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anyways, there are a few options you can go through,
troubleshoot. try on another computer, see if it works. even for a brief moment. and know the differences between your computer and the other one.
there is such a way to restore disks, try to clean it, or burn it onto a new disk,
just google ways to repair CDs.
if it would be windows10, then the people behind the machine are the problem since it works any windows 10 rig i have, AND EVEN on linux through wine (test purposes to have an arcade machine)
when theres a problem there can be a failish configured windows, maybe driver issues, but overall most of the problems are occuring because of the user behind the computer, not the OS.
To explain shortly; Alot of PC games from this particular time have to be modded (cracked) to even work on anything post-XP.