Resident Evil 5 not working on new computer with DirectX 11

[takadaite]

I bought RE5 2 days ago and it don't work. When I click on play game another box comes up that says chose what DirectX version to run. I have DirectX11 and it don't matter which one I click the game never loads. No errors come up. Nothing happens. What should I do about this?

[takadaite]

Let me add this to it too. I have uninstalled and reinstalled the game now 2 times. The same issues happens.

[Хела]

you have to wait until steamworks transition is over. I cant make the game work on windows 8. you'll have to wait.

[takadaite]

Should I ask steam for my money back then? And thanks for the reply, I was looking through posts and see lots are having issues.

[Eldincy]

Just download Games for Windows Live, the latest version. But its better to wait for Steamworks if you ask me

[BMT]

Originally posted by convicted2008:

Should I ask steam for my money back then? And thanks for the reply, I was looking through posts and see lots are having issues.

Steam's policy is to only give one refund for the lifetime of the account unless at their discretion there are extenuating circumstances. I'm not sure I'd use my one chance at a refund on a £15 game personally.

Anyway, let's see if we can get it working for you!

Firstly, go download the Direct X 9 runtimes from here:
http://www.microsoft.com/en-us/download/details.aspx?id=8109

Then run & install it - this will ensure that you have the latest Direct X 9 updates installed on your system.

Secondly, the games for windows live installers provided with the game are outdated. Remove them and completely then install the latest version:

Uninstall "Microsoft Games for Windows - LIVE" as well as "Microsoft Games for Windows Marketplace" via the Windows control panel.

Download and install the latest version of the GFWL software from:
http://www.xbox.com/en-US/live/pc/DownloadClient

Note: If you're using Windows 8/8.1, you may have to run the installer in Windows 7 compatibility mode for it to work correctly.

With any luck, that'll get the game working for you (make sure to select the DX9 option to start the game).

[Хела]

Originally posted by MrBMT:

Originally posted by convicted2008:

Should I ask steam for my money back then? And thanks for the reply, I was looking through posts and see lots are having issues.

Steam's policy is to only give one refund for the lifetime of the account unless at their discretion there are extenuating circumstances. I'm not sure I'd use my one chance at a refund on a £15 game personally.

Anyway, let's see if we can get it working for you!

Firstly, go download the Direct X 9 runtimes from here:
http://www.microsoft.com/en-us/download/details.aspx?id=8109

Then run & install it - this will ensure that you have the latest Direct X 9 updates installed on your system.

Secondly, the games for windows live installers provided with the game are outdated. Remove them and completely then install the latest version:

Uninstall "Microsoft Games for Windows - LIVE" as well as "Microsoft Games for Windows Marketplace" via the Windows control panel.

Download and install the latest version of the GFWL software from:
http://www.xbox.com/en-US/live/pc/DownloadClient

Note: If you're using Windows 8/8.1, you may have to run the installer in Windows 7 compatibility mode for it to work correctly.

With any luck, that'll get the game working for you (make sure to select the DX9 option to start the game).

only if you are so desperate to play it.
I strongly recomend to wait for the patch.

[takadaite]

I did update the DirectX with the link, but when I go to the xbox link to download and click on download nothing happens here. The download dialog box never comes up.

[BMT]

Originally posted by convicted2008:

I did update the DirectX with the link, but when I go to the xbox link to download and click on download nothing happens here. The download dialog box never comes up.

Try this direct link:
http://download.gfwl.xboxlive.com/content/gfwl-public/redists/production/gfwlivesetup.exe

Note: You may have to copy/paste it into your browser for it to work.

[takadaite]

Now that did work. Its downloading the Games for Windows live now. Thank you so much. I'll repost if I can get it to work. You would think though with this new of a computer I shouldn't have these issues. But that's computers for ya I guess ;P

[takadaite]

That did fix it MrBMT. I am going to add you as a friend as well. Thank you so much.

[BMT]

Originally posted by convicted2008:

That did fix it MrBMT. I am going to add you as a friend as well. Thank you so much.

Glad to hear it worked out for you & no problem :)

[takadaite]

Well now once I start the game is says I should update windows live. When I do that I get this oxo error. What should I do for this? Says something to the effect of make sure I'm connected to the internet.

[BMT]

Originally posted by convicted2008:

Well now once I start the game is says I should update windows live. When I do that I get this oxo error. What should I do for this? Says something to the effect of make sure I'm connected to the internet.

Try creating an offline profile:
http://forums.xbox.com/gfw/forum_faq/f/250/t/622.aspx

[takadaite]

I tried it again, this time it did update the profile and is working as of right now. Thank again!