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For all it's faults, IE is the browser most things are made to work with.
IE is better to use in general with mabi site in general
Which browser are you using? Nexon's websites are optimized for Internet Explorer so try using that to see if you can create the account on the Mabinogi website. I've had errors in the past when making an account but once I switched to IE, the issue cleared up. Hopefully that will work for you.