Official Bug Report Thread

[ATLUS West]

Hello, Persona 3 Reload players!

We are dedicated to ensuring you have the best possible experience on PC.

If you encounter any unique issues or bugs while playing, kindly report them in this thread. Your feedback is invaluable and assists our QA team in identifying and addressing these concerns effectively.

When reporting an issue, please provide detailed information about the problem and your PC setup. You can find your PC information on the Steam Client app, under the "Help" menu > System Information. Please include this information at the end of your report.

We sincerely appreciate all your feedback!

[Iturrinko]

Played about 30 minutes ad crashed, then after opening the game again I could play a lot butit crashed again and cannot open it since then

unreal engine error:

LoginId:b58466a54152fef55b058fb2ed016b4a
EpicAccountId:9368ba83d957493db9386641a899e487

LowLevelFatalError [File:Unknown] [Line: 694] hr failed at F:/UE4/Engine/UE4.27_2_EXT/Engine/Source/Runtime/D3D12RHI/Private/D3D12Resources.cpp:477 with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG

P3R
P3R
P3R
P3R
P3R
P3R
P3R
P3R
P3R
P3R
P3R
P3R
P3R
P3R
P3R
P3R
P3R
P3R
P3R
kernel32
ntdll

Pc info:

Información del ordenador:
Fabricante: Micro-Star International Co., Ltd.
Modelo: MS-7C75
Factor de forma: Sobremesa
Entrada táctil no detectada
Información del procesador:
Fabricante de la CPU: GenuineIntel
Marca de la CPU: Intel(R) Core(TM) i9-10900KF CPU @ 3.70GHz
Familia de la CPU: 0x6
Modelo de la CPU: 0xa5
Stepping de la CPU: 0x5
Tipo de CPU: 0x0
Velocidad: 3696 MHz
20 procesadores lógicos
10 procesadores físicos
Hyper-threading: Compatible
FCMOV: Compatible
SSE2: Compatible
SSE3: Compatible
SSSE3: Compatible
SSE4a: No compatible
SSE41: Compatible
SSE42: Compatible
AES: Compatible
AVX: Compatible
AVX2: Compatible
AVX512F: No compatible
AVX512PF: No compatible
AVX512ER: No compatible
AVX512CD: No compatible
AVX512VNNI: No compatible
SHA: No compatible
CMPXCHG16B: Compatible
LAHF/SAHF: Compatible
PrefetchW: No compatible
Versión del sistema operativo:
Windows 10 (64 bits)
NTFS: Compatible
Códigos criptográficos del proveedor: Compatible 311 0x0 0x0 0x0
Tarjeta de vídeo:
Controlador: NVIDIA GeForce GTX 1660 SUPER
Nombre del controlador de DirectX: nvldumd.dll
Versión del controlador: 31.0.15.3623
Versión del controlador de DirectX: 31.0.15.3623
Fecha del controlador: 8 del 6 de 2023
Versión de OpenGL: 4.6
Profundidad de color del escritorio: 32 bits por píxel
Frecuencia de actualización del monitor: 59 Hz
Tarjeta DirectX: NVIDIA GeForce GTX 1660 SUPER
Identificador del fabricante: 0x10de
Identificador del dispositivo: 0x21c4
Revisión: 0xa1
Número de monitores: 2
Número de tarjetas de vídeo lógicas: 2
No se ha detectado ninguna interfaz SLI o Crossfire
Resolución de pantalla principal: 1920 x 1080
Resolución de escritorio: 3286 x 1081
Tamaño de la pantalla principal: 20.75" x 11.65" (23.78" diag), 52.7cm x 29.6cm (60.4cm diag)
Bus principal: PCI Express 16x
Memoria VRAM principal: 6143 MB
Modos MSAA compatibles: 2x 4x 8x
Tarjeta de sonido:
Dispositivo de sonido: Auriculares (Arctis 5 Game)
Memoria:
RAM: 16305 MB
Hardware de RV:
Visor de RV: No detectado
Varios:
Idioma de la IU: Español de España
Tipo de soporte: Sin determinar
Espacio total en disco disponible: 976131 MB
Bloque libre más grande en el disco: 47716 MB
Fecha de instalación del SO: mar. 31 2021
Mando de juego: XInput Controller #1 detectado
Hash de la dirección MAC: 97cda881b3363efc05d9d09ea3c2309b74f8071c
Almacenamiento:
Hash del número de serie del disco: 2e271852
Cantidad de SSD: 1
Tamaño de los SSD: 1024G
Cantidad de HDD: 0
Número de unidades extraíbles: 0

[xxxxxxx]

playing on steamdeck, crashes constantly. sometimes on startup, sometimes i get 10-15min into the game before it crashes. sometimes ue4 screen sometimes not. uninstalled, reinstalled several times

[SkyRaiderG7]

Persona 3 Reload crashing after leaving first area claiming that I ran out of memory loading a resource even though I am WAY above minimum requirements. Manjaro XFCE

[BajaWinchester]

still crashing on startup, game needs an update/patch badly

[Iamkulit1]

Preformed sneak attack during the sneak attack tutorial.

LoginId:1d40264f4d373dfc7ad615b44190e308
EpicAccountId:

LowLevelFatalError [File:Unknown] [Line: 694] GetParentDevice()->GetResidencyManager().ExecuteCommandLists(D3DCommandQueue, Payload.CommandLists, Payload.ResidencySets, Payload.NumCommandLists) failed at F:/UE4/Engine/UE4.27_2_EXT/Engine/Source/Runtime/D3D12RHI/Private/D3D12DirectCommandListManager.cpp:571 with error DXGI_ERROR_DEVICE_REMOVED

P3R
P3R
P3R
P3R
P3R
P3R
P3R
P3R
P3R
P3R
P3R
P3R
P3R
kernel32
ntdll

Computer Information:
Manufacturer: Acer
Model: Nitro AN515-44
Form Factor: Laptop
No Touch Input Detected
Processor Information:
CPU Vendor: AuthenticAMD
CPU Brand: AMD Ryzen 5 4600H with Radeon Graphics
CPU Family: 0x17
CPU Model: 0x60
CPU Stepping: 0x1
CPU Type: 0x0
Speed: 2994 MHz
12 logical processors
6 physical processors
Hyper-threading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
Operating System Version:
Windows 11 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0
Video Card:
Driver: NVIDIA GeForce GTX 1650
DirectX Driver Name: aticfx32.dll
Driver Version: 31.0.15.4633
DirectX Driver Version: 27.20.1022.3003
Driver Date: 12 6 2023
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: AMD Radeon(TM) Graphics
VendorID: 0x1002
DeviceID: 0x1636
Revision: 0xc7
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 13.54" x 7.60" (15.51" diag), 34.4cm x 19.3cm (39.4cm diag)
Primary Bus Type Not Detected
Primary VRAM: 0 MB
Supported MSAA Modes: 2x 4x 8x
Sound card:
Audio device: Headphones (Realtek(R) Audio)
Memory:
RAM: 32125 Mb
VR Hardware:
VR Headset: None detected
Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 1196923 MB
Largest Free Hard Disk Block: 113604 MB
OS Install Date: Feb 04 2024
Game Controller: None detected
MAC Address hash: 56becdcdaab54d3a99f9ab29a67699d5989830f7
Storage:
Disk serial number hash: 7d4389b8
Number of SSDs: 2
SSD sizes: 1000G,256G
Number of HDDs: 0
Number of removable drives: 0

[heppuplays]

UI resolution display's in lower resolution on a higher resolution monitor.
Every time open or close a menu the UI Lowers in resolution for a moment. This is not an issue on any of the console version of the game and is really Distracting.

[HammuRobbiesCode]

Running into a weird issue where the BGM is clipping like crazy, nothing else and no other games do this - anyone experiencing the same thing/know how to fix?

[kgfzrt]

Not a bug, but having to turn on auto advance every loading screen sucks

[Jaoman]

The game freezes my pc when switching from controller to keyboard when the game is open.

[Necrofitz]

Game is really unstable on Steam Deck. Got one crash about 20 minutes into starting the game last night. Had to fast forward back through around 10 minutes of game. Had another crash about 15 minutes past where I crashed the first time. Similar catch up time since nervous saving started, but still not good. Last crash was on my second entry to Tartarus around 2 to 2.5 hours after the second crash. Entered the dungeon proper, and the game hung so badly it crashed the Steam Deck entirely and it had to reboot itself. Was a particularly bad one since I ended up having to redo the entire Tartarus tutorial segment as well which was not particularly fast due to the several tutorial battles.

For the first two crashes, I had changed the FPS upper limit to 120 because I figured why not. If there are places it could get higher, gating to 30 FPS felt silly. After the first two crashes I reduced that setting to 60 FPS, and the next crash took longer but it still happened. No idea if the FPS setting actually made a difference though or if it's just a correlation =/= causation moment.

[Blase40]

wherever i moved the camera using my mouse the camera will move down

[RogueRen]

Less of a bug and more of an oversight: The confirmation button changes in combat vs menus when using a Switch Pro layout. In menus I'll remap so A is confirm and B is cancel, but then in combat B will be to confirm an attack target when using a Persona skill. So You'll hit X to choose Persona, A to select a skill, but then B to select the target.

[Blakey Snyder]

I got a missing textures while playing the game, anyone knows how to solve this?

https://imgur.com/gallery/VGHKS0E

[RogueRen]

Originally posted by dhi_holo:

I play using Nintendo JoyCons. I rebound the ABXY buttons in Steam to correctly match, and then rebound the buttons ingame to then match back up, so A is Confirm/Guard, B is Cancel/Attack, Y is Item/Details, X is Persona/Menu.
However, when a Persona Skill is selected, and you are targetting an enemy, B is used for confirm, and A to cancel. The same is true in All Out Attacks, where B activates it, and A cancels it, although the tutorial pop-up stated that A would trigger it.

I am unsure how to get my PC Information while in Big Picture Mode, but if needed I can grab it at a different time and append it. I can also grab screenshots of the issue if needed at that time.
Thanks!

I see I am not the only one with this issue using Nintendo controllers!

[Stoibs]

Originally posted by RogueRen:

Originally posted by dhi_holo:

I play using Nintendo JoyCons. I rebound the ABXY buttons in Steam to correctly match, and then rebound the buttons ingame to then match back up, so A is Confirm/Guard, B is Cancel/Attack, Y is Item/Details, X is Persona/Menu.
However, when a Persona Skill is selected, and you are targetting an enemy, B is used for confirm, and A to cancel. The same is true in All Out Attacks, where B activates it, and A cancels it, although the tutorial pop-up stated that A would trigger it.

I am unsure how to get my PC Information while in Big Picture Mode, but if needed I can grab it at a different time and append it. I can also grab screenshots of the issue if needed at that time.
Thanks!

I see I am not the only one with this issue using Nintendo controllers!

You guys shouldn't have to rebind anything within steam settings as far as I know? In the Game system settings if you scroll all the way down there should be a 'Button Display' toggle, type 1 and 2 are playstation(s), and presumably 3 and 4 are Xbox/Switch I think?