Account lost?

[Arceal]

I use to log in to this game straight through steam. Now it's telling me to make a Naddic account. I made an account and now I cannot find any of my existing characters.

The very unique names that I use are all taken as well, so I believe my characters are tied to my steam account and not a Naddic account. Is there any way to log in with my Steam account?

[PlayerX]

First, were you last year (between September and November) in the 2 and a half months they gave to transfer your account from EnMasse to Naddic? (There were messages in the game, on the steam news and they sent you e-mail).
If you say yes, and you made the transfer, then you only have to log in to the web with Microsoft Edge / Internet Explorer, and then log in with Steam.
If you say no, don't expect Naddic to restore your account.

[Uige]

well this is dumb. I took like a year break from the game and lost all the progress from several years of playing. what was the point of that?

(also worth noting that i don't have access to my old username anymore)

[PlayerX]

Originally posted by Uige:

what was the point of that?

EnMasse had more loss than profit and was no longer profitable with all the games he had.
So he decided to transfer the data of the games to the developers and later the accounts, but for this process they had to update the players' data and it is at this point where the users had to transfer their account data.

[Arceal]

This game is basically completely dead, and if they deleted my character then I have absolutely no reason to come back.

[Daed Gaem]

I was on break also during the migration and did not lose my account.

You can't blame a company for erasing your data if you weren't interested enough on it.
Or would you, as a company, migrate a database full of inactive accounts that only take space? I wouldn't.

[Ydrisselle]

Originally posted by Arceal:

This game is basically completely dead, and if they deleted my character then I have absolutely no reason to come back.

En Masse Entertainment, the previous Western publisher, was disbanded. They informed us about this through Steam and email, and gave us a chance to transfer our characters to the developer, Naddic Games. If you missed their email and the transfer window, that's entirely your fault. The original data was deleted months ago when En Masse ceased to exist.

[Arceal]

Originally posted by Ydrisselle:

Originally posted by Arceal:

This game is basically completely dead, and if they deleted my character then I have absolutely no reason to come back.

En Masse Entertainment, the previous Western publisher, was disbanded. They informed us about this through Steam and email, and gave us a chance to transfer our characters to the developer, Naddic Games. If you missed their email and the transfer window, that's entirely your fault. The original data was deleted months ago when En Masse ceased to exist.

>Busy with school
>My fault because small company only wants to transfer "some" of the characters

This is why no one plays this game, it's because of the crappy developers and community. You speak like the stereotype free-to-play mmo garbage.

[Ydrisselle]

Originally posted by Arceal:

Originally posted by Ydrisselle:

En Masse Entertainment, the previous Western publisher, was disbanded. They informed us about this through Steam and email, and gave us a chance to transfer our characters to the developer, Naddic Games. If you missed their email and the transfer window, that's entirely your fault. The original data was deleted months ago when En Masse ceased to exist.

>Busy with school
>My fault because small company only wants to transfer "some" of the characters

This is why no one plays this game, it's because of the crappy developers and community. You speak like the stereotype free-to-play mmo garbage.

They transferrred every data that was requested to transfer. The process required maybe 10 minutes. If you didn't have 10 minutes during the two months of the transfer period, you are far more busy than 99.9% of the humanity, therefore you don't even have time for playing.