Ragnarok

Ragnarok

Blackwigg Nov 5, 2013 @ 7:17am
Can't purchase VIP for my account
I followed all the instructions correctly, but still can not find the option to buy the vip package. Can someone help me?
Here is the url of a screenshot:
http://imageshack.us/a/img843/8442/yryk.png
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Showing 1-13 of 13 comments
CM Oda Nov 5, 2013 @ 9:52am 
It looks like a bug, it should be taking you to a Steam specific payment page. I am reporting this up for a fix.
kcwoo89 Nov 5, 2013 @ 6:13pm 
HI! same problem here :<<<<<< cant upgade. it doesnt launch steam at all. ive tried with mozilla firefox, internet explorer and chrome.. it goes to that same freaking page. was starting to think steam didnt like me :<
taterthot Nov 5, 2013 @ 8:07pm 
Is there any way to work around this bug?
Misseur McGavin Nov 5, 2013 @ 8:52pm 
It seems like in one of the recent updates the account authentication that parses between the game and other services (such as steam) is broken - so when you go to pay it isn't authenticated and doesn't give you the correct page. Just a guess, but something is definitly up. after the update myself and others didn't auto-login when launching the game; whereas before the patch launching from steam would automatically log into your account ingame.
JuL Nov 12, 2013 @ 7:36pm 
same problem here, i also cant purchase the VIP for my account, some source said i cant buy using WarpPortal website otherwise it wont sync to my Steam account :( help please CM
Last edited by JuL; Nov 12, 2013 @ 7:37pm
CM Oda Nov 13, 2013 @ 8:56am 
What happens when you try to click the cash shop button and click "Add VIP and points" button in the cash shop window? If updated, you should see a browser window appear in the steam overlay.
Stan Nov 13, 2013 @ 9:05am 
You can buy vip ingame (cash shop) the website was blank for me too
JuL Nov 13, 2013 @ 3:06pm 
CM Oda,fyi.. we're trying to topup & buy the VIP in Ragnarok Online Classic, not Ragnarok Online 2 which it had the Cash Shop icon (beside the minimap), i had been clicking to WarpPortal website & nothing about payments method are occur in my account, only blank page like xboxrukasu image that we're had been encountered..

Secondly, when we're trying to buy the VIP using Steam website, it will be 'white blank page' & nothing loading / happened in this URL https://secure.warpportal.com/portalPayment/iovation.grv

Your assistance is highly appreciated.
CM Oda Nov 13, 2013 @ 4:55pm 
Ah I see. Because Classic server doesn't natively support the cash shop button, you have to use this work around: Please log into Renewal server through Steam and purchase the points there. The points will show up for you when you log back into classic.
Ryvaeus Nov 17, 2013 @ 6:04am 
Originally posted by CM Oda:
Ah I see. Because Classic server doesn't natively support the cash shop button, you have to use this work around: Please log into Renewal server through Steam and purchase the points there. The points will show up for you when you log back into classic.

This is what happens when I try to buy VIP in Renewal.[i.imgur.com]

It basically opens up the Steam overlay with a browser window, and it tries to go to a URL with what I assume is my account data, but it instead goes to this error page.[kepler.warpportal.com]

Is there any other way to purchase VIP status while your devs are working on the problem? I can't imagine you'd want to lock out people who actually do want to spend money on this game.
hi CM oda is there anyway i can help my friend get VIP? cause i tried buying for its stuck on my main registered ragnarok account..
~Sound Sage~ Dec 2, 2013 @ 8:10am 
Originally posted by xboxrukasu:
I followed all the instructions correctly, but still can not find the option to buy the vip package. Can someone help me?
Here is the url of a screenshot:
http://imageshack.us/a/img843/8442/yryk.png
\

im having this same issue, i have two accounts and i can buy vip on my non steam account, and after reading this that made me think that my second account was a steam account.

i have the client from the official website installed, so i read that i have to get vip for a steam account through steam, so i downloaded RO through steam, launched the game through steam.

hit the kafra shop button in the game launched through steam then hit the buy vip button.
then it opens up a page on my firefox browser, and i go into the powerup page and it shows the same thing in the screenshot i quoted from the OP's post, when i click on my steam account it does not show the part of the page to buy vip....

this is very annoying..
Thunder God Jun 17, 2018 @ 8:36am 
How do i power up my ragnarok online account? cant seem to find any of the option for purchasing point for ragnarok online in steam
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Date Posted: Nov 5, 2013 @ 7:17am
Posts: 13