Crash report: (game won't run)

[I got my #|]

I tried to run the game for the first time and it did some 3 step install I think. But then it crashed before loading. Now when I try to load it, it does a 1 of 1 install of some flash msi, then it shows the little splash square Racing Experience, and then it crashes before loading in the same way as before, with this error box:

Crash report:

Game crashed

You can find detailed report and .dmp file in user directory

If you can't see "Ok" button just press Enter or Esc to close this window

Call stack:
: (line: 0)
: (line: 0)
: (line: 0)
: (line: 0)

OK.

I don't know where the user directory is so I can't read the detailed report and try to fix this... ? I am on windows XP SP3, nvidia 450.

[Stoica574]

Minimum OS requirement, as per the store page is Windows Vista.

[I got my #|]

Why on earth would steam allow me to download and install it? That's really dumb...

[Dale Cooper]

That happends to mee too!

[ser.salcedo]

I installed the game for second time this weekend and keeps crashing so I will forget about this.

[CeScO85]

This happen to me aswell. but when it was just a demo it had no problems to works

[I got my #|]

Leigh's response notwithstanding, could someone tell me where the user directory is so I could read the .dmp file?

[Stoica574]

Should be in My Documents/My Games/Simbin, from memory.

[I got my #|]

Thanks. I was looking for My Documents/Simbin (or RacingRoom, etc). I should have realized to look in My Games. Unfortunately a lot of games put it there, it's nicer for it to go in My Games though.

The error says that there is a "detailed report and .dmp file" there, but I see no detailed report.

There is RRRELauncherLog.txt and some Crash Logs.

But all RRRELauncherLog.txt says (minus timestamps and repeated stuff for each time I ran it) is:

URL registration succeeded.
Launcher Server IPC initialized.
Launcher Client IPC initialized.
Game IPC initialized.

So everything looks ok with that log.

And all the Crash Logs say in them is the error I wrote in my original post, and nothing else.

The .dmp files are some sort of binary format useful for dev debugging or something, but not readable by humans.

If indeed the reason my game crashes is because I am running WindowsXP, then I would like to suggest to the developers that they change the error message from the cryptic useless one it gives, to something like "Error: This game does not support your Operating System and cannot run."

Furthermore, in the downloading and installation process, I don't know where Steam and Valve's purview ends and Simbin's begins, but, in a case like mine, whichever part is Steam's I would suggest that Steam inform or warn the end user that the game does not operate on their OS. And wherever Simbin's begins, I suggest to Simbin that the game inform the user. A simple "Cannot run game, this game doesn't support your OS" something like that.

Otherwise, the end user is just going to think the game is broken and buggy.

[CeScO85]

well im running the game on Win 7 64 Bitand still we have the same problems. have u try to run steam on beta client? maybe it could solve your problem sometimes it does..

[Stobee]

i have the same probleme.
i m on XP sp3 too
but on the beta the game was working well so ...

[A.K.]

No XP Support anymore...

[magicmazuma]

Minimum:
OS:Microsoft Windows Vista / 7

Unfortunatly XP is not supported.

[magicmazuma]

What Ak said : p

[I got my #|]

Yeah, which is why I'm saying the game should at least fail gracefully and inform the user of that instead of crashing badly with a nonsense error message. This will save the user from wasting time trying to figure out what the problem is, and just present the game better imo.

[Varaosa]

The game is said to support Windows 7, but the game does not start at all myself. No error files or window notice the problem. It should be just that, "the application has stopped working" and the game crashes.

I've tried to install the game again, installed the latest flash-, java-, graphics card upgrades. Did not help.

I have 2 monitors and tried to play on one screen only, but does not help.

Also tried windows compatibility mode setting to be changed, did not help.

Previous version of RaceRoom Racing Experience & all other Simbin racing games worked without problems.

My log files:

15.2.2013 14:14:21 URL registration succeeded.
15.2.2013 14:14:41 # INFO # Patch applied - ScriptUpdate_1_0_0_0
15.2.2013 14:14:41 # INFO # Patch applied - ScriptUpdate_1_0_0_1
15.2.2013 14:14:41 Launcher Server IPC initialized.
15.2.2013 14:14:41 Launcher Client IPC initialized.
15.2.2013 14:14:41 Game IPC initialized.
15.2.2013 18:17:03 # ERROR # No Steam application ID (1)

18.2.2013 2:08:38 URL registration succeeded.

My pc:

Microsoft Windows 7 Home Premium (64-bit)
Asus P6T SE
Intel Core i7 930
2x22t VSonic
RADEON HD 5870 1GB
1550GB+ HD
Corsair 650W
3x2 GB DDR 3