[HELP] - Save File gone? Blasphemous II

[Vlare]

I have been so excited about this game. I put in 10hours yesterday with 50% map completion.

Wake up this morning, my files are gone. Yes I saved/re-opened my game several times yesterday throughout. The game should save every time you rest.

Steam is saying the cloud is sync'd... What are my options here? This is really bad and tbh as much as I like the game I don't want to redo 10hours..

I seem to have files/data in the path "C:\Users\XXXXX\AppData\LocalLow\The Game Kitchen\Blasphemous 2\SteamUser_XXXXXX" and they're not 0kb so I assume this is my game but it's not seeing it/pulling it?

[lagatacristi]

Hi, same issue here, this is what worked for me, in case it's useful for someone;

When I went to saved games folder I saw I didn't have such a savegame_0.bin, and the newest modified file was named savegame_0_bkp.bin. I did a backup of that file and renamed it to savegame_0.bin, then relaunched the game and the saved game was there.

[gkelly]

Publicado originalmente por lagatacristi:

Hi, same issue here, this is what worked for me, in case it's useful for someone;

When I went to saved games folder I saw I didn't have such a savegame_0.bin, and the newest modified file was named savegame_0_bkp.bin. I did a backup of that file and renamed it to savegame_0.bin, then relaunched the game and the saved game was there.

Thank you this worked for me, booted up the game and all files were gone (possibly as my internet got ♥♥♥♥♥ right as the game was launching and the cloud synched), this restored the exact last save i made.

[Pinkman]

hi just wondering, does anyone here have a 60% save file? my laptop is freezing during saving a game, kinda frustrating to see it with 15 hours of playing lost just because of it

[Team17_Assist]

Hi Cukimai,

We're sorry to hear you're having this issue, we've moved this thread to report a problem to offer further support.

So that we can better understand the problem and recommend a solution, we would like to request that you please send us your DxDiag information via the steps below: 

1. Hold down the Windows Key and press R 
   
2. The Run dialog should appear. Type dxdiag in the available text field. 
   
3. Click OK 
   
4. Click Save All Information 
   
5. Set the Save as type to Text File (*.txt) 
   
6. Save the file DxDiag.txt to your Desktop so it is easy to find. 
   
7. Open the .txt file, copy all the contents > Paste all the contents to a free text hosting service such as https://justpaste.it/ or http://pastebin.com/
   
8. Copy the link to your post and paste in your reply

Once we have this information, we will do our best to further assist you in resolving this matter.

Regards,
Team17 Support

[LifeIsGooood]

OK, one more problem and one more solution in case somebody hits this. For EPIC GAMES - if you launch the game and there are no saves, go to
C:\Users\USER\AppData\LocalLow\The Game Kitchen\Blasphemous 2\Savegames

and copy the contents to
C:\Users\USER\AppData\LocalLow\The Game Kitchen\Blasphemous 2\EpicUser_32033GUIDfc49\Savegames

Then upon game run, choose upload saves to cloud.

This should bring back your progress.


@Team17 - not cool, very frustrating experience... How can you not get game saving rightso many months in is beyond me. Otherwise, great game, great job, having a blast.

[Team17_Assist]

Hey LifeIsGooood,

We're sorry to hear you're having this issue with your save.

Thank you for sharing your solution with us, this may help players in the future who experience such an issue.

Apologies for any inconvenience this may have caused.

Regards,
Team17 Support