Unable to register

[Noovie6]

I'm unable to register through their launcher nor web browsers. Everytime I do try them, the thing just keep saying "error in generating fraud" thingy

[Waryth]

Try registering from a different device.. if that doesn't work try a different email.

You've already downloaded Closers on Steam right? If yes then it shouldn't be an IP ban.

[Noovie6]

yes, I downloaded the Closers, when I launched the game, the launcher says unable to auto register from steam, I will try from different machine after I got other things done first

[Assemble]

Hi there. I had the same problem with games from enmasse. Check the status of your ipv4 and ipv6 (enable only one of them or both and see if you can connect by launching the game) through windows network configuration. There you can also change your DNS settings.


Change Your DNS Settings.
Some issues with connectivity may be resolved by changing your DNS settings. OpenDNS has a great guide on how to change your DNS settings simply and easily. You may also use the very popular Google DNS, which would use "8.8.8.8" for your primary server and "8.8.4.4" for your alternative server.

http://support.enmasse.com/tera/resolving-connectivity-issues-with-tera

I was able to solve this problem this way. I hope it helps.

[Noovie6]

Thank you, I did pick for ipv4 only and google dns setting, I'm able to register straight away