controller not recognized

[Lucifer]

Hello,

My PS dual sense controller is not recognized on your game while it is perfectly recognized on sniper elite 4.

I tested in the steam settings and everything works.

Do you have a solution?

Sincerely.

[Tommy_Rebellion]

Here are a few steps to troubleshoot:

Check your connections:
Ensure the controller is properly plugged into the USB cable and the other end is securely connected to the console.


Restart your console:
Sometimes a simple restart can fix connection issues.
Re-pair the controller:

-Turn off the controller.
-Connect the controller to the console using a USB cable.
-Press the PS button on the controller to re-pair.

Reset the controller:

-Locate the small reset button on the back of the controller (near the L2 button).
-Use a paperclip or similar tool to press and hold the button for a few seconds.

Check your Bluetooth settings:

-Go to your console settings and ensure Bluetooth is enabled.
-Try removing the controller from the paired devices list and re-adding it.

Update controller firmware:
-Check if there are any available firmware updates for your controller in your console settings.

[Lucifer]

Thanks for your answer.

I play on pc with this controller and I have already tried most of your recommendations.

It is well recognized with my bluetooth. It works perfectly on sniper elite 4 on my pc via steam.

The firmware is up to date.