EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000020

[dejosensi]

i keep getting crash with this message at start

any help?

[thepenguin55]

This just happened to me. Wild that this is a thing with a two month old game.

[GreyBullZ]

If you use AMD Ryzen, go to BIOS - Advanced CPU Configuration - Core Performance Boost - Disable. Me help this solution.

[kanavis]

I also encountered this exception, no workarounds helped

[batty man]

Ok GUYS, I'm not sure how useful this may be for some of you, but this randomly worked for me and I havent seen the solution anywhere else.

I went to the NVIDIA app (the new one), went into the "Graphics" section and found "SILENT HILL 2". This leads you to the optimisation section. Instead of optimising anything, press the 3 dots in the top left and choose to launch the game. This should prompt Steam to launch the game and a window will pop up saying the game is trying to launch with the argument "-DX12". Just let it do its thing and suddently the game launched fine for me??

Make sure to remove your -DX11 argument from the Steam launch settings. I didnt do any tweaks to the actual files of Silent Hill 2. All default new install.

[M4Te5]

i just restored deleted files because of Avast set exeption for game and add -dx12 as Launch option and it works for me

[Nello]

I resolved the issue by disabling all custom settings I had configured in the Adrenaline software for SH2. After that, I enabled only the Radeon Anti-Lag feature, and the game launched without any problems. Once the game was running, I re-enabled the other features, and everything continued to work fine.

[Granite]

-dx11 didn't work for me, running steam as admin and setting -dx12 worked.

[Audi]

Disabling my CPU autooverclocking helped

[Creeping Death]

Having this happen to me too. None of the suggested workarounds fix it, though setting -dx11 launch parameters meant it hung on a black screen indefinitely instead of crashing.

Guess I'll wait and see if they fix it...

[Bonni]

Originally posted by Swagooo:

Silent Hill 2 Remake\SHProto\Binaries\Win64\D3D12

put d3d12.dll in this location for some reason after the update even when you verify them it says its missing a file and will download it but when you boot the game it deletes it and only keeps the core so when you add it manually it sticks not sure why but thats the fix
https://www.dll-files.com/d3d12.dll.html

putting dx11 swithes the rendering to 11 instead of 12 which can cause stuttering and issues graphicly if you have dx12 installed this is a workaround what i posted is the fix

Could you be more specific in the instructions? I downloaded the file, extracted it into the folder you specified, and tried running the game, no luck.

[svffЯ]

I have tried every single "fix" and absolutely nothing works except the -dx11 tag, which tanks performance. The game worked at launch and I loved it, then the most recent patch made it unplayable... So sad this has not been addressed. Do appreciate all the help from the community.

[wavybeing]

Originally posted by svffЯ:

I have tried every single "fix" and absolutely nothing works except the -dx11 tag, which tanks performance. The game worked at launch and I loved it, then the most recent patch made it unplayable... So sad this has not been addressed. Do appreciate all the help from the community.

I updated to Windows 11 and even updated my Bios aaaaanndd… it still didn‘t work.

What I ended up doing was starting the game with the -dx11 tag and then alt tabbing out of the game and deleting the tag. Then I alt tabbed back into the game, exited to desktop and started the game via steam and it magically launched in d12 without crashing at startup.

I have absolutely no idea why that would work but I noticed that I couldn‘t use my amd overlay in d12 so maybe it helps disabling it…

$70 AAA experience is priceless in 2025

[Verso]

Originally posted by RezaKhan98:

crash happens at launch?

the game crashes on startup since the update

[Mig]

Absolutely outrageous bloober still hasn't fixed this. I had to manually get the dll for the game to launch with dx12

[Mental Paradox]

Originally posted by Swagooo:

Silent Hill 2 Remake\SHProto\Binaries\Win64\D3D12

put d3d12.dll in this location for some reason after the update even when you verify them it says its missing a file and will download it but when you boot the game it deletes it and only keeps the core so when you add it manually it sticks not sure why but thats the fix
https://www.dll-files.com/d3d12.dll.html

putting dx11 swithes the rendering to 11 instead of 12 which can cause stuttering and issues graphicly if you have dx12 installed this is a workaround what i posted is the fix

This is the solution that worked for me. Missing DLL