Error Code - Forbidden

[welcome back mr floyd]

Hey all! So just wanted to share my experience with this matter and see if anyone else is in the same boat.

So about a week and a bit ago, I tried to login but was met with Error Code Forbidden. Apparently this meant that my account had been deactivated/suspended. So I've already put in a ticket on the day I got this error so about a week and a bit? However, still no reply sadly. Please note that I have not cheated or went again terms of service in anyway. I dont even abuse the timeout system at all. Honestly the most 'toxic' thing i've done is probably abusing Dimir Toxic Proliferate in Standard to climb to diamond lmao but yeah to that extent, I haven't done anything wrong. The only thing that I could think of was me refunding the preorder i bought for the LOTR set thinking that i could use it for standard (i refunded BEFORE the set came out so I did not get/open any packs). I even did this through the ticket/request system on wizards official website and it was APPROVED and got my refund given back into my steam wallet (not even to my credit card account). So yeah i'm abit frustrated because I have spent and grinded quite abit on this game and it would be a right shame to just lose it all (i play on mobile and on steam). So just wanted to see what you guys think of this and if there are any others in the same boat.

Cheers! (sorry for the little rant haha)

[Gryfn]

It sounds like you might have done a card chargeback. It happens with a lot of online games that if you do a chargeback, then they'll lock the account.
https://steamcommunity.com/discussions/forum/1/1744482869756670953/

https://mtgarena-support.wizards.com/hc/en-us/articles/360053024392-Error-Code-Forbidden-403-

[welcome back mr floyd]

Originally posted by Gryfn:

It sounds like you might have done a card chargeback. It happens with a lot of online games that if you do a chargeback, then they'll lock the account.
https://steamcommunity.com/discussions/forum/1/1744482869756670953/

https://mtgarena-support.wizards.com/hc/en-us/articles/360053024392-Error-Code-Forbidden-403-

Hmm I see though thing is I never got my refund back into my bank account. It was only into my steam wallet. And the fact is that I only got a refund after working it through with customer support on wizards of the coast. Either way it's pretty wack haha