Screen tearing - Any advice?

[ClockworkST]

I am experiencing really bad screen tearing (mainly when I jump)

I have updated my drivers, tried windowed, tried with v-sync on and off, tried scaling off.

Anything else anyone could suggest?

I have a 2060

[Lagme]

I had the same issue, but disabling the v sync fixed it :/

[Team17_Helper]

Hello YT//SmoughTown,

Thank you for getting in touch with us.

We are sorry to hear you have had a problem with screening tearing.

So that we can better understand the problem and recommend a solution, we would like to request that you please send us your DxDiag information via the steps below: 

1. Hold down the Windows Key and press R 
   
2. The Run dialog should appear. Type dxdiag in the available text field. 
   
3. Click OK 
   
4. Click Save All Information 
   
5. Set the Save as type to Text File (*.txt) 
   
6. Save the file DxDiag.txt to your Desktop so it is easy to find. 
   
7. Open the .txt file, copy all the contents > Paste all the contents to a free text hosting service such as https://justpaste.it or /http://pastebin.com/
   
8. Copy the link to your post and paste in your reply

Once we have this information, we will do our best to further assist you in resolving this matter.

Regards,
Team17 Support

[ClockworkST]

Thanks team

dxdiag here:

https://jpst.it/3mqSC

[Team17_Helper]

Hello Hello YT//SmoughTown,

Thank you for getting back to us and sending your Dxdiag.

Having taken a look at the information provided we can see there is a few system faults/crashes happening so to reveal any possible issues with your Windows system, we would like to recommend that you please attempt the following actions:

1. Open the Windows Start Menu
   
2. Type “cmd”
   
3. Right-click on Command Prompt > Run as administrator
   
4. Type “sfc /scannow” without the quotes
   
5. Press Enter
   
6. If the process has revealed/resolved any issues, please attempt to run the game again

Once you have done this please retest the game to see if the problem continues.

Regards,
Team17 Support

[xberzerker]

having same issue. other games ok. windowed ok. vsync don't affect. pl help!

EDIT: fixed after defaulting gpu settings. probable reason was a forced vsync off. got changed to "let application decide" so that game's vsync take back control.

[Team17_Service]

Hey xberzerker,

Thanks for getting in touch - sorry to see you were having the same issue!

Just to confirm, you have now resolved this issue by resetting your GPU settings and the game plays without error? :)

Regards,
Team17 Support

[xberzerker]

Originally posted by Team17_Service:

Hey xberzerker,

Thanks for getting in touch - sorry to see you were having the same issue!

Just to confirm, you have now resolved this issue by resetting your GPU settings and the game plays without error? :)

Regards,
Team17 Support

yeah totally solved. and reproduced! forced vsync toggle off under gpu settings, and the tearing reappeared, despite vsync toggle on in game settings.

[Team17_Service]

Hey xberzerker,

Thanks for getting back to us and confirming the steps you used!

We're glad to see that this has worked! :)

Please don't hesitate to reach out in the future should you have any further queries.

Regards,
Team17 Support