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Support for this game has been almost nonexistent since day one from SEGA themselves.
However I think the game failed to simply count the number of emblems ユキ✭ツキ had because he got a different save from somewhere else. Then again the last time I got that achievement was back in 2013 when the product was newer. I'm not exactly sure how it's counted. I do back up my own saves as well so I can keep continuing on with games like this one.
Also Valve is still updating their own games and some of those are quite old.
I remember distinctly that people complained that their mods didn't work after a 2014 update of sorts for Sonic Adventure DX the same time they added the Xbox achievements to the steam version.
@ユキ✭ツキ To rule out a problem, go to the chao garden and raise a hero chao with a hero character in the neutral garden, and then raise a dark chao with a dark character in the neutral garden. You can do this by deleting your chao save or moving it to different folder temporary and creating a new save by simply going back to Chao World. You should bring the respective chao to the garden on the side they align with after they cocoon and a short jingle plays. If it works and you get an achievement as you don't have the "Heaven or Hell" achievement, try starting over with the main game, maybe this time it'll count your emblems correctly. Make sure you have an internet connection and playing Steam online during all this or you won't get it.
Looking at your profile it doesn't look like you played much of Sonic Adventure 2 at all. 15 hrs on record and the only achievement is clearing the first stage of either the Hero or Dark side story. In the past 2 weeks 0 hours played.
Also looking the original poster's profile it looks like he or she finally got the achievement after all and the other one I mentioned.
BTW Green Shadow Android what is a minor bug to you? Because on another game's forum you seemed rather dismissive of a game crashing and SEGA not fixing it, especially one well documented and known about that it can be found with a Google search among players of the game but not known well enough that a newcomer to the game may come across it without even knowing it ever existed at all and become upset that it's been unfixed for a long time after finding out more about it. A game crashing is a SERIOUS bug if it affects a lot of people and not limited to a very small number of people who actually have other computer problems that need serious looking into.
It is preventing you from playing part of the game here and their asking you to play that part.
Also I had sucky computer for years and was playing Sonic Adventure 2 with terrible frame rates (budget desktop Windows 7 era machine from 2011). I only recently got a new computer (custom built gaming rig with components so powerful I don't even have to overclock anything just run at stock speed, fully checked and tested for stability, full of modern and recent components with a high price tag) where everything is running smoothly whenever I play it.
To me with Sonic Adventure 2 it's major difference between playing a game in small window at 800 x 600 with occasional slowdown and parts of the game becoming insanely difficult because of it on 1366 x 768 laptop size monitor and being able to play full screen at 1920 x 1080 at full speed with no slowdowns between the two machines and those same parts of the game becoming more tolerable and beatable on 22 inch monitor.
I can't honestly imagine Sonic Adventure 2 being that demanding of game on a newer, more recent system at all even with a far cheaper video card then AMD Radeon RX 480 that I'm currently using with an Intel i5 Kaby Lake processor and 16-GB of RAM.
In comparison my old system was basically an ASUS CM1630 with onboard graphics and AMD Phenom II X2 280 Processor with 4 GB RAM and after market sound card because the onboard sound was so incredibly awful to listen to with every horrific noise being picked up and amplified that you wanted to murder someone over it kind of problem you no longer could stand after 2 years of it.
I think you'll notice a huge improvement in a lot of things rather quickly with a newer computer assuming you get something decent or know what you're doing when building one. You'll spend less time trying to optimize your system to run half-way decently and more time having fun with it after everything is correctly setup. It was the first thing I noticed with this system and even more time enjoying some newer games as well and even run some more CPU intensive tasks that your old system couldn't handle. I figured you had to be running an older system here based on what you said.
I got a 32X just to play Chaotix on original hardware and not in an emulator. Join the club.
how did you fix this problem because i just completed my game???? thats the only reason i wanted to add you was to ask
It's been years now, but I think I just did the whole game over again from the start - just made a new save and started again. I never managed to "fix" it on my original save file, I know that much at least.