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Security guards with higher levels and more Security based qualifications such as Strolling Security will be more effective at catching and escorting criminals out of the museum.
Don't worry though, as if a thief is caught by a security guard, any exhibits they have stolen are returned, so as long as they are caught before they run away, you won't lose your exhibits.
I hope this helps.
Thanks, Kris
In most cases your sitting Guard demasks the Thief and is right near beside your Victim :) to catch him emediatly.... This just works with Thiefs entering your Museum per foot or otherwise try to run out of your Museum right into the Hands of your Guard.....