Email address is not valid

[Caladrius]

No matter which email address I enter from different providers, the error message Email address is not valid always appears

[NavFamG]

Does the email address contain any special characters in it? Someone said that their's had a underscore "_" in it and that was why it wasn't working.

[Caladrius]

OK. An e-mail from the direct Internet provider does not work, but gmail does.

[Adam]

I use an email address with an '_'. No issue there. Maybe it was some other special character or perhaps a length issue.

[Malleable]

I have an underscore with no issues (currently). But I've gotten the message before. I've actually had all kinds of issues. Can't log in, then can log in. Then can't log in. Then funcom doesn't even have an email associated with my account. I've bought funcom coins and never received them. Today, I finished reinstalling and got logged in successfully. It's a miracle.
Wish I had a solution.
Mal

[Hawthorne]

I signed up yesterday and had this same issue. I was able to log onto the website just fine, and on that page it showed me what they thought my id was (in the drop-down) -- it was the id I created, but all in lower case.

I went back to the launcher and used my id, all in lower case, and it worked.