Official Bug Report Thread

[ATLUS West]

Hello, Persona 3 Reload players!

We are dedicated to ensuring you have the best possible experience on PC.

If you encounter any unique issues or bugs while playing, kindly report them in this thread. Your feedback is invaluable and assists our QA team in identifying and addressing these concerns effectively.

When reporting an issue, please provide detailed information about the problem and your PC setup. You can find your PC information on the Steam Client app, under the "Help" menu > System Information. Please include this information at the end of your report.

We sincerely appreciate all your feedback!

[Saatanan Suvakki]

On 6/22 cutscene with Striga the screen is tearing and you cant see anything. Dialogue works but picture is broken. After cutscene game works normally

[slaimik]

FPS drops by two times on the steam deck when I approach one type of light source. This is a lamp in the first location of Mementos and the second level, as well as in the velvet room. Please fix this

[Kyouma]

I've also got a problem. In my game, there's like a blurry efect, like if the shadows (not the enemies) and all the elements and characters, like don't load completely. Like there's a black pigment. And also, when the camera moves there appear like these transparent lines, like a tearing effect. How can I fix it?

[bearoso]

FYI: The version we got at release is the same as the review copy, which is a few weeks old. They're definitely working on things. You can check out the depots on steamdb at https://steamdb.info/app/2161700/depots/ to see when they put new testing builds up.

[Roi Tofu]

After 28/08, I don't know why but the mouse is bugging like it's spinning looking at the sky when I move it. Tried to plug / Unplug, restart the game but nothing works

[World]

I do not know whether anyone face the same problem,
during the game open, when the is a notification pop out, the game graphic shatters

and if you Alt + Tab
the game graphic shutter to a point, that it distort total.

[J]

Menus and UI seem to be locked at 1080p. It's very distracting when running the game at 1440p/4k.

[Zimo]

Originally posted by andre.christianto12:

Crash on start up, due to Unreal Engine

Error info:
LoginId:4c32552d4b19912219780e9337b98334
EpicAccountId:

LowLevelFatalError [File:Unknown] [Line: 694] GetParentDevice()->GetResidencyManager().ExecuteCommandLists(D3DCommandQueue, Payload.CommandLists, Payload.ResidencySets, Payload.NumCommandLists) failed at F:/UE4/Engine/UE4.27_2_EXT/Engine/Source/Runtime/D3D12RHI/Private/D3D12DirectCommandListManager.cpp:571 with error DXGI_ERROR_DEVICE_REMOVED

P3R
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kernel32
ntdll

PC Info
Computer Information:
Manufacturer: ASUSTeK COMPUTER INC.
Model: ZenBook UX431DA_UM431DA
Form Factor: Laptop
No Touch Input Detected
Processor Information:
CPU Vendor: AuthenticAMD
CPU Brand: AMD Ryzen 5 3500U with Radeon Vega Mobile Gfx
CPU Family: 0x17
CPU Model: 0x18
CPU Stepping: 0x1
CPU Type: 0x0
Speed: 2096 MHz
8 logical processors
4 physical processors
Hyper-threading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
Operating System Version:
Windows 11 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0
Video Card:
Driver: AMD Radeon(TM) Vega 8 Graphics
DirectX Driver Name: aticfx32.dll
Driver Version: 27.20.1016.1
DirectX Driver Version: 27.20.1016.1
Driver Date: 5 5 2020
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 144 Hz
DirectX Card: AMD Radeon(TM) Vega 8 Graphics
VendorID: 0x1002
DeviceID: 0x15d8
Revision: 0xc2
Number of Monitors: 2
Number of Logical Video Cards: 2
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 4480 x 1440
Primary Display Size: 12.17" x 6.85" (13.94" diag), 30.9cm x 17.4cm (35.4cm diag)
Primary Bus Type Not Detected
Primary VRAM: -2048 MB
Supported MSAA Modes: 2x 4x 8x
Sound card:
Audio device: 1 - G27q-20 (AMD High Definition)
Memory:
RAM: 6080 Mb
VR Hardware:
VR Headset: None detected
Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 487458 MB
Largest Free Hard Disk Block: 138938 MB
OS Install Date: Feb 04 2023
Game Controller: None detected
MAC Address hash: a70a441fd205c299825ee9ab7e0ef231b1708afb
Storage:
Disk serial number hash: 60dd6215
Number of SSDs: 1
SSD sizes: 512G
Number of HDDs: 0
Number of removable drives: 0

I had this issue, verifying integrity of game files fixed it for me

[Crimson Typhoon]

i play on PC with a controller and on random inputs from said controller my game just suddenly crashes, also with this i was in combat and i was hit with a defense down move which froze the battle, everything was moving but it was stuck on after yukari was hit with the defense down and i couldn't move forward with the battle

[Garydos]

I was able to verify that a 4:3 aspect ratio resolution is indeed the culprit of a startup crash, changing my 1600x1200 monitor to 1920x1080 mode fixed the issue!

[Dibuuu]

the spanish translation in the emperor's social link screen shows 2 slightly different descriptions for Hidetoshi Odagiri at the same time making the text so small it's almost unreadable

[benj]

I'm not sure if changes to the SE volume apply to the sound that plays when you purchase an item from a shop. It seems a lot louder than other sound effects.

[Voidmaster]

LoginId:9609f3b74b340ce70f5855b74f9f20b6
EpicAccountId:7691191881bd4868b2993b55fc09bdb4

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0xffffffffffffffff

VCRUNTIME140
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kernel32
ntdll

Información del ordenador:
Fabricante: Micro-Star International Co., Ltd.
Modelo: MS-7C52
Factor de forma: Sobremesa
Entrada táctil no detectada
Información del procesador:
Fabricante de la CPU: AuthenticAMD
Marca de la CPU: AMD Ryzen 3 3200G with Radeon Vega Graphics
Familia de la CPU: 0x17
Modelo de la CPU: 0x18
Stepping de la CPU: 0x1
Tipo de CPU: 0x0
Velocidad: 3600 MHz
4 procesadores lógicos
4 procesadores físicos
Hyper-threading: No compatible
FCMOV: Compatible
SSE2: Compatible
SSE3: Compatible
SSSE3: Compatible
SSE4a: Compatible
SSE41: Compatible
SSE42: Compatible
AES: Compatible
AVX: Compatible
AVX2: Compatible
AVX512F: No compatible
AVX512PF: No compatible
AVX512ER: No compatible
AVX512CD: No compatible
AVX512VNNI: No compatible
SHA: Compatible
CMPXCHG16B: Compatible
LAHF/SAHF: Compatible
PrefetchW: No compatible
Versión del sistema operativo:
Windows 10 (64 bits)
NTFS: Compatible
Códigos criptográficos del proveedor: Compatible 311 0x0 0x0 0x0
Tarjeta de vídeo:
Controlador: NVIDIA GeForce GTX 960
Nombre del controlador de DirectX: nvldumd.dll
Versión del controlador: 31.0.15.5123
Versión del controlador de DirectX: 31.0.15.5123
Fecha del controlador: 18 del 1 de 2024
Versión de OpenGL: 4.6
Profundidad de color del escritorio: 32 bits por píxel
Frecuencia de actualización del monitor: 59 Hz
Tarjeta DirectX: NVIDIA GeForce GTX 960
Identificador del fabricante: 0x10de
Identificador del dispositivo: 0x1401
Revisión: 0xa1
Número de monitores: 2
Número de tarjetas de vídeo lógicas: 2
No se ha detectado ninguna interfaz SLI o Crossfire
Resolución de pantalla principal: 1920 x 1080
Resolución de escritorio: 3286 x 1121
Tamaño de la pantalla principal: 20.43" x 11.54" (23.43" diag), 51.9cm x 29.3cm (59.5cm diag)
Bus principal: PCI Express 8x
Memoria VRAM principal: 4095 MB
Modos MSAA compatibles: 2x 4x 8x
Tarjeta de sonido:
Dispositivo de sonido: FxSound Speakers (FxSound Audio
Memoria:
RAM: 16332 MB
Hardware de RV:
Visor de RV: No detectado

[Terra X]

The achievements on Steam is broken in many ways, if you are playing offline (through offline mode or unstable connection), you cannot get your achievements and can take another playthrough to achieve them. This can possibly be a pain point for Steam Deck or any PC user that has a spotty internet in some areas

[SkyRaiderG7]

Originally posted by SoggiestCereal⁷:

Originally posted by SkyRaiderG7:

Game crashing on Linux due to "low memory" when I'm about to leave the train station even though I have 16gb of ram.

I'm having the same exact issue! I'll add onto it for the detail.

Linux: Going to "Iwatodai Strip Mall" in the beginning, my game crashes with "Error: Out of video memory trying to allocate a rendering resource. Make sure your video card has the minimum required memory, try lowering the resolution and/or closing other applications that are running. Exiting..."

I certainly have the specs to play, though? And nothing I've done has fixed it. It makes me sad because I just, well, want to play.

I think this person is also having this issue?

Originally posted by Peter_Akl:

Game crashes on same point everytime I try enter in to the residence at the very beginning. So I paid to not play day 1 again...

Yep that's my exact issue