Pets Hotel: Prologue

Pets Hotel: Prologue

 This topic has been pinned, so it's probably important
gi.team1  [developer] Jan 24, 2023 @ 11:53pm
🐞 PROLOGUE | BUGS & PROBLEMS
Thank you for playing the Prologue! 🤝

In case you encountered any bug during your gameplay, please report it here by filling the template below:
1. Description of problem
2. PC Specification
3. Screenshots (you can use site like imgur)

Jump in and chat with us on Discord - https://discord.gg/SC9YtyErJX

Support - pr@games-i.com

Also, you can send us your logs on the support mail, this helps us a lot to find the bug. How to find games logs ⤵️
C:\Users\USERNAME\AppData\LocalLow\GameVenture Studio\Pets Hotel - Prologue
Last edited by gi.team1; Jan 25, 2023 @ 3:44am
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Showing 1-15 of 17 comments
Atilliyana Jan 26, 2023 @ 9:57am 
IT DOES NOT WORK CANNOT DO ANY TASKS
virtual stripper Jan 26, 2023 @ 1:35pm 
Yeah once you register the first four animals there's no task and no option to skip time to the next day
GameVenture Studio  [developer] Jan 26, 2023 @ 1:44pm 
Originally posted by virtual stripper:
Yeah once you register the first four animals there's no task and no option to skip time to the next day
Hello, There are no tasks in free mode, you decide how to run your hotel :) Tasks are in the tutorial where the process of accepting animals and skipping a day is explained. Did you try to open tablet and press skip day button in the lower left corner?
Last edited by GameVenture Studio; Jan 26, 2023 @ 1:55pm
Atilliyana Jan 27, 2023 @ 5:22am 
I reinstalled and no problem so far since i did this, thought i would let you know :)
GameVenture Studio  [developer] Jan 27, 2023 @ 5:49am 
Originally posted by Atilliyana:
I reinstalled and no problem so far since i did this, thought i would let you know :)
I'm glad! And if there is any bug that spoils the game, please let me know, I will be grateful :)
Originally posted by virtual stripper:
Yeah once you register the first four animals there's no task and no option to skip time to the next day
DId the skip day option not appear in your tablet?
破碎的黑夜 Jan 29, 2023 @ 2:29am 
1. A dog called Coco has been eating since the morning and has not stopped eating until noon. At this time, its other needs have become red. Even if I empty its bowl, it still eats. I can't interact with it. I have a screenshot of this, but I don't know how to submit it.

2. When a animal is performing a certain action, I interact with it. For example, when a cat climbs onto a cat climber, I want to put it into the cage. I must wait for it to complete the whole action, then jump down, put it into the cage. During this time, my perspective and my body cannot move, and my interaction cannot be canceled.

3. When I enter the name of the archive, my computer is in lowercase, but I enter uppercase letters. Press the CAPS LOCK, my computer switches to uppercase, but the letters I input are lowercase letters.
GameVenture Studio  [developer] Jan 29, 2023 @ 9:01am 
Originally posted by 破碎的黑夜:
1. A dog called Coco has been eating since the morning and has not stopped eating until noon. At this time, its other needs have become red. Even if I empty its bowl, it still eats. I can't interact with it. I have a screenshot of this, but I don't know how to submit it.

2. When a animal is performing a certain action, I interact with it. For example, when a cat climbs onto a cat climber, I want to put it into the cage. I must wait for it to complete the whole action, then jump down, put it into the cage. During this time, my perspective and my body cannot move, and my interaction cannot be canceled.

3. When I enter the name of the archive, my computer is in lowercase, but I enter uppercase letters. Press the CAPS LOCK, my computer switches to uppercase, but the letters I input are lowercase letters.
Thank you for your feedback! We will take everything into account for future updates. Thank you again
tori_liz_k Jan 31, 2023 @ 10:47am 
It won't let me fill any of the food bowls
GameVenture Studio  [developer] Jan 31, 2023 @ 2:44pm 
Originally posted by tori_liz_k:
It won't let me fill any of the food bowls
Hello, did you buy a food in tablet?
So i just want pc tips, i am using a pc i built and i really want to play this but the game wont load for me, each time i go to play the game it will close but keep playing in the background
Ark'adia Feb 14, 2023 @ 4:20am 
Hi. I'm a on a second tutorial. Customer called and wants to give me a cat, but game on the begining create room for dog and I cannot finish the quest with register animal. I cant delete dogs room or change it for cats or build a new room.
Ark'adia Feb 14, 2023 @ 6:23am 
Originally posted by tori_liz_k:
It won't let me fill any of the food bowls
I have simmilar problem. I cant fill cat bowl with food because I have only clean option. Trying several times, sold old bowl, puted new bowl and still not working.
Wenon_PL  [developer] Feb 14, 2023 @ 2:43pm 
Originally posted by Ark'adia:
Originally posted by tori_liz_k:
It won't let me fill any of the food bowls
I have simmilar problem. I cant fill cat bowl with food because I have only clean option. Trying several times, sold old bowl, puted new bowl and still not working.
Hi, did you buy a food in tablet?
Shadowmistress Mar 2, 2023 @ 2:43pm 
I'm having an issue with trying to bring a dog, Prince, out back to poop. He likes to go all over the building, acting buggy (opens doors into other rooms, wanders to the front room)& won't go out in the back. I ended up taking him out front. He's fed watered & loved. Am I missing something? Another dog, Ivan, did it as well but I was able to fix by switching to an older game but he is doing it again, only I'm trying to put him back in his room after coming back from the back. Any suggestions?
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