The Game Will Not Save

[ro-chr]

When i start the game there is a messaga to "load the save file" i dont have any save file, så i tryed to play one chapter, and when i was suppose to continue, there was no save file, so how can you save in this game?

[Fatty]

You can force game to create a new save file (or at least I could).
Then choose to upload new save to the cloud... Here's how.
This worked for me.
1: Disconnect from internet temporarily.
2: Close steam completely
3: Delete save game file in the steam/userdata/21690- folder
4: Then click on your shortcut to Resident Evil 5

It should try and open steam, choose offline of course since
at this point you are still disconnected from the web.
The game should try and load giving you the option to create a save :-)
PLAY for a while !

No promises, but this did work for me more than once.
I started a new game about 3 times... LoL

In your case you may want to re-enable cloud saves if you haven't already.
Then later on when you connect back to web, it should also ask
if you want to upload or download save file. I chose to upload the
new save of course.

[ro-chr]

First of thank you for the reply, i did not find the folder 21690, so problem is not solved.
What i dont get is that Games For Windows Live normaly starts up, but not after the steam update.

[Fatty]

Originally posted by ro-chr:

First of thank you for the reply, i did not find the folder 21690, so problem is not solved.
What i dont get is that Games For Windows Live normaly starts up, but not after the steam update.

C:/Windows/Program Files (x86)/Steam/Userdata/xxxxxxx/21690/Remote

If you know anything about directories it should be there yes sir !
If it's not there, and you are sure, delete game and try re-download.
Also starting the game while disconnected from internet after you "close steam first"
should prompt to make new save.

[Shogun Viking]

Eight hours lost. It's amazing the disrespect that we are having here in steam. Did anyone tested this? No One? Not the first time this happens. It is anticipated that game with free throws in the final version alpha or by half, is the support of steam that takes ages to respond, is ported game or released buggy ... nobody does anything. Nobody cares.
I paid for the game, the least I expect is that it will tested. Eight ♥♥♥♥♥♥♥ hours lost. Thank CAPCOM and STEAM !!! It is a small outburst, forgive me, but I needed to write it. Even though no one will do anything.

[Fatty]

Originally posted by Shogun Viking:

Eight hours lost. It's amazing the disrespect that we are having here in steam. Did anyone tested this? No One? Not the first time this happens. It is anticipated that game with free throws in the final version alpha or by half, is the support of steam that takes ages to respond, is ported game or released buggy ... nobody does anything. Nobody cares.
I paid for the game, the least I expect is that it will tested. Eight ♥♥♥♥♥♥♥ hours lost. Thank CAPCOM and STEAM !!! It is a small outburst, forgive me, but I needed to write it. Even though no one will do anything.

Your old save game is still there, unless you deleted it yourself.
The new version uses save in different location. Once the tool to import
the old save is completed, you will be able to get old save back.

[Shogun Viking]

The problem is I bought the game now, did not save some (MS Live). Today I decided to play because it was raining and after 8 hours my PC crashed and to my surprise after it restarts the save was the same as when I started playing 8 hours ago.

[Fatty]

Originally posted by Shogun Viking:

The problem is I bought the game now, did not save some (MS Live). Today I decided to play because it was raining and after 8 hours my PC crashed and to my surprise after it restarts the save was the same as when I started playing 8 hours ago.

LoL, sounds like you have all the luck.... Bad Luck !
Lots of games will not save if crash, it's like hitting Alt-F4 and opting out.
Sorry to hear that but you should be expert now after 8 straight hours.

[Shogun Viking]

Looks like he's not saving it. I did a test here and it did not work.

[Shogun Viking]

He only saved when you close the game. That screen saving is for that?

[Fatty]

Originally posted by Shogun Viking:

He only saved when you close the game. That screen saving is for that?

I'm not sure what you are saying, All I do know is that this DOES work for creating
a brand new save game file.

You can force game to create a new save file (or at least I could).
Then choose to upload new save to the cloud... Here's how.
This worked for me.
1: Disconnect from internet temporarily.
2: Close steam completely
3: Delete save game file in the steam/userdata/21690- folder
4: Then click on your shortcut to Resident Evil 5

It should try and open steam, choose offline of course since
at this point you are still disconnected from the web.
The game should try and load giving you the option to create a save :-)
PLAY for a while !

No promises, but this did work for me more than once.
I started a new game about 3 times... LoL

In your case you may want to re-enable cloud saves if you haven't already.
Then later on when you connect back to web, it should also ask
if you want to upload or download save file. I chose to upload the
new save of course.

[Shogun Viking]

thank you very much!

[ro-chr]

Originally posted by Fatty:

Originally posted by ro-chr:

First of thank you for the reply, i did not find the folder 21690, so problem is not solved.
What i dont get is that Games For Windows Live normaly starts up, but not after the steam update.

C:/Windows/Program Files (x86)/Steam/Userdata/xxxxxxx/21690/Remote

If you know anything about directories it should be there yes sir !
If it's not there, and you are sure, delete game and try re-download.
Also starting the game while disconnected from internet after you "close steam first"
should prompt to make new save.

Somehow i dont have that folder, but strangly and lucky I my self manage to solve the problem, by doing a rightclick on the re5 desktop icon, and i replaced an earlyer file in the fane earlyer file info. So Now it asked me to make a save, and im guess im ok. And Im happy. Might be worth spreading this?

[Julien (FR)]

Hey Guy how did you success ?? I did not understand the process with the file info...

When I press "Start" i am asking to create a new saving file if I want to save my game. Of course, I select "Yes" then I get this message : "Backup Failure" :\

That means I can not create any saving data file for this game so far !!

I just played the game and played 6 hours with no save lol. Windows Live profil & Cd Key seem ok, I had this game from Steam.

Hope you may help :P

[Wingman]

I'm not sure if this is the same issue that others are having, but I wanted to throw this out there, as I had been looking for an answer, and have been beating my head against the wall every time I play the game and lose my data. I've played a lot of hours, and already beaten the game (by playing through in one shot), but kept getting the message about "Failed to Save Data". What I thought was weird is that it was able to save the game up to a certain point, when I had stopped playing a year or 2 ago, and it will always load from that point. I tried the suggestion above with the data file. I even tried pulling a GFWL profile, which I knew I had never started one.

This is going to sound foolish to some of you, but keep in mind, when the game opened in full screen I couldn't see any warnings. The answer that I found was my internet security program (bitdefender in my case), had labelled the actions of RE5 trying to save as possible ransomware activity. I couldn't see the message that bitdefender had put up, and after it had blocked it the first time, it just continued to block it without any warning. If you go into the protection panel dashboard and find blocked programs, pat bitdefender on the head for being cautious, and then tell it to Allow the program. After the ban was lifted, saving was possible again.

Yeah, like I said. This may seem obvious to some, but I didn't see the message, so I had completely forgotten about my internet security program trying to play bouncer in the background.... Don't worry RE5, you're back on the list! ... as well as UT3, lol. Hope this helps!

[Julien (FR)]

As for me, this was not a antivirus matter and I finally found the solution ;P

Not sure, but I think the link I used 1 year ago was this one :

It is called " Finally ! A method to DELETE files stored in Steam Cloud servers! "

That we have to understand here, is that sometimes, for GFWL or any other reason, there are 2 saving levels : 1 saving from GFWL and 1 from Steam. If these 2 encountered a pb, it can block the possibility to save your game.

Through the tuto, you will reset the Steam one and afterwards, the saving pb will disappear.

Hope it will help :)