Game doesn't reach the main menu

[grumbel]

When I start the game all I see is cars driving around in slow motion in a washed out video, which I assume is either a loading screen or the menu background. The game never makes it past that point. It doesn't crash either, just that video in an endless loop.

The game used to work before the patch.

System: Old and rusty 32bit Windows Vista, Core 2 Duo E6300, ATI HD5670, 1920x1080

[GegeTS]

Mine stuck at starting when a message say "press a key to continue". even pressing a key nothing further goes and I must manualy close my windows session to be able to close Steam client aswell.

[Skybird]

Had the same problem, but solution is found. See my post at the very end for a workaround - it works.

https://forum.sector3studios.com/index.php?threads/after-patch-different-failure-than-503-total-freeze.1370/#post-14634

Enjoy.

[Martin Edmunds |ESR|]

Originally posted by Marcellus:

I have try it no luck with your fix, sorry but I have still the same error. I can see this terrible video thats all.

I am not sure if you guys are talking about the same issue.
But i made a dummy account on my laptop and when i logged in to the game i was getting Black/blank screen with mouse icon.
If you do Alt-F4 the game many ask you if you want to quit via a in game menu so that means the game is running just not displaying.

My laptop display is 1366x768 so my guess was that R3E was having issue with that Resolution and i was right.
I hooked up a monitor via HDMI changed the resolution to 1920*1080 and launched the game again and boom i was in the game.
Then i unplugged my HDMI back to the laptop monitor and i was able to launch and play the game again.
I have a buddy who has the same issue i think it is also due to a weird resolution ( he uses two monitor not at the same resolution ) So if you have this issue set your computer at single monitor with normal resolution like 1920x1080.

[grumbel]

No luck here so far. Changing desktop resolution didn't help and playing with task manager didn't help either. If I kill the RRRWebBrowser process in the task manager I can make the game produce a error message and I get a Quit to Desktop button that I can click. Steam Overlay works as well. But no way so far to make it past that video. Verification of data files didn't help either.

[HarrierDuBois]

This error appears to be caused by certain hardware setups, so if you're experiencing this please help us resolving it by posting your PC's specs. Thanks.

[eddie]

Same problem here, white video in an endless loop. No sound no menu. ALT+F4 only command working.
Intel Core2 Quad CPU Q8300 @2.5 GHz,
4GB RAM
AMD Radeon 6800
Windows Vista 32 bit

Thanks for looking into this

[Thorsten Westhowe]

same problem, endless loop, no sound, no menü, game dont start, have the game cleaned from pc, new installation, same problem.

win vista, 4gig ram
intel dual core 2X 3000mhz

alt+f4 working

[Slim]

Following a few fairly brief loading pauses, R3E sits at a black screen unless a key is pressed. The background video appears after that and the mouse pointer will change in response to the (invisible) UI elements.

Alt-F4 is needed to exit the game. There are no crashes or errors at any stage, just looping footage without an interface.

Specs:

Intel i3-2100
8GB RAM
Nvidia 560 Ti (Version 344.48 driver)
Windows 8 Pro 64-bit (fully updated)

[Pzijko]

If you are affected by this bug, can you please send us your logs?

https://forum.sector3studios.com/index.php?threads/current-major-issues-in-raceroom.1433/#post-14949

[grumbel]

After the latest patch the login screen shows up. Login fails with "503 Backend service unavailable"

[Jonah]

same problem. i7 4500u,8 GB RAM,r7 M265,win 8.1,1tb hdd

[moon123flower]

Hello race fanatics for myself I found out that when I right click on desktop and in my case I then click on the AMD logo and from there I go to energy settings for games and there you put the RME.exe and RREwebbrouser.exe on saving energy so not on the high performans but the one sying energy saving. then I come in the new menu and if you have packs then go with mouse buttun to top of screen and then there come up the packs. beautiful.
laptop Samsung
intel HD grpapics / AMD Radeon HD 7600 Series
Intel I5 3210 M Cpu 2500 Hz
ps3 controller with DS3 tool. motionjoy gamepadtool.

[grumbel]

After making it to the login screen yesterday, today I am back to the endless looping video.

[Thronese]

Même problème pour moi !!! Comptez-vous réparer rapidement ? Cela fait 5 jours que ça dure ! C'est inadmissible !

[General Stoner]

EASIER WORK AROUND JUST PUSH ALT+TAB. works every time for me :)

Win 8.1 x64
Intel i5 4670K @4.4MHz
Asus R9 290X DCU2 OC @1120MHz
Asus Maximus Hero Vii
Vengeance Pro 16Gb @1866MHz
Samsung SSD 840 EVO 500Gb