HELP! Confirm purchase screen hanging

[GeordieGamer]

Hi. I love Raceroom but free content was limited, so today i took the leap and purchased some new cars and tracks (through Raceroom, more to purchase through steam store).
Everything went fine untill i confirmed purchase and now i am stuck with a rotating circle in the middle of the screen for 30 minutes now?
I'm afraid to close raceroom in case i lose this money and content. I chose to pay in gbp and funds are in my steam account, have i gone wroing somewhere?
Any help appreciated please.

[Kehlar]

All i can think of is to use the official support system
https://forum.sector3studios.com/index.php?threads/purchase-errors-go-to-helpdesk.195/

[GeordieGamer]

Thanks i'm submitting a ticket now.

[Kehlar]

Second post from the bottom in this thread;

https://forum.sector3studios.com/index.php?threads/take-my-money.4298/#post-55181

suggests that steam overlay needs to be active for the in game store to work. I don't know if that's your issue and you can maybe activate it mid purchase?

[GeordieGamer]

just tried with steam overlay and now i cant select anything on the top of the screen when entering store. It did stop the spinning wheel but cart items are now gone. Funds still show in steam so i will wait (however long this may be) for sector 3 to reply :-( What i thought would be a good day racing already off to a bad start.
Thankyou for the help.

[Kehlar]

Sorry it didn't actually help :( Here's hoping you get it resolved quickly.

[GeordieGamer]

No problem, appreciate the help. Just tried to purchase a track through the portal too and no luck there either, spinning wheel again.
i have some tracks and cars from a steam store purchase that went through easilly so still a few laps to get on with.

[GeordieGamer]

Problem solved and Sector 3 were actually really quick to reply, thanks.
It WAS down to the steam overlay (Thankyou ,TheMercian', but for some reason it just wouldnt work for a while after the spinning wheel of death. few hrs later, tried again and now i can purchase from Raceroom store ;-)