Main menu crash

[la]

I launched the game and it freezes in the main menu. A bug report window pops up and that’s it. Everything suits my parameters: 3060rtx, 16GB RAM, AMD 5 5600x processor

[Niqwell]

โพสต์ดั้งเดิมโดย la:

Judging by the numerous answers and different game systems of different people, the problem is definitely not in you, but in the game engine

brobably so, but it still may be some of the EGS or EAC crap

[BobbyMan]

โพสต์ดั้งเดิมโดย Niqwell:

โพสต์ดั้งเดิมโดย la:

Judging by the numerous answers and different game systems of different people, the problem is definitely not in you, but in the game engine

brobably so, but it still may be some of the EGS or EAC crap

maybe

[十六夜咲夜]

I totally agree

โพสต์ดั้งเดิมโดย la:

Judging by the numerous answers and different game systems of different people, the problem is definitely not in you, but in the game engine

[Mechanoid]

โพสต์ดั้งเดิมโดย BobbyMan:

โพสต์ดั้งเดิมโดย Niqwell:

brobably so, but it still may be some of the EGS or EAC crap

maybe

Elden ring had issues before with EAC, but how is a high budget game by long time developers this bad at launch, honestly!

[Niqwell]

โพสต์ดั้งเดิมโดย Mechanoid:

โพสต์ดั้งเดิมโดย BobbyMan:

maybe

Elden ring had issues before with EAC, but how is a high budget game by long time developers this bad at launch, honestly!

True. Remember Atomic Heart launch. No problems at all, wonderful optimisation. And it was the first game made by the studio. And how Sabers, an experienced studio failes that way... I just don't get it

[Capuno]

so we are playtesting and debugging a game we paid 100€ for?

[Niqwell]

โพสต์ดั้งเดิมโดย Capuno:

so we are playtesting and debugging a game we paid 100€ for?

it seems to be so

[桜 Anigami 桜]

Any solution? I've already tried most of the solutions they give but the game keeps crashing

[76561199244216569]

For people with two GPUs (especially for motherboards with an integrated GPU). Don't hesitate to check whether the game uses the expected GPU. Here's how to do it:

Verify that the game is launching on the correct GPU
Check that the right GPU is used to launch Space Marine 2
In Windows set Power Plan to High Performance
In Nvidia Control panel > manage 3D Settings > GPU power savings > High performance
"Ctrl + shift + escape" displays which CPU is in use

[i0mmisfingertips]

Game was crashing over and over on me too. I had my cpu undervolted and gpu overclocked. I changed both back to default settings and it fixed the problem. It did crash however when I went to the pause menu and exited the game.

[Dozy]

I got an Application Crash error on intro 1, I lowered the settings to low, the same situation happened. After I checked the integrity of the files and it restored 1 file, running the game again, the error did not appear anymore. Try restarting your computer.

[Mechanoid]

Everything is fine on most peoples end.
Same goes for me, the game did start initialy and was able to move my Marine... at WASD then crashed and now it refuses to start up...

Sorry but this is not an issue with my hardware (temps are all fine) everything updated etc etc.

[WTF'BBQ]

โพสต์ดั้งเดิมโดย Focus | Nathan.R:

Hello !

We are sorry for the issues you are experiencing.
Is it possible to provide us with additional information so that we can study the problem?

Can you share the information with us via Focus Together? It would be very helpful
https://community.focus-entmt.com/focus-entertainment/space-marine-2/bugs

- KSIVA lines
To reveal your KSIVA while in-game, use Up-Down-Left-Right x4 on your keyboard arrow keys or controller D-Pad
Please note that it is important to note your KSIVA before crashing and to provide us with a KSIVA that has encountered the problem.

- DxDiag
To collect the Dxdiag,
1) Press Windows
2) Enter ""DxDiag"" and launch the application
3) Press ""Save All Information""

You can also share a video of the problem with us so that we can see how it behaves.

You can also share the game file with us

- "Space Marine 2" folder in Appdata (bonus)
On PC saves & user logs can be found at this location:
C:\Users\(username)\AppData\Local\Saber\Space Marine 2

If you haven't already done so, we recommend that you update your graphics card drivers. This may help you before we correct the problem.

Finally, it's important to send any crashes you encounter. After a crash, a window will open in which you can leave a comment describing what happened to you. This is the first step in identifying the problem.

Sorry again for the problem you are experiencing.
Thank you also for the help you give us in correcting the problems you encounter !

Focus QA Team
Nathan.R

I can't go through the first cinematic, the game crashes my pc every time...

[Niqwell]

โพสต์ดั้งเดิมโดย Dozy:

I got an Application Crash error on intro 1, I lowered the settings to low, the same situation happened. After I checked the integrity of the files and it restored 1 file, running the game again, the error did not appear anymore. Try restarting your computer.

We got a bit different problem. We can't do anything in the menu, as it crashes immediately after loading. Also tried to restore files and restarc computer. Both doesn't work

[桜 Anigami 桜]

โพสต์ดั้งเดิมโดย Niqwell:

โพสต์ดั้งเดิมโดย Dozy:

I got an Application Crash error on intro 1, I lowered the settings to low, the same situation happened. After I checked the integrity of the files and it restored 1 file, running the game again, the error did not appear anymore. Try restarting your computer.

We got a bit different problem. We can't do anything in the menu, as it crashes immediately after loading. Also tried to restore files and restarc computer. Both doesn't work

I'm in the same situation