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Hugobossman Oct 5, 2024 @ 2:51am
UPDATE FIXED. Crashes everytime I begin the story
Edit - Fixed it by turning off my anti virus settings. For some reason it fixed the issue.




Anyway to fix this?

Graphics card is updated, I installed it multiple times on different drives—and disabled my anti-virus. Nothing I do seems to fix it.

Any help would be great. Thanks
Last edited by Hugobossman; Oct 5, 2024 @ 6:21am
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Showing 1-15 of 18 comments
Suzy~💗 Oct 5, 2024 @ 3:02am 
It’s crashing for everyone 😔 me too
#1
Hugobossman Oct 5, 2024 @ 4:24am 
Originally posted by Suzy~💗:
It’s crashing for everyone 😔 me too

That sucks. I bought this game on CD keys so can't even refund it lul. FFS Sony
#2
RodroG Oct 5, 2024 @ 4:38am 
Can you post your main system/HW specs and Windows OS version/build?
#3
Hugobossman Oct 5, 2024 @ 4:44am 
Originally posted by RodroG:
Can you post your main system/HW specs and Windows OS version/build?

Sure

Processor 13th Gen Intel(R) Core(TM) i9-13900K, 3000 Mhz, 24 Core(s), 32 Logical Processor(s)

RAM 32.0 GB

RTX 4090

Windows 11
Version - 10.0.22631 Build 22631
#4
RodroG Oct 5, 2024 @ 4:58am 
Originally posted by Hugobossman:
Originally posted by RodroG:
Can you post your main system/HW specs and Windows OS version/build?

Sure

Processor 13th Gen Intel(R) Core(TM) i9-13900K, 3000 Mhz, 24 Core(s), 32 Logical Processor(s)

RAM 32.0 GB

RTX 4090

Windows 11
Version - 10.0.22631 Build 22631

Thanks for sharing. Are you aware of the Intel Core 13th/14th instability/degradation fiasco?

Try updating your UEFI/BIOS to the latest version and use/apply Intel's recommended power and current settings for your CPU SKU. This is the only possible workaround for this widespread issue. However, if the game crashes on launch continue in this game and maybe in other recent DX12 games or during shader compilation or oodle-like decompression workloads, you should consider or start an RMA process for your CPU.
#5
Suzy~💗 Oct 5, 2024 @ 5:08am 
Originally posted by Hugobossman:
Originally posted by Suzy~💗:
It’s crashing for everyone 😔 me too

That sucks. I bought this game on CD keys so can't even refund it lul. FFS Sony

You can message them and say that crashes, that the game is broken for everyone and it’s not playable
#6
RodroG Oct 5, 2024 @ 5:15am 
Originally posted by Suzy~💗:
Originally posted by Hugobossman:

That sucks. I bought this game on CD keys so can't even refund it lul. FFS Sony

You can message them and say that crashes, that the game is broken for everyone and it’s not playable

I wouldn't say it isn't playable, but it certainly has some significant technical and performance flaws that need to be fixed with future patches.

IMO, OP's crashing issue on game launch is likely due to the known Intel Gen 13th/14th desktop CPU SKUs instability/degradation issue.
#7
Viper Oct 5, 2024 @ 5:19am 
Try verifying your files, also make sure you have the rest of your pc updated. I myself have no crashes so not sure what issue you're having. What are your specs?
#8
RodroG Oct 5, 2024 @ 5:22am 
Originally posted by Viper:
Try verifying your files, also make sure you have the rest of your pc updated. I myself have no crashes so not sure what issue you're having. What are your specs?

OP already posted them in a prior message in this thread.

https://steamcommunity.com/app/2172010/discussions/0/4851030529136865340/#c4851030529137156907
#9
Hugobossman Oct 5, 2024 @ 5:46am 
Originally posted by RodroG:
Originally posted by Hugobossman:

Sure

Processor 13th Gen Intel(R) Core(TM) i9-13900K, 3000 Mhz, 24 Core(s), 32 Logical Processor(s)

RAM 32.0 GB

RTX 4090

Windows 11
Version - 10.0.22631 Build 22631

Thanks for sharing. Are you aware of the Intel Core 13th/14th instability/degradation fiasco?

Try updating your UEFI/BIOS to the latest version and use/apply Intel's recommended power and current settings for your CPU SKU. This is the only possible workaround for this widespread issue. However, if the game crashes on launch continue in this game and maybe in other recent DX12 games or during shader compilation or oodle-like decompression workloads, you should consider or start an RMA process for your CPU.

Thanks for the reply. I haven't heard of these issues, I'll follow your advice and see if it fixes it. Cheers
#10
Hugobossman Oct 5, 2024 @ 5:47am 
Originally posted by Viper:
Try verifying your files, also make sure you have the rest of your pc updated. I myself have no crashes so not sure what issue you're having. What are your specs?

I've updated Windows, my graphics card and verified the files. No issues with any other games just this one for some reason.
#11
RodroG Oct 5, 2024 @ 6:01am 
Originally posted by Hugobossman:
Originally posted by RodroG:

Thanks for sharing. Are you aware of the Intel Core 13th/14th instability/degradation fiasco?

Try updating your UEFI/BIOS to the latest version and use/apply Intel's recommended power and current settings for your CPU SKU. This is the only possible workaround for this widespread issue. However, if the game crashes on launch continue in this game and maybe in other recent DX12 games or during shader compilation or oodle-like decompression workloads, you should consider or start an RMA process for your CPU.

Thanks for the reply. I haven't heard of these issues, I'll follow your advice and see if it fixes it. Cheers

You're welcome. I hope the updated UEFI/BIOS and Intel's recommended power & current settings resolves your issue.

If you want more technical, official, and useful info about the issue, you may want to read this post and follow the links:

https://steamcommunity.com/app/2322010/discussions/0/4327475551417147161/#c4843147950364656955

Crashes on Intel 13th and 14th generation CPUs

If you are experiencing game crashes on 13th and 14th-generation Intel CPUs, this may be related to hardware configuration settings.

You can find details on Intels recommendations in the articles below:
For more information about the issues and possible workarounds, read the articles below:
#12
Hugobossman Oct 5, 2024 @ 6:21am 
Originally posted by RodroG:
Originally posted by Hugobossman:

Thanks for the reply. I haven't heard of these issues, I'll follow your advice and see if it fixes it. Cheers

You're welcome. I hope the updated UEFI/BIOS and Intel's recommended power & current settings resolves your issue.

If you want more technical, official, and useful info about the issue, you may want to read this post and follow the links:

https://steamcommunity.com/app/2322010/discussions/0/4327475551417147161/#c4843147950364656955

Crashes on Intel 13th and 14th generation CPUs

If you are experiencing game crashes on 13th and 14th-generation Intel CPUs, this may be related to hardware configuration settings.

You can find details on Intels recommendations in the articles below:
For more information about the issues and possible workarounds, read the articles below:

Update! I managed to get it fixed by temporarily turning off all my anti virus settings. I have no idea why that fixed it but I've had no crashes and managed to play the game now.


Thanks for all the help you provided tho.
#13
safesinger Oct 5, 2024 @ 6:22am 
Not crashing for everyone. NM someone already posted the Intel crashing report.
#14
RodroG Oct 5, 2024 @ 6:32am 
Originally posted by Hugobossman:
Edit - Fixed it by turning off my anti virus settings. For some reason it fixed the issue.

I'm glad this worked for you. :steamhappy:

Anyway, keep an eye on updating your UEFI/BIOS and using Intel's recommended power & current settings too to assure CPU/system stability.
#15
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Date Posted: Oct 5, 2024 @ 2:51am
Posts: 18

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