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This game has its own Indonesian server that's out of Steam. They decided to ban Indonesian players since they have their own exclusive servers for them.
Download Closers Indonesia here:
http://closers.megaxus.com/
Go to Steam at the top left corner then Settings > Downloads > CLEAR DOWNLOAD CACHE
See if it works after..
Its stated by En Masse through this link:
http://support.enmasse.com/tera/playing-closers-outside-of-north-america
..that they do not block VPNs by default unless its being used for hacking purposes and changing IPs through proxies.
I'm confused.. you just used the Indonesian language.
so you are really Indonesian and is living in Indonesia but set your country to Russia only on Steam?
You have your own exclusive servers for Indonesia but if you wish to play in NA servers by En Masse Entertainment then you must use VPN.