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Arclypso Apr 21, 2019 @ 2:00am
Game not running
After clicking the play button, the loading circle shows and then nothing happens. Never had any problems with the game before. The only changes i have made are a windows re-install and switched from a HHD to a SSD. Already tried verifying/repair from steam and the launcher itself
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Showing 1-10 of 10 comments
Waryth Apr 21, 2019 @ 2:13am 
Is this your first time running CLOSERS?

If so you'd have to restart your PC upon first installation.
#1
Arclypso Apr 21, 2019 @ 2:22am 
Originally posted by Waryth:
Is this your first time running CLOSERS?

If so you'd have to restart your PC upon first installation.

tried it, did not work
#2
Waryth Apr 21, 2019 @ 2:25am 
Originally posted by Arclypso:
tried it, did not work
https://closers.enmasse.com/download

*PLEASE DOWNLOAD AND INSTALL THE DIRECTX END-USER RUNTIME AND MICROSOFT VISUAL C++ 2010 SP1 REDISTRIBUTABLE PACKAGE BEFORE PLAYING CLOSERS

Download the prerequisite(s) using the links above and if possible reinstall them if there's any file damage to begin with.
#3
Arclypso Apr 21, 2019 @ 2:32am 
i disabled my anti virus (avast) and firewall (comodo) and the game launched. However when i open the list of blocked applications, i could not find closers
#4
Miyabi Apr 21, 2019 @ 5:40am 
When you say "nothing happens".
Does the Play button remain as "Play" or "Playing"?
#5
Arclypso Apr 21, 2019 @ 7:56am 
Originally posted by ターニャ:
When you say "nothing happens".
Does the Play button remain as "Play" or "Playing"?

It switches to playing then the launcher closes. At this point i assume that another window will launch containing the game.

The game opens only if my antivirus and firewall are not running
#6
Lium Apr 21, 2019 @ 9:58am 
Just put closers file in your anti virus exception,it'll fix everything normally
#7
 Just Someone  Apr 21, 2019 @ 4:58pm 
Originally posted by Auxi:
Just put closers file in your anti virus exception,it'll fix everything normally
This^^

I had this problem with avast and just added my Steam folder to exception and solved it
#8
Waryth Apr 21, 2019 @ 5:16pm 
Originally posted by Arclypso:
It switches to playing then the launcher closes. At this point i assume that another window will launch containing the game.

The game opens only if my antivirus and firewall are not running
An anti-virus shouldn't interfere with the game launch but it seems it did in your case. My Kaspersky has no issue with it at all.

Its possible that the built-in anti-cheat program (XIGNCODE) have incompatibilities with Avast.
#9
Arclypso Apr 22, 2019 @ 4:06am 
Adding steam to avast's exception works. Thanks
#10
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Closers > General Discussions > Topic Details
Date Posted: Apr 21, 2019 @ 2:00am
Posts: 10

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