sat Oct 26 18:38:54 2019 UTC - XInput Hooked XInputGetStateEX Version 13
Sat Oct 26 18:38:54 2019 UTC - XInput Hooked XInputSetState Version 13
Sat Oct 26 18:38:54 2019 UTC - Modules at GameOverlayRenderer.dll attach
Sat Oct 26 18:38:54 2019 UTC - 01: payday2_win32_release.exe - (00400000 to 00ACF000)
Sat Oct 26 18:38:54 2019 UTC - 02: ntdll.dll - (770D0000 to 7723F000)
Sat Oct 26 18:38:54 2019 UTC - 03: KERNEL32.DLL - (763C0000 to 76500000)
Sat Oct 26 18:38:54 2019 UTC - 04: KERNELBASE.dll - (76120000 to 761F7000)
Sat Oct 26 18:38:54 2019 UTC - 05: aswhook.dll - (73780000 to 73790000)
Sat Oct 26 18:38:54 2019 UTC - 06: apphelp.dll - (71200000 to 712A0000)
Sat Oct 26 18:38:54 2019 UTC - 07: AcLayers.DLL - (58E10000 to 59087000)
Sat Oct 26 18:38:54 2019 UTC - 08: msvcrt.dll - (76600000 to 766C3000)
Sat Oct 26 18:38:54 2019 UTC - 09: USER32.dll - (75BD0000 to 75D23000)
Sat Oct 26 18:38:54 2019 UTC - 10: GDI32.dll - (76AC0000 to 76BCC000)
Sat Oct 26 18:38:54 2019 UTC - 11: SHELL32.dll - (748B0000 to 75B6B000)
Sat Oct 26 18:38:54 2019 UTC - 12: SHLWAPI.dll - (75B80000 to 75BC5000)
Sat Oct 26 18:38:54 2019 UTC - 13: OLEAUT32.dll - (76DD0000 to 76E66000)
Sat Oct 26 18:38:54 2019 UTC - 14: MPR.dll - (74790000 to 747A6000)
Sat Oct 26 18:38:54 2019 UTC - 15: SETUPAPI.dll - (76200000 to 763B1000)
Sat Oct 26 18:38:54 2019 UTC - 16: sfc.dll - (59380000 to 59383000)
Sat Oct 26 18:38:54 2019 UTC - 17: WINSPOOL.DRV - (744A0000 to 74505000)
Sat Oct 26 18:38:54 2019 UTC - 18: RPCRT4.dll - (76500000 to 765BA000)
Sat Oct 26 18:38:54 2019 UTC - 19: combase.dll - (75F80000 to 760FD000)
Sat Oct 26 18:38:54 2019 UTC - 20: CFGMGR32.dll - (765C0000 to 765FC000)
Sat Oct 26 18:38:54 2019 UTC - 21: SspiCli.dll - (75EC0000 to 75EDE000)
Sat Oct 26 18:38:54 2019 UTC - 22: sfc_os.DLL - (59560000 to 5956F000)
Sat Oct 26 18:38:54 2019 UTC - 23: CRYPTBASE.dll - (748A0000 to 748AA000)
Sat Oct 26 18:38:54 2019 UTC - 24: sechost.dll - (76D30000 to 76D71000)
Sat Oct 26 18:38:54 2019 UTC - 25: bcryptPrimitives.dll - (74840000 to 74894000)
Sat Oct 26 18:38:54 2019 UTC - 26: SortWindows61.dll - (59370000 to 5937E000)
Sat Oct 26 18:38:54 2019 UTC - 27: IMM32.DLL - (76CF0000 to 76D17000)
Sat Oct 26 18:38:54 2019 UTC - 28: MSCTF.dll - (76BD0000 to 76CE2000)
Sat Oct 26 18:38:54 2019 UTC - 29: nvinit.dll - (74350000 to 7437B000)
Sat Oct 26 18:38:54 2019 UTC - 30: VERSION.dll - (74830000 to 74838000)
Sat Oct 26 18:38:54 2019 UTC - 31: ADVAPI32.dll - (766D0000 to 7674C000)
Sat Oct 26 18:38:54 2019 UTC - 32: steam_api.dll - (58DD0000 to 58E02000)
Sat Oct 26 18:38:54 2019 UTC - 33: binkw32.dll - (58D80000 to 58DCB000)
Sat Oct 26 18:38:54 2019 UTC - 34: WSOCK32.dll - (74780000 to 74788000)
Sat Oct 26 18:38:54 2019 UTC - 35: WINMM.dll - (74800000 to 74823000)
Sat Oct 26 18:38:54 2019 UTC - 36: IPHLPAPI.DLL - (73BA0000 to 73BC0000)
Sat Oct 26 18:38:54 2019 UTC - 37: PSAPI.DLL - (75B70000 to 75B76000)
Sat Oct 26 18:38:54 2019 UTC - 38: d3d9.dll - (68E10000 to 68FE3000)
Sat Oct 26 18:38:54 2019 UTC - 39: d3dx9_43.dll - (58B80000 to 58D7F000)
Sat Oct 26 18:38:54 2019 UTC - 40: DINPUT8.dll - (615F0000 to 61626000)
Sat Oct 26 18:38:54 2019 UTC - 41: XINPUT1_3.dll - (00270000 to 00286000)
Sat Oct 26 18:38:54 2019 UTC - 42: PhysX3Common_x86.dll - (58A50000 to 58B80000)
Sat Oct 26 18:38:54 2019 UTC - 43: PhysX3Cooking_x86.dll - (589F0000 to 58A48000)
Sat Oct 26 18:38:54 2019 UTC - 44: PhysX3_x86.dll - (58820000 to 589E7000)
Sat Oct 26 18:38:54 2019 UTC - 45: discord-rpc.dll - (58790000 to 58814000)
Sat Oct 26 18:38:54 2019 UTC - 46: ole32.dll - (76750000 to 76879000)
Sat Oct 26 18:38:54 2019 UTC - 47: WS2_32.dll - (76D80000 to 76DCF000)
Sat Oct 26 18:38:54 2019 UTC - 48: WINMMBASE.dll - (74450000 to 74473000)
Sat Oct 26 18:38:54 2019 UTC - 49: NSI.dll - (76D20000 to 76D27000)
Sat Oct 26 18:38:54 2019 UTC - 50: WINNSI.DLL - (73A60000 to 73A68000)
Sat Oct 26 18:38:54 2019 UTC - 51: dwmapi.dll - (73920000 to 7393A000)
Sat Oct 26 18:38:54 2019 UTC - 52: DEVOBJ.dll - (74410000 to 74431000)
Sat Oct 26 18:38:54 2019 UTC - 53: shcore.dll - (74380000 to 7440B000)
Sat Oct 26 18:38:54 2019 UTC - 54: kernel.appcore.dll - (74340000 to 74349000)
Sat Oct 26 18:38:54 2019 UTC - 55: uxtheme.dll - (73940000 to 73A2D000)
Sat Oct 26 18:38:54 2019 UTC - 56: clbcatq.dll - (76920000 to 769AD000)
Sat Oct 26 18:38:54 2019 UTC - 57: nvapi.dll - (58340000 to 5878A000)
Sat Oct 26 18:38:54 2019 UTC - 58: dxgi.dll - (68380000 to 683E9000)
Sat Oct 26 18:38:54 2019 UTC - 59: mscms.dll - (63C10000 to 63C8F000)
Sat Oct 26 18:38:54 2019 UTC - 60: USERENV.dll - (747E0000 to 747FB000)
Sat Oct 26 18:38:54 2019 UTC - 61: profapi.dll - (74440000 to 7444F000)
Sat Oct 26 18:38:54 2019 UTC - 62: WINTRUST.dll - (75EE0000 to 75F1D000)
Sat Oct 26 18:38:54 2019 UTC - 63: CRYPT32.dll - (75D30000 to 75EB8000)
Sat Oct 26 18:38:54 2019 UTC - 64: MSASN1.dll - (76110000 to 7611E000)
Sat Oct 26 18:38:54 2019 UTC - 65: steamclient.dll - (5A660000 to 5B4A3000)
Sat Oct 26 18:38:54 2019 UTC - 66: imagehlp.dll - (769B0000 to 769C4000)
Sat Oct 26 18:38:54 2019 UTC - 67: tier0_s.dll - (62AC0000 to 62B5C000)
Sat Oct 26 18:38:54 2019 UTC - 68: vstdlib_s.dll - (62290000 to 622EE000)
Sat Oct 26 18:38:54 2019 UTC - 69: MSWSOCK.dll - (710B0000 to 710FB000)
Sat Oct 26 18:38:54 2019 UTC - 70: Secur32.dll - (72FD0000 to 72FDA000)
Sat Oct 26 18:38:54 2019 UTC - 71: steam.dll - (58270000 to 58333000)
Sat Oct 26 18:38:54 2019 UTC - 72: Steam2.dll - (57FA0000 to 58261000)
Sat Oct 26 18:38:54 2019 UTC - 73: DbgHelp.dll - (6D740000 to 6D881000)
Sat Oct 26 18:38:54 2019 UTC - 74: CSERHelper.dll - (57F70000 to 57F91000)
Sat Oct 26 18:38:54 2019 UTC - 75: gameoverlayrenderer.dll - (57E00000 to 57F67000)
Sat Oct 26 18:38:54 2019 UTC - ----------------------------
Sat Oct 26 18:38:54 2019 UTC - hookDirect3DCreate9 called
Sat Oct 26 18:38:56 2019 UTC - hookDirect3DCreate9 called
Sat Oct 26 18:38:56 2019 UTC - hookDirect3DCreate9 called
Sat Oct 26 18:38:56 2019 UTC - hookDirect3DCreate9 called
Sat Oct 26 18:38:56 2019 UTC - IWrapIDirect3D9::CreateDevice hook called (type: 1, behavior flags: 40!)
Sat Oct 26 18:38:56 2019 UTC - hookDirect3DCreate9 called
Sat Oct 26 18:38:56 2019 UTC - hookDirect3DCreate9 called
Sat Oct 26 18:38:56 2019 UTC - IWrapIDirect3D9::CreateDevice hook called (type: 1, behavior flags: 40!)
Sat Oct 26 18:38:57 2019 UTC - GameOverlayRenderer.dll detaching

I dont know if this has something to do, but i want to solve this, but i'm already tired, sorry for my english

Sorry for the late response.
Have you tried to turn off Steam Shader Pre-Caching from Steam Settings?
Or check the latest game crash log, you could post it here

永雏爱音

Oct 27, 2019 @ 12:25am

Originally posted by daniel20028:
I did it, and dont work, I had this problem many mounths ago, i had reinstall my graphics drivers, delete render settings, deactivete the antivirus, didn't work, but today i'm seeing some folders in steam's folder, and maybe some text notes could help.

I find this text note called "GameOverlayRenderer", this has information in common with the folder in shadercache "218620", when i delete all in shadercache, and open the game and this close like you know, the folder "218620" appears again.

this is the note text:

Sat Oct 26 18:38:54 2019 UTC - Module file name: C:\Program Files (x86)\Steam\gameoverlayrenderer.dll
Sat Oct 26 18:38:54 2019 UTC - GameID = 218620
Sat Oct 26 18:38:54 2019 UTC - System page size: 4096
Sat Oct 26 18:38:54 2019 UTC - Hooking SetCursorPos, GetCursorPos, ShowCursor, and SetCursor
Sat Oct 26 18:38:54 2019 UTC - Game is using dxgi (dx10/dx11), preparing to hook.
Sat Oct 26 18:38:54 2019 UTC - GetProcAddress Direct3DCreate9 returned wrong module (71200000='C:\Windows\system32\apphelp.dll'), proceeding anyway
Sat Oct 26 18:38:54 2019 UTC - Game is using D3D9 or D3D9Ex, preparing to hook.
Sat Oct 26 18:38:54 2019 UTC - GetProcAddress Direct3DCreate9Ex returned wrong module (71200000='C:\Windows\system32\apphelp.dll'), proceeding anyway
Sat Oct 26 18:38:54 2019 UTC - Game is using dinput8, preparing to hook.
Sat Oct 26 18:38:54 2019 UTC - XInput Hooked XInputEnable Version 13
Sat Oct 26 18:38:54 2019 UTC - XInput Hooked XInputGetBatteryInformation Version 13
Sat Oct 26 18:38:54 2019 UTC - XInput Hooked XInputGetCapabilities Version 13
Sat Oct 26 18:38:54 2019 UTC - XInput Hooked XInputGetDSoundAudioDeviceGuids Version 13
Sat Oct 26 18:38:54 2019 UTC - XInput Hooked XInputGetKeystroke Version 13
Sat Oct 26 18:38:54 2019 UTC - XInput Hooked XInputGetState Version 13
Sat Oct 26 18:38:54 2019 UTC - XInput Hooked XInputGetStateEX Version 13
Sat Oct 26 18:38:54 2019 UTC - XInput Hooked XInputSetState Version 13
Sat Oct 26 18:38:54 2019 UTC - Modules at GameOverlayRenderer.dll attach
Sat Oct 26 18:38:54 2019 UTC - 01: payday2_win32_release.exe - (00400000 to 00ACF000)
Sat Oct 26 18:38:54 2019 UTC - 02: ntdll.dll - (770D0000 to 7723F000)
Sat Oct 26 18:38:54 2019 UTC - 03: KERNEL32.DLL - (763C0000 to 76500000)
Sat Oct 26 18:38:54 2019 UTC - 04: KERNELBASE.dll - (76120000 to 761F7000)
Sat Oct 26 18:38:54 2019 UTC - 05: aswhook.dll - (73780000 to 73790000)
Sat Oct 26 18:38:54 2019 UTC - 06: apphelp.dll - (71200000 to 712A0000)
Sat Oct 26 18:38:54 2019 UTC - 07: AcLayers.DLL - (58E10000 to 59087000)
Sat Oct 26 18:38:54 2019 UTC - 08: msvcrt.dll - (76600000 to 766C3000)
Sat Oct 26 18:38:54 2019 UTC - 09: USER32.dll - (75BD0000 to 75D23000)
Sat Oct 26 18:38:54 2019 UTC - 10: GDI32.dll - (76AC0000 to 76BCC000)
Sat Oct 26 18:38:54 2019 UTC - 11: SHELL32.dll - (748B0000 to 75B6B000)
Sat Oct 26 18:38:54 2019 UTC - 12: SHLWAPI.dll - (75B80000 to 75BC5000)
Sat Oct 26 18:38:54 2019 UTC - 13: OLEAUT32.dll - (76DD0000 to 76E66000)
Sat Oct 26 18:38:54 2019 UTC - 14: MPR.dll - (74790000 to 747A6000)
Sat Oct 26 18:38:54 2019 UTC - 15: SETUPAPI.dll - (76200000 to 763B1000)
Sat Oct 26 18:38:54 2019 UTC - 16: sfc.dll - (59380000 to 59383000)
Sat Oct 26 18:38:54 2019 UTC - 17: WINSPOOL.DRV - (744A0000 to 74505000)
Sat Oct 26 18:38:54 2019 UTC - 18: RPCRT4.dll - (76500000 to 765BA000)
Sat Oct 26 18:38:54 2019 UTC - 19: combase.dll - (75F80000 to 760FD000)
Sat Oct 26 18:38:54 2019 UTC - 20: CFGMGR32.dll - (765C0000 to 765FC000)
Sat Oct 26 18:38:54 2019 UTC - 21: SspiCli.dll - (75EC0000 to 75EDE000)
Sat Oct 26 18:38:54 2019 UTC - 22: sfc_os.DLL - (59560000 to 5956F000)
Sat Oct 26 18:38:54 2019 UTC - 23: CRYPTBASE.dll - (748A0000 to 748AA000)
Sat Oct 26 18:38:54 2019 UTC - 24: sechost.dll - (76D30000 to 76D71000)
Sat Oct 26 18:38:54 2019 UTC - 25: bcryptPrimitives.dll - (74840000 to 74894000)
Sat Oct 26 18:38:54 2019 UTC - 26: SortWindows61.dll - (59370000 to 5937E000)
Sat Oct 26 18:38:54 2019 UTC - 27: IMM32.DLL - (76CF0000 to 76D17000)
Sat Oct 26 18:38:54 2019 UTC - 28: MSCTF.dll - (76BD0000 to 76CE2000)
Sat Oct 26 18:38:54 2019 UTC - 29: nvinit.dll - (74350000 to 7437B000)
Sat Oct 26 18:38:54 2019 UTC - 30: VERSION.dll - (74830000 to 74838000)
Sat Oct 26 18:38:54 2019 UTC - 31: ADVAPI32.dll - (766D0000 to 7674C000)
Sat Oct 26 18:38:54 2019 UTC - 32: steam_api.dll - (58DD0000 to 58E02000)
Sat Oct 26 18:38:54 2019 UTC - 33: binkw32.dll - (58D80000 to 58DCB000)
Sat Oct 26 18:38:54 2019 UTC - 34: WSOCK32.dll - (74780000 to 74788000)
Sat Oct 26 18:38:54 2019 UTC - 35: WINMM.dll - (74800000 to 74823000)
Sat Oct 26 18:38:54 2019 UTC - 36: IPHLPAPI.DLL - (73BA0000 to 73BC0000)
Sat Oct 26 18:38:54 2019 UTC - 37: PSAPI.DLL - (75B70000 to 75B76000)
Sat Oct 26 18:38:54 2019 UTC - 38: d3d9.dll - (68E10000 to 68FE3000)
Sat Oct 26 18:38:54 2019 UTC - 39: d3dx9_43.dll - (58B80000 to 58D7F000)
Sat Oct 26 18:38:54 2019 UTC - 40: DINPUT8.dll - (615F0000 to 61626000)
Sat Oct 26 18:38:54 2019 UTC - 41: XINPUT1_3.dll - (00270000 to 00286000)
Sat Oct 26 18:38:54 2019 UTC - 42: PhysX3Common_x86.dll - (58A50000 to 58B80000)
Sat Oct 26 18:38:54 2019 UTC - 43: PhysX3Cooking_x86.dll - (589F0000 to 58A48000)
Sat Oct 26 18:38:54 2019 UTC - 44: PhysX3_x86.dll - (58820000 to 589E7000)
Sat Oct 26 18:38:54 2019 UTC - 45: discord-rpc.dll - (58790000 to 58814000)
Sat Oct 26 18:38:54 2019 UTC - 46: ole32.dll - (76750000 to 76879000)
Sat Oct 26 18:38:54 2019 UTC - 47: WS2_32.dll - (76D80000 to 76DCF000)
Sat Oct 26 18:38:54 2019 UTC - 48: WINMMBASE.dll - (74450000 to 74473000)
Sat Oct 26 18:38:54 2019 UTC - 49: NSI.dll - (76D20000 to 76D27000)
Sat Oct 26 18:38:54 2019 UTC - 50: WINNSI.DLL - (73A60000 to 73A68000)
Sat Oct 26 18:38:54 2019 UTC - 51: dwmapi.dll - (73920000 to 7393A000)
Sat Oct 26 18:38:54 2019 UTC - 52: DEVOBJ.dll - (74410000 to 74431000)
Sat Oct 26 18:38:54 2019 UTC - 53: shcore.dll - (74380000 to 7440B000)
Sat Oct 26 18:38:54 2019 UTC - 54: kernel.appcore.dll - (74340000 to 74349000)
Sat Oct 26 18:38:54 2019 UTC - 55: uxtheme.dll - (73940000 to 73A2D000)
Sat Oct 26 18:38:54 2019 UTC - 56: clbcatq.dll - (76920000 to 769AD000)
Sat Oct 26 18:38:54 2019 UTC - 57: nvapi.dll - (58340000 to 5878A000)
Sat Oct 26 18:38:54 2019 UTC - 58: dxgi.dll - (68380000 to 683E9000)
Sat Oct 26 18:38:54 2019 UTC - 59: mscms.dll - (63C10000 to 63C8F000)
Sat Oct 26 18:38:54 2019 UTC - 60: USERENV.dll - (747E0000 to 747FB000)
Sat Oct 26 18:38:54 2019 UTC - 61: profapi.dll - (74440000 to 7444F000)
Sat Oct 26 18:38:54 2019 UTC - 62: WINTRUST.dll - (75EE0000 to 75F1D000)
Sat Oct 26 18:38:54 2019 UTC - 63: CRYPT32.dll - (75D30000 to 75EB8000)
Sat Oct 26 18:38:54 2019 UTC - 64: MSASN1.dll - (76110000 to 7611E000)
Sat Oct 26 18:38:54 2019 UTC - 65: steamclient.dll - (5A660000 to 5B4A3000)
Sat Oct 26 18:38:54 2019 UTC - 66: imagehlp.dll - (769B0000 to 769C4000)
Sat Oct 26 18:38:54 2019 UTC - 67: tier0_s.dll - (62AC0000 to 62B5C000)
Sat Oct 26 18:38:54 2019 UTC - 68: vstdlib_s.dll - (62290000 to 622EE000)
Sat Oct 26 18:38:54 2019 UTC - 69: MSWSOCK.dll - (710B0000 to 710FB000)
Sat Oct 26 18:38:54 2019 UTC - 70: Secur32.dll - (72FD0000 to 72FDA000)
Sat Oct 26 18:38:54 2019 UTC - 71: steam.dll - (58270000 to 58333000)
Sat Oct 26 18:38:54 2019 UTC - 72: Steam2.dll - (57FA0000 to 58261000)
Sat Oct 26 18:38:54 2019 UTC - 73: DbgHelp.dll - (6D740000 to 6D881000)
Sat Oct 26 18:38:54 2019 UTC - 74: CSERHelper.dll - (57F70000 to 57F91000)
Sat Oct 26 18:38:54 2019 UTC - 75: gameoverlayrenderer.dll - (57E00000 to 57F67000)
Sat Oct 26 18:38:54 2019 UTC - ----------------------------
Sat Oct 26 18:38:54 2019 UTC - hookDirect3DCreate9 called
Sat Oct 26 18:38:56 2019 UTC - hookDirect3DCreate9 called
Sat Oct 26 18:38:56 2019 UTC - hookDirect3DCreate9 called
Sat Oct 26 18:38:56 2019 UTC - hookDirect3DCreate9 called
Sat Oct 26 18:38:56 2019 UTC - IWrapIDirect3D9::CreateDevice hook called (type: 1, behavior flags: 40!)
Sat Oct 26 18:38:56 2019 UTC - hookDirect3DCreate9 called
Sat Oct 26 18:38:56 2019 UTC - hookDirect3DCreate9 called
Sat Oct 26 18:38:56 2019 UTC - IWrapIDirect3D9::CreateDevice hook called (type: 1, behavior flags: 40!)
Sat Oct 26 18:38:57 2019 UTC - GameOverlayRenderer.dll detaching

I dont know if this has something to do, but i want to solve this, but i'm already tired, sorry for my english

Hey, try turn off steam render cache setting in your steam settings, see if that helps

Felony Tet has PAYDAY 2

Oct 27, 2019 @ 12:31am

by the way, "218620" is payday2's gameID, related stuff might be in

daniel20028 has PAYDAY 2

Oct 28, 2019 @ 4:14am

how i turn off steam render cache?

永雏爱音

Oct 28, 2019 @ 4:42am

Originally posted by daniel20028:
how i turn off steam render cache?

Find "Steam" on the top-left of the window, click "Settings", then turn off "Enable Shader Pre-Caching" in "Shader Pre-Caching" tab.

Felony Tet has PAYDAY 2

Oct 28, 2019 @ 5:29am

Originally posted by daniel20028:
how i turn off steam render cache?

and restart Steam to make sure that is off
If that didn't solve your problem, try post/check the latest "crash.txt"
it should be inside "%localappdata%/PAYDAY 2" folder

daniel20028 has PAYDAY 2

Oct 28, 2019 @ 6:47pm

Mon Oct 28 20:38:46 2019

Application has crashed: C++ exception
Failed setting up render device.

-------------------------------

Callstack:

payday2_win32_release (???) zip_get_name
payday2_win32_release (???) ???
payday2_win32_release (???) ???
payday2_win32_release (???) ???

-------------------------------

Current thread: Renderer

-------------------------------

System information:
Application version : 1.92.790
CPU : Intel(R) Core(TM) i5-4210U CPU @ 1.70GHz (1 core); SSE; SSE2; SSE3; SSSE3; SSE4.1; SSE4.2
DirectX : 11.0
GPU : NVIDIA GeForce 840M / nvd3dum.dll[26.21.14.3630]
Language : spanish
Memory : 8075MB 300KB
OS : 6.1.7600 () 0x100-0x1 (64 bits)
Physics : threaded
Renderer : DX9 threaded
Sound : Realtek Semiconductor Corp. (Altavoces (Realtek High Definition Audio))

the crash log is the same, it didn't work like all... I'm starting to thing the only solution will be change the pc, thanks for the help, if someone could help me more with this topic,
I will be very grateful

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PAYDAY 2 > Bug Reporting > Topic Details

Date Posted: Oct 26, 2019 @ 2:53am

Posts: 10

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