Ragnarok
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CM Oda 2013 年 11 月 18 日 下午 2:33
Account suspended?
As a quick introduction to the Game Management of RO1, here is a small guide on how it works.

Various activities, including using third party automated programs (bots), buying zeny from gold farmers (RMT) are actively investigated by our Game Management team and when they find your account engaging in illegal activities the account will be locked without warning. They do not send an email, so if you see the "Prohibited to log in until 12-31-2020" or a similar date far in the future you will need to write in. There is a guide to submitting a ticket here:

Once you have submitted a ticket you must wait for the GM Team to respond with further information and instructions. Please do not send multiple tickets as this only send you to the back of the queue.

Please do not create threads on here or the Warpportal forums asking why your account is suspended, we are not allowed to comment on an account's block here. Please only contact the GM Team through our support site ticket system.

Thank you.
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目前顯示第 31-45 則留言,共 89
76561198110350103 2014 年 2 月 4 日 上午 7:05 
WTF......
what is this...?
They blocked ACNT even it is not a BOT.....?
Why...? Because where not in VIP List...?
This is ♥♥♥♥♥♥♥♥♥♥♥♥♥♥.......
I Quit.........
Kurono13 2014 年 2 月 4 日 上午 7:10 
引用自 euijin_19
WTF......
what is this...?
They blocked ACNT even it is not a BOT.....?
Why...? Because where not in VIP List...?
This is ♥♥♥♥♥♥♥♥♥♥♥♥♥♥.......
I Quit.........

You shouls post your problem in the warp portal forum instead of this place. You get faster feed back and would benefit you more when you explain what going on to them. Don't give up just yet.
Armored Gato 2014 年 2 月 4 日 上午 8:21 
hehe funny, because just yesterday i was in Clock Tower and a CM appeared out of nowhere, i think theyre actively hunting bots.
76561198127165567 2014 年 2 月 19 日 上午 7:55 
Hey Guys i download ragnarok but when i start the game the warpportal launcher not working : why !!
Kurono13 2014 年 2 月 19 日 上午 9:04 
引用自 islamtantush
Hey Guys i download ragnarok but when i start the game the warpportal launcher not working : why !!

Could be that today is the time that the server update or maintanent. So you would need to wait abit longer. They always update during Wednesday.
Kurono13 2014 年 3 月 6 日 上午 12:13 
引用自 CM Oda
Until you receive a response from the GM Team please do not assume that you were suspended for an unfair reason. There are multiple reasons why an account can be suspended, including being hacked, buying zeny or having close connections to an account caught for botting. The GM Team will be able to give you more information on your particular case when they respond to your ticket.


Where do I pose the complain about the GM and their system if they suspend my account then I turn out innocent ? Who do I going to complain to when they wasted my VIP day. This is going to be my 3rd time suspend. 1st time I really did break the rule but that because I don't know the game that well ( just starting ) 2nd time innocent result wasted vip day. Now on the 3rd time I read the rule and I know I did not do anyhting wrong. Who am I going to blame for this harrass suspend account to ? I am being really serious on this. And I would like to know the GM claim for suspending me this time because I know I done nothing wrong unless player decision to loan to lean other player their item without any zeny invole is illegal as well.
Freezing- 2014 年 3 月 8 日 上午 6:38 
not gonna play this game anymore,since i played for so long and my account was suspended,then i submitted my ticket.after that i get reply from warpportal support team.
he said "due to association with other accounts found using illegal third-party programs on your IP Address." and ask me to create another account because my account will permanently suspended without any chance of release,never play again!!!
p.s: i didnt use any 3rd party software or whatsoever lol!!!!
最後修改者:Freezing-; 2014 年 3 月 8 日 上午 6:38
bomBEERman 2014 年 3 月 30 日 上午 4:43 
Tried to set up an account, but entered an invalid e-mail. Now, the game asks me to confirm the registration, but I entered the wrong e-mail, and I can not go to him for confirmation. A re-registration form none. It seems that an incorrect e-mail attached to my Steam account, because even reinstalling the game did not help. How can I return the registration form?
Kurono13 2014 年 3 月 30 日 下午 6:50 
引用自 bomBEERman
Tried to set up an account, but entered an invalid e-mail. Now, the game asks me to confirm the registration, but I entered the wrong e-mail, and I can not go to him for confirmation. A re-registration form none. It seems that an incorrect e-mail attached to my Steam account, because even reinstalling the game did not help. How can I return the registration form?

Enjoy the submit ticket waiting line ..... I quit this game due to their system.
76561198050053644 2014 年 4 月 10 日 下午 7:39 
引用自 bomBEERman
Tried to set up an account, but entered an invalid e-mail. Now, the game asks me to confirm the registration, but I entered the wrong e-mail, and I can not go to him for confirmation. A re-registration form none. It seems that an incorrect e-mail attached to my Steam account, because even reinstalling the game did not help. How can I return the registration form?

a new Steam account with a valid email account, then it would be a new Registration. Or u could just register a new account on {連結已移除}, which it is the official game website.
DJ CurryChicken 2014 年 5 月 1 日 下午 4:47 
HI CM ODA
My account just got suspended, i wonder to know usually it take how many days for the supprt team to reply the ticket.
Flowernose 2014 年 11 月 12 日 下午 11:59 
I can be punished for using ONLY the in game interface if its with special people?
最後修改者:Flowernose; 2014 年 11 月 13 日 上午 12:26
Shuyajin 2014 年 11 月 22 日 下午 1:15 
WHAT? ARE YOU KIDDING ME? YOU'RE SERIOUS? THIS IS WHY MY ACCOUNT WAS SUSPENDED WITHOUT WARNING? I HAVE NEVER DONE ANYTHING ILLEGAL WITH THIS GAME. I HAVE BEEN SO LOYAL THAT THIS IS AN EGREGIOUS BREACH OF TRUST! ON YOUR PART, NOT MINE! I HOPE ANOTHER COMPANY BUYS OUT RAGNAROK ONLINE, ONE THAT ACTUALLY CARES ABOUT THEIR LOYAL AND HONEST CUSTOMERS. LIKE ME!!!!!
Flowernose 2014 年 11 月 22 日 下午 1:49 
引用自 Shuyajin
WHAT? ARE YOU KIDDING ME? YOU'RE SERIOUS? THIS IS WHY MY ACCOUNT WAS SUSPENDED WITHOUT WARNING? I HAVE NEVER DONE ANYTHING ILLEGAL WITH THIS GAME. I HAVE BEEN SO LOYAL THAT THIS IS AN EGREGIOUS BREACH OF TRUST! ON YOUR PART, NOT MINE! I HOPE ANOTHER COMPANY BUYS OUT RAGNAROK ONLINE, ONE THAT ACTUALLY CARES ABOUT THEIR LOYAL AND HONEST CUSTOMERS. LIKE ME!!!!!
WOAH speaking your mind on the forums will get you banned.If they can they will...Live lesson
Kurono13 2014 年 11 月 22 日 下午 4:09 
引用自 Flower nose
引用自 Shuyajin
WHAT? ARE YOU KIDDING ME? YOU'RE SERIOUS? THIS IS WHY MY ACCOUNT WAS SUSPENDED WITHOUT WARNING? I HAVE NEVER DONE ANYTHING ILLEGAL WITH THIS GAME. I HAVE BEEN SO LOYAL THAT THIS IS AN EGREGIOUS BREACH OF TRUST! ON YOUR PART, NOT MINE! I HOPE ANOTHER COMPANY BUYS OUT RAGNAROK ONLINE, ONE THAT ACTUALLY CARES ABOUT THEIR LOYAL AND HONEST CUSTOMERS. LIKE ME!!!!!
WOAH speaking your mind on the forums will get you banned.If they can they will...Live lesson


what kind of live lesson about ? I only see server which have a bad service and setting rule for their hypocrisy act toward their own costumer / player. example: you get the benefit of the game and all the extra buff if you pay for the VIP, you cannot trade item or buy item except that you earn the zenny from the kafra shop and sell to the other player ( simply put the company can earn the money first then you get your item in longer run but no one else weather it is player to player which trade item on steam like Dota 2 etc ... for their ragnarok item ) Not to mension the problem of auto disconnect when you travel by foot from map to map and sudden lag which when you fight MVP it an death sentense and impossible to complete some mission. [ to be continue ] if you want more information i post it directly at you instead. Suspend mistake I dont mind but suspend during my VIP and turn out that they delay the submit ticket because they care about other game server and less interested in ragnarok. Man get out of steam and let other server come take their place instead would be better off. ( any mistake in verb and sentense correction would be appreciated Thank you in advance. )
最後修改者:Kurono13; 2014 年 11 月 22 日 下午 4:13
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