Gear Up
An Irregular Mar 20, 2013 @ 7:37pm
Game Does Not Open.
After I downloaded the game I opened it and it ran in windowed mode but in a really small window. I adjusted the resolution to fullscreen now it doesn't starts. It just frozens before the logo (Doctor Entretainment" pops up. I checked the game files and the Traktor.Amalgam.App says:
"Unable to read application settings (Application.config).
Please reinstall application.
Please copy this information and contact
support@doctorentertainment.com"
I've sent the information to that e-mail but I thought it was worth to put in the forums
Last edited by An Irregular; Mar 20, 2013 @ 7:39pm
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Showing 1-12 of 12 comments
SloWolfe Mar 20, 2013 @ 7:49pm 
If you could post here (http://play-gearup.com/crash-report) with the log file it will help find the problem here. A primitive solution but effective would be to reinstall it (a good idea would be to backup the game after reinstall if you go that way).
An Irregular Mar 20, 2013 @ 7:56pm 
I just deleted de local files and redownloading them so now I dont have the file. Let's see if that works
Last edited by An Irregular; Mar 20, 2013 @ 7:57pm
An Irregular Mar 20, 2013 @ 8:32pm 
Well it didn't work out. Now i get this error:

"Steam; Available languages: english
Steam; Waiting for stats...
Device 1 "Intel(R) HD Graphics Family" (294)
No preferred DX adapter found; using DX default
Using DirectX 11 adapter:
Description Intel(R) HD Graphics Family
VendorId 32902
DeviceId 294
SubSysId 89067557
Revision 9
DedicatedVideoMemory 128 MiB
DedicatedSystemMemory 0 MiB
SharedSystemMemory 1632 MiB
Found DI8 device;
Instance name "Mouse"
Product name "Mouse"
Application started successfully; enter initial state...
Initial state ready; enter main loop...
Render thread started successfully
Leaving state "(null)"...
Cleaning resident resources...
Enter state "traktor.parade.StageState"...
State transition complete
Leaving state "traktor.parade.StageState"...
Cleaning resident resources...
Enter state "traktor.parade.StageState"...
State transition complete
Version 0.83
Unhandled exception occurred at 0x8A7555B in module 87A0000 C:\Windows\system32\igd10umd32.dll
Please copy this information and contact
support@doctorentertainment.com"
Another wierd thing is that the game does not use my Nvidia video card but the integrated graphics
Duck Mar 21, 2013 @ 12:53am 
i cant open
Duck Mar 21, 2013 @ 12:54am 
nothing pops up except app already running
Smowzer.:+' Sep 3, 2015 @ 3:30pm 
Same problem now.. Did you guys ever find a solution ?
An Irregular Sep 3, 2015 @ 8:09pm 
Got to play in a frends computer and turned out to be a ♥♥♥♥♥♥ game. However this was 2 years ago and the game has evolved hugely since then and people seemed to like it, may try it some day.

Regarding the problem, it may be because of the graphics card preferred for the program. I didn't checked that before, but that could be selected through the nvidia control panel and selecting High Performance Nvidia Proccessors. I know there is a similar setting for AMD cards but don't know exactly how it is
zooxanthellaeh2o Sep 3, 2015 @ 9:52pm 
if your getting a message that says "app is already running" you need to go to task manager and close the Traktor app in processes.
Smowzer.:+' Sep 3, 2015 @ 10:15pm 
Originally posted by zooxanthellaeh2o:
if your getting a message that says "app is already running" you need to go to task manager and close the Traktor app in processes.
Yeah, I tried task manager before, but it didn't show anything else running besides my browser and desktop items. It wouldn't even let me restart Steam because it was telling me to close Gear Up first. Though, I was able to restart my computer and I think that did the trick.
space cowgirl joy Sep 4, 2015 @ 10:45am 
when i try to play the game it wont open...nothing happens it just says "opening game" then nothing happedns.....
Last edited by space cowgirl joy; Sep 4, 2015 @ 10:45am
Flavio93Zena Sep 4, 2015 @ 11:19pm 
@jpm4123
Please follow the tech support guidelines, otherwise nobody will be able to help you.
http://steamcommunity.com/app/214420/discussions/6/606068060838418550/


Want funny tournaments?!
Challenges! :D
--> http://steamcommunity.com/groups/GearUpTournaments <--
Last edited by Flavio93Zena; Sep 5, 2015 @ 12:59pm
zooxanthellaeh2o Sep 5, 2015 @ 9:52am 
Originally posted by Smowzer77:
Originally posted by zooxanthellaeh2o:
if your getting a message that says "app is already running" you need to go to task manager and close the Traktor app in processes.
Yeah, I tried task manager before, but it didn't show anything else running besides my browser and desktop items. It wouldn't even let me restart Steam because it was telling me to close Gear Up first. Though, I was able to restart my computer and I think that did the trick.
When in task manager you need to click on the process tab at the top. Then look for the traktor app. Then end process. This is only if your getting the app is already running error.
Last edited by zooxanthellaeh2o; Sep 5, 2015 @ 10:03am
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