Official Bug Report Thread

[ATLUS West]

Hello, Persona 3 Reload players!

We are dedicated to ensuring you have the best possible experience on PC.

If you encounter any unique issues or bugs while playing, kindly report them in this thread. Your feedback is invaluable and assists our QA team in identifying and addressing these concerns effectively.

When reporting an issue, please provide detailed information about the problem and your PC setup. You can find your PC information on the Steam Client app, under the "Help" menu > System Information. Please include this information at the end of your report.

We sincerely appreciate all your feedback!

[Peter_Evol1]

My whole PC crashes and makes it to reset.... I can't read any error message because of it, please.... I paid for day 1!!!!

Información del ordenador:
Fabricante: Micro-Star International Co., Ltd.
Modelo: MS-7D06
Factor de forma: Sobremesa
Entrada táctil no detectada
Información del procesador:
Fabricante de la CPU: GenuineIntel
Marca de la CPU: 11th Gen Intel(R) Core(TM) i5-11600K @ 3.90GHz
Familia de la CPU: 0x6
Modelo de la CPU: 0xa7
Stepping de la CPU: 0x1
Tipo de CPU: 0x0
Velocidad: 3912 MHz
12 procesadores lógicos
6 procesadores físicos
Hyper-threading: Compatible
FCMOV: Compatible
SSE2: Compatible
SSE3: Compatible
SSSE3: Compatible
SSE4a: No compatible
SSE41: Compatible
SSE42: Compatible
AES: Compatible
AVX: Compatible
AVX2: Compatible
AVX512F: Compatible
AVX512PF: No compatible
AVX512ER: No compatible
AVX512CD: Compatible
AVX512VNNI: Compatible
SHA: Compatible
CMPXCHG16B: Compatible
LAHF/SAHF: Compatible
PrefetchW: No compatible
Versión del sistema operativo:
Windows 11 (64 bits)
NTFS: Compatible
Códigos criptográficos del proveedor: Compatible 311 0x0 0x0 0x0
Tarjeta de vídeo:
Controlador: NVIDIA GeForce RTX 3070 Ti
Nombre del controlador de DirectX: nvldumd.dll
Versión del controlador: 31.0.15.5123
Versión del controlador de DirectX: 31.0.15.5123
Fecha del controlador: 18 del 1 de 2024
Versión de OpenGL: 4.6
Profundidad de color del escritorio: 32 bits por píxel
Frecuencia de actualización del monitor: 60 Hz
Tarjeta DirectX: NVIDIA GeForce RTX 3070 Ti
Identificador del fabricante: 0x10de
Identificador del dispositivo: 0x2482
Revisión: 0xa1
Número de monitores: 1
Número de tarjetas de vídeo lógicas: 1
No se ha detectado ninguna interfaz SLI o Crossfire
Resolución de pantalla principal: 3840 x 2160
Resolución de escritorio: 3840 x 2160
Tamaño de la pantalla principal: 62.99" x 35.43" (72.24" diag), 160.0cm x 90.0cm (183.5cm diag)
Bus principal: PCI Express 16x
Memoria VRAM principal: 8191 MB
Modos MSAA compatibles: 2x 4x 8x
Tarjeta de sonido:
Dispositivo de sonido: LG TV (NVIDIA High Definition A
Memoria:
RAM: 32522 MB
Hardware de RV:
Visor de RV: No detectado
Varios:
Idioma de la IU: Español de España
Tipo de soporte: Sin determinar
Espacio total en disco disponible: 1430042 MB
Bloque libre más grande en el disco: 681530 MB
Fecha de instalación del SO: feb. 02 2024
Mando de juego: None detectado
Hash de la dirección MAC: 97bf38bb6355784279484d9c7e097628d6a8aee2
Almacenamiento:
Hash del número de serie del disco: 743ff1a0
Cantidad de SSD: 2
Tamaño de los SSD: 1000G,500G
Cantidad de HDD: 0
Número de unidades extraíbles: 0

[un rai]

The game crashes instantly when i run it

LoginId:edd9b03d4a895ddf056cf2a12fde7041
EpicAccountId:c229268f35094443b230bcfb9497e8df

LowLevelFatalError [File:Unknown] [Line: 694] pResource->Map(Subresource, pReadRange, reinterpret_cast<void**>(&pData)) failed at F:\UE4\Engine\UE4.27_2_EXT\Engine\Source\Runtime\D3D12RHI\Private\D3D12RHIPrivate.h:1181 with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG

P3R
P3R
P3R
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P3R
P3R
P3R
P3R
kernel32
ntdll

PC Info

Información del ordenador:
Fabricante: ASUS
Modelo: System Product Name
Factor de forma: Sobremesa
Entrada táctil no detectada
Información del procesador:
Fabricante de la CPU: AuthenticAMD
Marca de la CPU: AMD Ryzen 7 5700X 8-Core Processor
Familia de la CPU: 0x19
Modelo de la CPU: 0x21
Stepping de la CPU: 0x2
Tipo de CPU: 0x0
Velocidad: 3394 MHz
16 procesadores lógicos
8 procesadores físicos
Hyper-threading: Compatible
FCMOV: Compatible
SSE2: Compatible
SSE3: Compatible
SSSE3: Compatible
SSE4a: Compatible
SSE41: Compatible
SSE42: Compatible
AES: Compatible
AVX: Compatible
AVX2: Compatible
AVX512F: No compatible
AVX512PF: No compatible
AVX512ER: No compatible
AVX512CD: No compatible
AVX512VNNI: No compatible
SHA: Compatible
CMPXCHG16B: Compatible
LAHF/SAHF: Compatible
PrefetchW: No compatible
Versión del sistema operativo:
Windows 10 (64 bits)
NTFS: Compatible
Códigos criptográficos del proveedor: Compatible 311 0x0 0x0 0x0
Tarjeta de vídeo:
Controlador: AMD Radeon RX 6600
Nombre del controlador de DirectX: amdxn32.dll
Versión del controlador: 31.0.24002.92
Versión del controlador de DirectX: 31.0.24002.92
Fecha del controlador: 11 del 1 de 2024
Versión de OpenGL: 4.6
Profundidad de color del escritorio: 32 bits por píxel
Frecuencia de actualización del monitor: 75 Hz
Tarjeta DirectX: AMD Radeon RX 6600
Identificador del fabricante: 0x1002
Identificador del dispositivo: 0x73ff
Revisión: 0xc7
Número de monitores: 1
Número de tarjetas de vídeo lógicas: 1
No se ha detectado ninguna interfaz SLI o Crossfire
Resolución de pantalla principal: 1920 x 1080
Resolución de escritorio: 1920 x 1080
Tamaño de la pantalla principal: 20.79" x 11.69" (23.82" diag), 52.8cm x 29.7cm (60.5cm diag)
No se ha detectado el tipo de bus principal
No se ha detectado la memoria VRAM principal
Modos MSAA compatibles: 2x 4x 8x
Tarjeta de sonido:
Dispositivo de sonido: Audífono de los auriculares con
Memoria:
RAM: 16298 MB
Hardware de RV:
Visor de RV: No detectado
Varios:
Idioma de la IU: Español de España
Tipo de soporte: Sin determinar
Espacio total en disco disponible: 1162196 MB
Bloque libre más grande en el disco: 60370 MB
Fecha de instalación del SO: sep. 26 2020
Mando de juego: None detectado
Hash de la dirección MAC: f3ba2c90738d62795642e2f7b1df44bc43a89ea6
Almacenamiento:
Hash del número de serie del disco: c0da9606
Cantidad de SSD: 1
Tamaño de los SSD: 240G
Cantidad de HDD: 1
Tamaño de los HDD: 1000G
Número de unidades extraíbles: 0

[Garydos]

Originally posted by skiddiks:

Update on crash at start: After unplugging all but my main monitor, the game would launch. After some testing, I found that it was my fourth monitor causing the issue. Only "interesting" things about it is it's old, 4:3 (use it exclusively for hardware monitoring and spotify), and it position is above all my other monitors. Hope this maybe helps someone

This was happening to me too with my 4:3 CRT monitor, had to disable it. I guess they didn't account for slimmer aspect ratios? Very strange

[Zander]

I am having a issue where anytime I enter a new menu the resolution drops as well as some UI having low res in general. Playing on 1440p

[Mochiko]

Whenever I get hit with an ailment skill such as fear, panic, etc the game will stay running but stay stuck in between the attack and next action, pressing tab for rush still works though. Also another issue is the old man model t poses

[SkyRaiderG7]

Game crashing on Linux due to "low memory" when I'm about to leave the train station even though I have 16gb of ram.

[frannfuenn2016]

Originally posted by ThrillHouse:

Crash on start up, due to Unreal Engine

Error info:

LoginId:83cd708549a1286a46383d9d463179d7
EpicAccountId:9544acd840704742a72ac3a53ecc09a5

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0xffffffffffffffff

VCRUNTIME140
P3R
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P3R
P3R
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P3R
P3R
P3R
P3R
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kernel32
ntdll

[Mhben45]

Originally posted by .apollo:

My game keeps reverting to default settings on restart - I had it set to 120FPS and Japanese dub but on restart it goes back to 60FPS and English Dub.

Try changing the settings in game. changing settings at the title screen don't seem to apply.

[Mhben45]

Graphics settings made in the main menu don't apply. They revert back when you load your save.

[wpgur9764]

LowLevelFatalError [File:Unknown] [Line: 694] hr failed at F:/UE4/Engine/UE4.27_2_EXT/Engine/Source/Runtime/D3D12RHI/Private/D3D12Resources.cpp:477 with error DXGI_ERROR_DEVICE_REMOVED


컴퓨터 정보:
제조업체: Micro-Star International Co., Ltd.
모델: MS-7E01
폼 팩터: 데스크톱
감지된 터치 입력 없음
프로세서 정보:
CPU 공급업체: GenuineIntel
CPU 브랜드: Intel(R) Core(TM) i5-14600KF
CPU 제품군: 0x6
CPU 모델: 0xb7
CPU 스테핑: 0x1
CPU 종류: 0x0
속도: 3494Mhz
20 논리 프로세서
14 물리 프로세서
하이퍼스레딩: 지원
FCMOV: 지원
SSE2: 지원
SSE3: 지원
SSSE3: 지원
SSE4a: 지원 안 함
SSE41: 지원
SSE42: 지원
AES: 지원
AVX: 지원
AVX2: 지원
AVX512F: 지원 안 함
AVX512PF: 지원 안 함
AVX512ER: 지원 안 함
AVX512CD: 지원 안 함
AVX512VNNI: 지원 안 함
SHA: 지원
CMPXCHG16B: 지원
LAHF/SAHF: 지원
PrefetchW: 지원 안 함
운영 체제 버전:
Windows 11(64비트)
NTFS: 지원
보안 암호화 코드: 지원 311 0x0 0x0 0x0
그래픽 카드:
드라이버: NVIDIA GeForce RTX 4060
DirectX 드라이버 이름: nvldumd.dll
드라이버 버전: 31.0.15.5123
DirectX 드라이버 버전: 31.0.15.5123
드라이버 날짜:1 18 2024
OpenGL 버전: 4.6
데스크톱 색상: 픽셀당 32비트
모니터 화면 새로 고침 빈도: 60Hz
DirectX 카드: NVIDIA GeForce RTX 4060
공급업체 ID: 0x10de
장치 ID: 0x2882
수정: 0xa1
모니터 개수: 1개
논리적 동영상 카드 개수: 1개
검색된 SLI 또는 Crossfire 없음
기본 디스플레이 해상도: 3840 x 2160
데스크톱 해상도: 3840 x 2160
기본 디스플레이 종류: 27.44" x 15.43" (31.46" diag), 69.7cm x 39.2cm (79.9cm diag)
기본 버스: PCI Express 8x
기본 VRAM: 8187MB
지원되는 MSAA 모드: 2x 4x 8x
사운드 카드:
오디오 장치: LG HDR 4K(NVIDIA High Definitio
메모리:
RAM: 32614Mb
VR 하드웨어:
VR 헤드셋: 검색 결과 없음
기타:
UI 언어: 한국어 (Korean)
매체 종류: 미정
총 하드 디스크 여유 공간: 1906909Mb
최고 여유 하드 디스크 블록: 1310243Mb
OS 설치일: 11 28 2023
게임 컨트롤러: None 검색됨
MAC 주소 해시: 61dc3f4d009375df0fdbf7f581a80622f16d5a96
저장공간:
디스크 일련 번호 해시: 9e8a3afb
SSD 개수: 1개
SSD 용량: 2000G
HDD 개수: 0개
제거 가능한 드라이브 수: 0개

[2D神]

Originally posted by Mhben45:

Originally posted by .apollo:

My game keeps reverting to default settings on restart - I had it set to 120FPS and Japanese dub but on restart it goes back to 60FPS and English Dub.

Try changing the settings in game. changing settings at the title screen don't seem to apply.

setting are tied to your save. changing in the main menu won't reflect on your current save. If you want to change your setting then load your save then make the changes then save.

[RebeccaRose]

Crashing upon launching in Steam.

LoginId:dbe89849438edbd5bcb093a881c2984b
EpicAccountId:77cbd7a64d9c4ab991da9f861a84defa

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000000

P3R
P3R
P3R
P3R
P3R
P3R
P3R
P3R
P3R
P3R
P3R
kernel32
ntdll

System Specs:

Processor - Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz 3.60 GHz
RAM - 32.0 GB
GPU - NVIDIA GeForce GTX 1660 Ti
Motherboard - ASUS ROG Strix Z390-E Gaming
System type - 64-bit operating system, x64-based processor
OS - Windows 10

[MisterSheepy]

I have found two bugs so far.

Bug 1: For some reason when putting the game on border less window everything becomes blurry
https://youtu.be/Xu_6e62HhDQ?si=XXCUjYc0zfqWjJYc (example)
But if you have it on full screen it works fine. No idea why.

Bug 2: Possible translation bug? Sounds like she is saying salute.
https://youtu.be/qCpngrqhqu4?si=20AQizoH0pM_Ij6M (example)

Specs in case it helps.
CPU: AMD Ryzen 5 3600
GPU: RX 6600
Ram: 32GB DDR4
Motherboard: Tomahawk Max II B450 (MSI)
Storage: Western Digitial NVME drive
OS: Windows 10(64 Bit)

[Self Destructive]

If you are truly dedicated to providing the best experience, then patch the game to pre-compile the PSOs so the game doesn't hitch every time you do a new attack/skill/persona for the first time.

Unreal Engine 4 has the ability to do this, and yet you don't for some reason..

[Taku Amazuki]

Constant crashing when trying to adjust settings. screen tearing with all fps settings even with v-sync and a monitor of 240. have to play in fullscreen, which i couldn't even adjust from the config menu and had to alt+enter to keyboard change it manually. can't ALT+TAB out without the resolution finding some reason to make it 640x480 and have to manually reset it.

There's a handful of things i can put up with, but not being able to adjust basic settings is really disheartening.