Bought deluxe edition on cdkeys.. not giving me access

[Saru]

Been trying for the past hour it wont let me install it just says to wait for full release payed extra for nothing at this point what a joke anyone had luck ive reset steam and pc like 13 times and nothing

[Øni]

Highly recommend Green Man Gaming for next time. It was cheaper in price and got my access as soon as it unlocked.

[Maw Maw Maw Maw]

In addition to 48h early access not available, it seems the pre-order bonus content was not included with my purchase too. I purchased on Gamebillet.

[SlobMob Gaming 💯]

well i got everything for the copy i paid for just didnt get early access im currently downloading it

[OfficerTerror]

Originally posted by Maw Maw Maw Maw:

In addition to 48h early access not available, it seems the pre-order bonus content was not included with my purchase too. I purchased on Gamebillet.

womp womp shouldve bought off steam

[Saru]

Originally posted by OfficerTerror:

Originally posted by Maw Maw Maw Maw:

In addition to 48h early access not available, it seems the pre-order bonus content was not included with my purchase too. I purchased on Gamebillet.

womp womp shouldve bought off steam

Womp womp steam players were effected to forehead

[Trilby]

Just had an email from CDKeys:

It appears the Silent Hill 2 - Digital Deluxe PC key you received didn’t include early access as expected. To make up for this, here’s a £10 coupon for your next purchase:

[Dark_Sorrow]

CD Keys did send me a 10 pound coupon which is nice, at least they did try to solve the issue :-)

[Psketti]

Originally posted by Dark_Sorrow:

CD Keys did send me a 10 pound coupon which is nice, at least they did try to solve the issue :-)

Same, which is double the difference.

[piet11111]

also got the 10 pound/12 euro coupon a rather nice gesture from them if you ask me.

[lean,mean,chronos killin machin]

bought some stuff with the coupon and it seemingly just didnt work? sent them a support ticket but be careful about using the coupon just yet

[DarugaX]

Originally posted by Trilby:

Just had an email from CDKeys:

It appears the Silent Hill 2 - Digital Deluxe PC key you received didn’t include early access as expected. To make up for this, here’s a £10 coupon for your next purchase:

Yeah, i received the same thing. Idk if I’m the reason but I did ask for $5-$10 coupon compensation for the issues given. They gave me the deluxe edition key but not the preorder version unfortunately.
Checked this morning and I’m missing Mira the Dog Mask preorder dlc 🤷🏽‍♂️

[Data Ghost]

I also got a CDKeys £10 off voucher as compensation. Nice gesture on their part.

So ultimately I got the deluxe edition for £44.99 saving £25 off the Steam store price of £69.99 AND a £10 voucher on top of that. Happy days!

[Funny Asian Boy]

I knew they would give use a voucher or a coupon code. At least it doesn't expire till the end of the year. I wished I get this before I went ahead and bought the new Dragon Ball Z game.

[Mr. Underhill]

Originally posted by Data Ghost:

I also got a CDKeys £10 off voucher as compensation. Nice gesture on their part.

So ultimately I got the deluxe edition for £44.99 saving £25 off the Steam store price of £69.99 AND a £10 voucher on top of that. Happy days!

So you think that $10 that requires you to spend money with them within two months is a "nice gesture" after they defrauded you by falsely advertising a product and then refusing to refund it? Do you work for CDKeys as a bot account or do you really shill for them free of charge?

[Tr0w]

Originally posted by J.G. Wentworth:

Originally posted by Data Ghost:

I also got a CDKeys £10 off voucher as compensation. Nice gesture on their part.

So ultimately I got the deluxe edition for £44.99 saving £25 off the Steam store price of £69.99 AND a £10 voucher on top of that. Happy days!

So you think that $10 that requires you to spend money with them within two months is a "nice gesture" after they defrauded you by falsely advertising a product and then refusing to refund it? Do you work for CDKeys as a bot account or do you really shill for them free of charge?

Nah, they messed up but i still got the game decently cheaper than other stores and only missed out on 2 days EA, now i can get Metaphor for an even better price than before with that voucher.