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We're sorry you've encountered this issue.
It sounds like you have tried all of the solutions we would suggest to fix this problem, but we will investigate to see if we can identify the issue. Do you know if the ghost had escaped previously? Ghosts have a number of 'strikes' that you can see at the bottom of their inspector, and when they have escaped too many times they try to leave the museum permanently, so it would be good to know if the ghost was trying to permanently leave when they became stuck.
Thanks, Kris
they escaped once , because the industrial music made him mad , then was put back in his enclosure , like two minutes after that was done , i put all the exhibits back in my inventory and scrapped the building . I recreated my museum to try to counter thief that are popping every 5 mins . recreated his enclosure , but he escaped in like 30 seconds without him being angry , i saw the employee catching him but he reappeared messing with the bed exhibit , i removed the bed exhibit but now hes just stuck there " haunting" the missing bed exhibit .
i removed - destroyed the museum - recreated everything all on pause mode if that matters,
i feel like i did not waited long enough after i cached him the first time then deleted his first enclosure, then it is stuck in a loop where they don't know where to put him or something.
the Voice in the intercom only tells me that he his mad and has escaped in loop loll .
hope this helps , thank you for the help.
I was able to sell that exhibit, which returned that Yeti to my inventory. He was still glowing red and unable to interact if I put him back in an exhibit. But I was able to sell him to get the announcements to stop at least.
Thank you ,i will go try that , i was maxing out every other maps before trying to go back to this one... i tried to build an exhibit around him , maybe it was too small because he would just be bouncing out of it.