Crashing every 15-25 mins HELP

[RebelFriendRob]

I have a RTX 4090 so it's not the AMD issues others have been having. I really love what I have played so far. The crashing is so consistent I just stop wanting to play it, and give up on making it work. I have tried a lot of different fixes including launch options being changed to "-dx11 or -dx12" I have run as administrator, I tried compatibility mode for windows 8. I tried limiting the graphics down to medium. Tried without DLSS. Tried with a framerate cap of 60 fps. I have tried so many things I see others saying to try and it still crashes at the same rate it always has. I really wish I could play it but at this point it seems like I have to wait for a patch to fix whatever the issue is. Unless someone has an idea that could fix my issues. I tried everything listed in this video on YouTube - https://youtu.be/BHLw8TXJsdk?list=LL

[Brother Læknishendr]

Things to try:

*Game options -> borderless window mode and native taa (fsr1).
*Intelligent standby list cleaner (islc)
*powershell (admin), type: sfc /scannow
*Head into sm2 game folder and delete easy anticheat folder, then in steam verify game files. It will re-download missing files.
*turn off windows game bar and any other overlay you might have (rivatuner, nvidia experience etc.)
*make sure HAGS is on in windows, even try turning it off if its already on just to check if it does anything.
*full DDU in safemode, then install fresh gpu driver.
*Park E-cores if on intel.

[Jayhova]

RMA your GPU

[whoizz]

when the game crash you will have an event been raised in windows "Event Viewer" application.. that is a good place to start your investigation.. maybe you want to share it here.. just have a read on the error before you post so you don't share internal machine name etc, just redact personal information.

[Ryan Cook]

Only time i crash is when i exit to main menu, then exit game, which i know it's faster to just quit to desktop from the pause menu, but that is just what happened to me.

[De Bléz]

Feel your pain man. 4070 here, got the game on the 5th, only this week has it started doing the same.

[RebelFriendRob]

Originally posted by Brother Læknishendr:

Things to try:

*Game options -> borderless window mode and native taa (fsr1).
*Intelligent standby list cleaner (islc)
*powershell (admin), type: sfc /scannow
*Head into sm2 game folder and delete easy anticheat folder, then in steam verify game files. It will re-download missing files.
*turn off windows game bar and any other overlay you might have (rivatuner, nvidia experience etc.)
*make sure HAGS is on in windows, even try turning it off if its already on just to check if it does anything.
*full DDU in safemode, then install fresh gpu driver.
*Park E-cores if on intel.

I just tried these, still crashing...

[InquisitorGrey]

RTX 4090 and after 4 days of running fine it crashed and now either kicks me out when I try to launch or freezes my pc altogether. Can't even reach the menu anymore. Brand new gaming rig that I had professionally built a week prior, runs everything perfectly, but Space Marine 2 is dead in the water at this point. Seriously disgruntled customer, I have tried every troubleshoot found on Steam, Focus threads or Youtube. Reminds me of KotoR 2 when they released and it was unplayable because they never thought to play test it on AMD GPUs. Took them 6 months to come out with a patch.

[Brother Læknishendr]

Originally posted by RebelFriendRob:

Originally posted by Brother Læknishendr:

Things to try:

*Game options -> borderless window mode and native taa (fsr1).
*Intelligent standby list cleaner (islc)
*powershell (admin), type: sfc /scannow
*Head into sm2 game folder and delete easy anticheat folder, then in steam verify game files. It will re-download missing files.
*turn off windows game bar and any other overlay you might have (rivatuner, nvidia experience etc.)
*make sure HAGS is on in windows, even try turning it off if its already on just to check if it does anything.
*full DDU in safemode, then install fresh gpu driver.
*Park E-cores if on intel.

I just tried these, still crashing...

Sorry to hear that. Just out of curiosity, what power profile are you running in windows and what power mode are you running your gpu on in nvidia?

Try high performance windows profile and normal nvidia profile if you have this setup to maximum performance

[RebelFriendRob]

Originally posted by Brother Læknishendr:

Originally posted by RebelFriendRob:

I just tried these, still crashing...

Sorry to hear that. Just out of curiosity, what power profile are you running in windows and what power mode are you running your gpu on in nvidia?

Try high performance windows profile and normal nvidia profile if you have this setup to maximum performance

I was running GPU on normal, and If I'm right in assuming you mean the power mode under settings/power/power mode then I had that at balanced. I have also made SM2 run on high performance mode, I have also tried switching the GPU to 'Prefer Maximum performance'. Only thing i haven't tried is changing power mode to 'best performance'

[Little Strawberry]

Originally posted by InquisitorGrey:

or freezes my pc altogether. Can't even reach the menu anymore. Brand new gaming rig that I had professionally built a week prior

Sorry to say, but that's not an issue that can be caused by any game. This is a symptom of a badly built PC that either has an insufficient, degraded or non-certified PSU (which unfortunately is common with systems integrators) or the CPU/GPU are not cooled properly for various reasons. Broken RAM or drivers if they're BSoDs. Your system would not make it through any extensive benchmarking at this point, which basically makes it a faulty product because your PC is supposed to be able to handle 100% CPU and GPU load as that is the expected workload. Depending on how much you have connected, it very well might not even be included in the overhead of what they thought was necessary, so who knows. It could even be the cooler just sliding off because it wasn't secured properly.

As a quick band-aid you can download MSI Afterburner and set the power limit to 50%, which will most likely be enough to run it without freezes. Only takes a few seconds to do, to rule out the most common root problems. Afterwards you can do proper benchmarks and RMA the thing. Basically if your PC restarts or freezes it is completely out of the realm of what a game or software can do, and in 95% cases a hardware issue, with the other 5% being potentially ♥♥♥♥♥♥ drivers.

[Major Marler]

Could you tell us your computer specs, not just your graphics card.

[Chadwick Strongpants]

Have an actual specialist take a look at your computer. Whatever problem you may have, they can help.