Video Editor Shuts Down When Adding 2,5 hour long video

[Enis Berkay]

As it says in the title, i recorded a long video, a MKV file but the second i add the file into the editting panel, editor shuts down.

[Movavi]

Hello!

We are really sorry that you experienced this. Please try the following solutions in order to improve the program's performance:

- If possible, please close all programs running on the computer while working in the Movavi Video Editor so that these programs do not use the resources of your computer;

- Please disable "Optimize HD Clips" option in the preferences of the program and check if the problem occurs in this case.

- Try updating your GPU drivers per instruction:
How do I update my graphic card drivers?[movavi.freshdesk.com]

If after all the recommendations the problem still remains, please contact our support team (Open Movavi official website, click on "Support Center" and then "Submit a request") and describe your problem in detail. We will be glad to assist you.

Best regards,
Movavi team

[Enis Berkay]

Thank you. I had never thought of disabling "optimize hd clips" before, yet the program had been crushing when i saw that notification.

But the problem has been solved on its own when i started using a secondary monitor.

Maybe you should check this bug.