Freezing issues

[Floyd]

I'm having freezing issues in some places of the island. The game ran perfectly at the beginning (castle, orchard, peninsula, desert...) and around the island near the shores, but it has freezes and stuttering towards the center. (Japanese temple, meadow, orange tree forest, the town...)

I tested different graphic settings to see if it was of any help but, the game keeps stuttering the same way in given areas. I also emptied the game cache and reset the global settings in the Nvidia Control Panel as advised in another thread, but it didn't make any change.

I should also mention that my computer is running very slow for a little while each time I leave the game after experiencing the freezing/stuttering.

It's a bit gamebreaking and I would definitly appreciate if it could be solved.


-> Here are my specs. The computer is brand new, all drivers are up to date :

Windows 10 Family (x64)
Card : NVIDIA GTX 950A
Processor : IntelCore i5-6400 @ 2,70 GHz
Memory : 4,00 Go RAM

-> The log :

The Witness - x64 - D3D11 - Final
Version 0.964M
Built 2016/08/03 10:58:32 from 134851
Args: 
Init app:
    Init core:
        Init asset loader:
            Using unbundled processed asset list
            43.48 ms elapsed
        53.20 ms elapsed
    Init render:
        OS: Windows 10, PlatformId 2, Version 10.0, Build 14393
        D3D11: Enumerating adapters:
            - 0 adapter 'NVIDIA GeForce GTX 950A' (0x10DE, 0x139A) with 1 outputs.
            - 1 adapter 'Intel(R) HD Graphics 530' (0x8086, 0x1912) with 0 outputs.
            - 2 adapter 'Microsoft Basic Render Driver' (0x1414, 0x8C) with 0 outputs.
        D3D11: Found 1 adapter outputs.
        D3D11: SDK version 7
        D3D11: Adapter = 'NVIDIA GeForce GTX 950A'
        D3D11: Output device = '\\.\DISPLAY1'
        D3D11: VendorId = 0x10DE (NVIDIA)
        D3D11: DeviceId = 0x139A
        NVAPI: Driver 376.19
        WIN32: Screen extents: 1920 x 1080
        D3D11: Dedicated Video Memory = 2067328.00 KB
        D3D11: Dedicated System Memory =   0.00 KB
        D3D11: Shared System Memory = 2047930.00 KB
        D3D11: Created D3D11 device with feature level 11.0
        D3D11: concurrent_resource_creation = true
        D3D11: max_texture_size = 16384
        D3D11: max_texture_buffer_size = 16384
        NVAPI: 1 AFR groups.
        D3D11: Automatic profile for this GPU: high
        D3D11: Automatic profile for amount of video memory available: high
        OS: 134217727 MB of virtual addressing space detected.
        GPU-DB entry found: recommending 'medium' profile instead of automatic profile 'high'.
        Applying user settings:
            render_profile = 1
            fullscreen = true
            vsync = false
            resolution = dynamic_resolution
            multisampling = disabled
            shading_quality = 1
            reflection_quality = 1
            texture_quality = 1
            texture_detail = 1
            geometry_detail = 1
        WIN: Refresh rate = 60.00 Hz (16.67 ms)
        win32_create_window(in_windowed_mode = false)
        D3D11: hwnd is 00070492
        WM_DISPLAYCHANGE 1920 1080
        WIN32: Screen extents: 1920 x 1080
            GetClientRect: 0 0 - 1920 1080
        Resize ignored.
        Render extents = 1280 x 720
        12.29 s elapsed
    Minimal initialization:
        Set up shaders:
            cache file operations (shaders):
                489.67 ms elapsed
            Set up shader flags:
                421.92 ms elapsed
            943.55 ms elapsed
        954.30 ms elapsed
    CPU clock frequency: 2.712 GHz
    GPU clock frequency: 1.000 GHz
    WM_DISPLAYCHANGE 1920 1080
    WIN32: Screen extents: 1920 x 1080
    Render extents = 1280 x 720
        GetClientRect: 0 0 - 1920 1080
    Resize ignored.
    Init catalogs:
        71.84 ms elapsed
    Load global assets:
        1.08 s elapsed
    Init shared resources:
        Allocated 512 KB for translucent vertex buffer.
        Allocated 128 KB for translucent index buffer.
        Loading footsteps.
        39.61 ms elapsed
    Init game:
        Sound Caps:
          NON-EMULATED driver.
          dwTotalHwMemBytes: 0
          dwFreeHwMemBytes: 0
          dwPlayCpuOverheadSwBuffers: 0
          DSBCAPS for primary buffer:
            GetCurrentPosition2: NO
            LocHardware: NO
            Static: NO
            TruePlayPosition: NO
          DSBCAPS for fill buffer:
            GetCurrentPosition2: YES
            LocHardware: NO
            Static: NO
            TruePlayPosition: NO
        validated foam buffer settings: buffer 1 (w/3.0, h/3.0), decals 1, blur quality 2
        Load asset dependencies:
            77.56 ms elapsed
        Load common assets (package):
            2.25 s elapsed
        Load shared assets (package):
            3.05 s elapsed
        Init level:
            Loading processed entities.
                39.14 ms elapsed
            Lightmap asset failed to load: 'save_249756_00'
            Process queries
                9.41 ms elapsed
            Loaded 48757 entities.
              - 248 cluster entities.
            Load campaign:
                Process queries
                    0.11 ms elapsed
                1.27 s elapsed
            world bounding box (-389.959, -372.600, -225.943) to (365.146, 352.906, 549.984) 
            Game_Resource_Manager::on_post_load:
                Streaming entities:
                    248 clusters
                   7541 unclustered entities
                   1122 dynamic
                13.32 ms elapsed
            1.71 s elapsed
        Warm up streaming data:
            Lightmap asset failed to load: 'save_951_00'
            Lightmap asset failed to load: 'save_231018_00'
            Lightmap asset failed to load: 'save_258023_00'
            16.60 s elapsed
        24.01 s elapsed
    39.08 s elapsed
Unable to find mount bone 'joint2' on parent #231096, for mounting entity #261003
validated foam buffer settings: buffer 1 (w/3.0, h/3.0), decals 1, blur quality 2
Lightmap asset failed to load: 'save_186031_00'
Lightmap asset failed to load: 'save_246052_00'
Lightmap asset failed to load: 'save_246050_00'
Lightmap asset failed to load: 'save_249398_00'
Lightmap asset failed to load: 'save_246051_00'
Lightmap asset failed to load: 'save_249658_00'
Lightmap asset failed to load: 'save_249398_00'
Lightmap asset failed to load: 'save_246052_00'
Lightmap asset failed to load: 'save_246050_00'

[The Invisibl]

Originally posted by Floyd!:

I should also mention that my computer is running very slow for a little while each time I leave the game after experiencing the freezing/stuttering.

Hmm, what HDD/SSD do you have (and is it nearly full) ?

[Floyd]

The model I have is the following : ST1000DM003-1ER162 (HDD)
It's far from full, there's still 733 Gb of free space out of 1 Tb.

[Lord Darrow]

I am having exactly the same problems that you describe. Very slow PC after quitting. I also have the Nvidia GTX 950. Unplayable for me until fixed.

[The Invisibl]

Originally posted by Lord Darrow:

I am having exactly the same problems that you describe. Very slow PC after quitting. I also have the Nvidia GTX 950. Unplayable for me until fixed.

Hi, can you post your log file too (here's how to find it)

Thanks!

[Floyd]

I ended up buying an extra 4 Gb of RAM for my computer, and it solved it all ! Although I feel like certain areas could help being more optimized (especially the jungle with the cabins in the trees, the rest of the island runs well).

I think it would be a good idea to recommend at least 8 Gb of RAM on the store page's minimum requirements. Just a suggestion!