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Hi, Mgmann.
I can't say for sure without knowing exactly what you have and haven't done throughout the game but in case you're still stuck the core requirements for the segment you're in are to Read the task list in the doctor's data pad and also read the captain's medical history. You'll also need to enter the Central Computer using Cassie's key-card, the ITEM button should light up with a prompt when you're able to do this.
There are other things you can do before you do this, but some of them are dependent on choices you've made earlier.
Let us know if you continue to have issues.