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Keyser Söze Aug 18, 2015 @ 8:22am
cannot sign in using windows live id
Apologies if this is covered elsewhere, i searched but couldnt find any answers.

When i load the game and try to log into GFWL Marketplace or select to import my GFWL profile in game it keeps telling me the account doesnt exist or password is wrong. However when i log into the xbox website (or anywhere else needing a windows live id) i have no issues at all, all my achievements are there linked to my account.

I've tried re-installing the game/re-installing GFWL client and all that stuff, no luck. It makes no sense to me!

Anyone else had this problem or know a fix?
Last edited by Keyser Söze; Aug 18, 2015 @ 8:24am
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Sicarius Aug 18, 2015 @ 11:25am 
same problem here :( have then given up and just started new
#1
Keyser Söze Aug 19, 2015 @ 5:01am 
Thanks for replying Night Hawk. Thats bad news, and really sucks! After i put all the hours into the game already :-(
#2
Keyser Söze Aug 19, 2015 @ 11:00am 
Thanks for the reply Triicell, that may help other people. After further investigation, i have found the problem for me, which then led to another problem!

Firstly, suprise suprise, Microsoft is a joke, and if it wasn't already known, GFWL is a complete shambles, still, even after its dead...

Ok so if you have the same problem as me, it could be one of two things (or both). Firstly, if you have two step authentication on your hotmail/outlook/windows live id, then disable that.

Secondly, your password must be 8-15 characters and contain ONLY letters and numbers. Yes really, in order to log into GFWL you have to have a less secure password as the alogorithm for passwords is not uniform throughout windows live id services, even though you have one ID for all... excellent work there microsoft!

After that i could log in, only to then get an error because i needed to download a GFWL update, and it wouldn't connect. Oh what fun this is...

Right, well in order to connect to GFWL you need to ensure your MTU settings are at 1492. Both for your modem/router and your software settings. This allows you to connect and download packets of data. Mine was at 1500 standard for cable connection. Anyway after all that i got it all working.

Hope this helps anyone who has the same issues.
#3
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Resident Evil 5 > General Discussions > Topic Details
Date Posted: Aug 18, 2015 @ 8:22am
Posts: 3

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