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This has been a problem for years, so I doubt "they are working on it".
They've had this "we're listening" mantra for years, even in the beta. We still have issue from the beta that were never fixed.
They might be listening but they are surely not acting on the feedback in some cases, at all.
Your assertion that they are not acting on the feedback is based on your assumption that every issue can be solved quickly. Just because you haven't seen the solution presented doesn't mean that there hasn't been any work done or progress made.
Is that better?