Until Dawn Crashing Upon Exiting

[BlastThyName]

Hello everyone,

5 times out of ten on average the game crashes on exit, a few seconds after quitting I'm greeted with the prompt to send crash logs.

I have of course checked the game files, latest NVIDIA drivers cleaned installed.
Win 24h2 latest build, checked with SFC.

RTX 4080 factory OC
7800X3D PBO off
32gb DDR5 EXPO off
Windows HAGS disabled
Resizable bar enabled in the BIOS.

I should note, the game has only ever crashed upon exiting never during actual gameplay.

Anyone ran into this error ?

[iamnid]

Same. I have 4080 super and 7800x3D... So, a pretty similar setup to you

[BlastThyName]

Originally posted by iamnid:

Same. I have 4080 super and 7800x3D... So, a pretty similar setup to you

Indeed. What version of Windows are you on ?

[inG]

yep.

[BlastThyName]

Thanks guys. I'm sorry to hear you also encounter this issue.

It's not hugely annoying but I hope it gets fixed.

The game has not crashed during gameplay in 12 hours.

[Clementine]

Report to technical support. I noticed that the game developer is contributing. And support does not ignore the topic. But it certainly does not look into every topic. It is impossible.

[BlastThyName]

Originally posted by Clementine:

Report to technical support. I noticed that the game developer is contributing. And support does not ignore the topic. But it certainly does not look into every topic. It is impossible.

I did that. I provided as much info as I could.

Hope to see it fixed.

[BlastThyName]

FYI the same crashes still occur with the latest version of the game.

Driver issue ?

[BlastThyName]

Thank you for the detailed answer.

I have done the usual troubleshooting steps including clean-installing drivers which I always do with DDU.
I have run DISM and SFC already ,my windows install is healthy and so is my hardware.
I am already running the latest chipset drivers and GPU drivers.

I appreciate your answer but I know how to maintain a clean and lean system.

I have looked into the crash logs and the same NVIDIA module always comes up : nvwgf2um.

This would indicate a driver issue, I have reached out to Ballistic Moon support just in case. I have received no answer from them.

[-=THe M@TRiX=- [DK]]

Yep, same here.... Crash on exit....

[BlastThyName]

Originally posted by -=THe M@TRiX=- DK:

Yep, same here.... Crash on exit....

Thank you.

Have you contacted NVIDIA about this issue ?

The form takes a few minutes to fill. https://docs.google.com/forms/d/e/1FAIpQLSewHJk1xP-C5elLBRCDLTLpNQZ9eiefrdZmUGP9hMCN6gKssA/viewform

That's the only way to get this fixed.

Why NVIDIA ? Because in my case (and I suspect yours) the faulty module is nvwgf2umx.


Locate the crash log and look it up with WinDBG.

[BlastThyName]

Originally posted by -=THe M@TRiX=- DK:

Yep, same here.... Crash on exit....

What driver version are you on ?
I have the 566.14 installed.

[-=THe M@TRiX=- [DK]]

Originally posted by BlastThyName:

Originally posted by -=THe M@TRiX=- DK:

Yep, same here.... Crash on exit....

What driver version are you on ?
I have the 566.14 installed.

Same, installed it the other day.

[BlastThyName]

Originally posted by -=THe M@TRiX=- DK:

Originally posted by BlastThyName:

What driver version are you on ?
I have the 566.14 installed.

Same, installed it the other day.

Well, looks like we need to wait for a new driver.

[[Redacted]]

I'm going to provide a revised and more streamlined answer since someone thought I was telling them how to manage their system, which really wasn't the case.

I'm just a detail oriented person.

To anyone who wants a workaround fix for this issue:

• Go into device manager and uninstall your display adapter and tick the option to "delete driver software for this device".
  
• Use DDU for a clean uninstall of driver fragments.
  
• When reinstalling drivers make sure to tick the option "factory reset" (AMD) / "clean install" (Nvidia)

The problem within the drivers that is corrupting internal modules is the use of AMD / Nvidia exclusive technologies such as DLSS, Radeon Super Resolution, Radeon Chill or Boost.

It is recommended to run most graphics settings at stock and turn off any overclocking as well as power management features, Zero RPM if you use AMD.

It's also a good idea to turn off PCI-e link state power management in windows if you haven't already done so.

Universal settings like antialiasing, anisotropic filtering, vsync and triple buffering are safe to use until the issue is fixed.

I promise this workaround will work to stop the issue until such a time you can reuse advanced graphics settings and overclock again.

[BlastThyName]

Originally posted by Redacted:

I'm going to provide a revised and more streamlined answer since someone thought I was telling them how to manage their system, which really wasn't the case.

I'm just a detail oriented person.

To anyone who wants a workaround fix for this issue:

• Go into device manager and uninstall your display adapter and tick the option to "delete driver software for this device".
  
• Use DDU for a clean uninstall of driver fragments.
  
• When reinstalling drivers make sure to tick the option "factory reset" (AMD) / "clean install" (Nvidia)

The problem within the drivers that is corrupting internal modules is the use of AMD / Nvidia exclusive technologies such as DLSS, Radeon Super Resolution, Radeon Chill or Boost.

It is recommended to run most graphics settings at stock and turn off any overclocking as well as power management features, Zero RPM if you use AMD.

It's also a good idea to turn off PCI-e link state power management in windows if you haven't already done so.

Universal settings like antialiasing, anisotropic filtering, vsync and triple buffering are safe to use until the issue is fixed.

I promise this workaround will work to stop the issue until such a time you can reuse advanced graphics settings and overclock again.

My drivers are already cleaned installed with DDU.

The error remains.