Anna - Extended Edition

Anna - Extended Edition

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Technical Issues
If you have technical problems with Anna please write an e-mail to the Kalypso Media Support " support@kalypsomedia.com ".

Please include a description of your problem, a DxDiag.txt. and a link to this thread within the mail.


To create the DxDiag.txt, please do the following:

Click "Start" button and choose "Run". Or alternatively, press (Windows-Button)+R.
Then type "dxdiag" (without quotation marks) and click Ok.
You will find all relevant information in the following window.
Click the "Save all Information" button, located at the bottom of the program window.
Save the file as "dxdiag.txt".
Attach the file "dxdiag.txt" with your E-mail reply.

Thank you very much for your assistance.
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Showing 1-6 of 6 comments
Oizo Jan 25, 2014 @ 7:23am 
should be a sticky
K4ever Jul 26, 2014 @ 10:41pm 
They are useless.
Tonight I tried to play some on fastest settings (lowest), no vsync, just the minimum graphic wise I could get. When I tried to go back to windows to lower the volume the game hard crashed for probably the 10th time. I had to turn off my pc completely and reboot it.
I thought the problem was because I have an i3-2120 2 dual core processor and I wanted to play the game on max settings. I assume that the game was completely ignoring my 7950 card and was using all the cpu power it could get. I was wrong. This game is unplayable on any settings and Im tired of it.
I really liked the immersion it gave me on max graphic settings and using headphones, but if the game is gonna hard crash my pc every time I play it and only after 5 minutes, then its not worth it.
Use my $2.50 that I spent on this game for something useful.
Kalypso support are complete idiots that dont know anything about computers.
From now I will avoid anything that has to do with them.
par Aug 1, 2014 @ 12:32pm 
I wrote at support@kalypsomedia.com just now.. I'm waiting for a response. thnx
Jedilink109 Feb 23, 2024 @ 8:27pm 
Dude, remove your frickin launcher. I bought this game back when it first came out, and there's no reason for the game to be released WITHOUT a launcher, and then add one in later, and FORCE people to use it without an option to skip past it. This is a small indie title with zero online functionality in game. Why do I need some new account to add on top of my Steam account?
Originally posted by Jedilink109:
Dude, remove your frickin launcher. I bought this game back when it first came out, and there's no reason for the game to be released WITHOUT a launcher, and then add one in later, and FORCE people to use it without an option to skip past it. This is a small indie title with zero online functionality in game. Why do I need some new account to add on top of my Steam account?
I completely agree! An absolutely useless piece of code that prevents me from enjoying a seemingly good game, but for this you need to dance with a tambourine in order for something to work in the purchased game.
Originally posted by Oizo:
should be a sticky

I'm always sticky.
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Showing 1-6 of 6 comments
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