Fatal Error: No suitable display adapter found

[jalbenphillips]

I used to be happily playing The Witness on a laptop with Intel HD graphics, and at medium quality it actually ran fairly well, although stuttering a lot in complex environments.

Recently I picked up a new laptop with "switchable" graphics: it's an AMD A10 processor with integrated Radeon HD 8610G, plus a discrete Radeon R7 M260 and 2 GB video RAM. The drivers are the latest AMD offers, and it's running on Windows 10 64-bit.

Starting The Witness gives me an error pop-up: "Fatal Error - No suitable display adapter found". I checked the log file, and "D3D11" seems to only detect the integrated HD 8610G plus some "Microsoft Basic Render Driver", but not the R7 adapter. But "AGS" detects the R7.

The Radeon settings are weird, but I've set it to "high performance" (as opposed to "power saving") for the witness_d3d11.exe and witness64_d3d11.exe applications, so it should be using the R7 for those. I figure that adapter is sufficient for the game's requirements, if only the game would detect that it's there.

Here is the log file:

The Witness - x64 - D3D11 - Final
Version 0.964M
Built 2016/08/03 10:58:32 from 134851
Args:
Init app:
Init core:
Init asset loader:
Using unbundled processed asset list
84.13 ms elapsed
90.96 ms elapsed
Init render:
OS: Windows 10, PlatformId 2, Version 10.0, Build 14393
D3D11: Enumerating adapters:
- 0 adapter 'AMD Radeon HD 8610G' (0x1002, 0x990F) with 2 outputs.
- 1 adapter 'Microsoft Basic Render Driver' (0x1414, 0x8C) with 0 outputs.
D3D11: Found 2 adapter outputs.
D3D11: SDK version 7
D3D11: Adapter = 'AMD Radeon HD 8610G'
D3D11: Output device = '\\.\DISPLAY1'
D3D11: VendorId = 0x1002 (AMD)
D3D11: DeviceId = 0x990F
AGS: AMD Radeon (TM) R7 M260, device id: 0x6900, revision id: 0x00, 0.752640 TFlops
AGS: Radeon Software Version:
AGS: Driver version: 15.201.1101-150806a-188821C-HP
Total GPU count = 2
Crossfire GPU count = 1
WIN32: Screen extents: 1366 x 768
D3D11: Dedicated Video Memory = 2853480.00 KB
D3D11: Dedicated System Memory = 0.00 KB
D3D11: Shared System Memory = 3538944.00 KB
error : Device creation failed.
error : fatal_error_no_adapters_found - No suitable display adapter found.
33.51 s elapsed
33.60 s elapsed

[The Invisibl]

How are you updating your drivers? Latest for R7 M200-series should be 17.1.1, here[support.amd.com].

[inappropriately_gendered_fungus]

How were you getting decent performance with Intel Graphics? I have dual graphics, too.

[jalbenphillips]

It seems that switchable graphics are a strange breed of hardware, and driver support is sparse. AMD provides a legacy driver package (since the Radeon HD 8610G half is obsolete), which is version 16.2.1 (http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%2010%20-%2064).

So I was using that driver package, which didn't work with The Witness. So I went back to the drivers provided by HP for this laptop model, version 15.201.1101.

And now The Witness starts... and then crashes out after about a minute of play. I also can't get Inside to work anymore either. Sigh.

Here's the current log:

The Witness - x64 - D3D11 - Final
Version 0.964M
Built 2016/08/03 10:58:32 from 134851
Args:
Init app:
Init core:
Init asset loader:
Using unbundled processed asset list
66.28 ms elapsed
89.97 ms elapsed
Init render:
OS: Windows 10, PlatformId 2, Version 10.0, Build 14393
D3D11: Enumerating adapters:
- 0 adapter 'AMD Radeon(TM) HD 8610G' (0x1002, 0x990F) with 1 outputs.
- 1 adapter 'Microsoft Basic Render Driver' (0x1414, 0x8C) with 0 outputs.
D3D11: Found 1 adapter outputs.
D3D11: SDK version 7
D3D11: Adapter = 'AMD Radeon(TM) HD 8610G'
D3D11: Output device = '\\.\DISPLAY1'
D3D11: VendorId = 0x1002 (AMD)
D3D11: DeviceId = 0x990F
AGS: AMD Radeon (TM) R7 M260, device id: 0x6900, revision id: 0x00, 0.752640 TFlops
AGS: Radeon Software Version:
AGS: Driver version: 15.201.1101-150806a-188821C-HP
Total GPU count = 2
Crossfire GPU count = 1
WIN32: Screen extents: 1366 x 768
D3D11: Dedicated Video Memory = 2853224.00 KB
D3D11: Dedicated System Memory = 0.00 KB
D3D11: Shared System Memory = 3538944.00 KB
D3D11: Created D3D11 device with feature level 11.0
D3D11: concurrent_resource_creation = true
D3D11: max_texture_size = 16384
D3D11: max_texture_buffer_size = 16384
D3D11: Automatic profile for this GPU: low
D3D11: Automatic profile for amount of video memory available: high
OS: 134217727 MB of virtual addressing space detected.
GPU-DB entry found: recommending 'low' profile.
Applying user settings:
render_profile = 2
fullscreen = true
vsync = false
resolution = display_resolution
multisampling = 4x MSAA
shading_quality = 2
reflection_quality = 2
texture_quality = 2
texture_detail = 2
geometry_detail = 2
WIN: Refresh rate = 60.00 Hz (16.67 ms)
win32_create_window(in_windowed_mode = false)
D3D11: hwnd is 001702ba
Render extents = 1366 x 768
4.25 s elapsed
Minimal initialization:
Set up shaders:
cache file operations (shaders):
64.19 ms elapsed
Set up shader flags:
1.87 s elapsed
1.95 s elapsed
2.09 s elapsed
CPU clock frequency: 2.096 GHz
GPU clock frequency: 0.027 GHz
WM_DISPLAYCHANGE 1366 768
WIN32: Screen extents: 1366 x 768
Render extents = 1366 x 768
GetClientRect: 0 0 - 1366 768
Resize ignored.
Init catalogs:
156.79 ms elapsed
Load global assets:
1.56 s elapsed
Init shared resources:
Allocated 512 KB for translucent vertex buffer.
Allocated 128 KB for translucent index buffer.
Loading footsteps.
418.82 ms elapsed
Init game:
Sound Caps:
NON-EMULATED driver.
dwTotalHwMemBytes: 0
dwFreeHwMemBytes: 0
dwPlayCpuOverheadSwBuffers: 0
DSBCAPS for primary buffer:
GetCurrentPosition2: NO
LocHardware: NO
Static: NO
TruePlayPosition: NO
DSBCAPS for fill buffer:
GetCurrentPosition2: YES
LocHardware: NO
Static: NO
TruePlayPosition: NO
validated foam buffer settings: buffer 1 (w/2.0, h/2.0), decals 1, blur quality 2
Load asset dependencies:
628.86 ms elapsed
Load common assets (package):
3.93 s elapsed
Load shared assets (package):
6.60 s elapsed
Init level:
Loading processed entities.
178.98 ms elapsed
Lightmap asset failed to load: 'save_249756_00'
Process queries
53.27 ms elapsed
Loaded 48757 entities.
- 248 cluster entities.
Load campaign:
Process queries
0.40 ms elapsed
280.75 ms elapsed
world bounding box (-389.959, -372.600, -225.943) to (365.146, 352.906, 549.984)
Game_Resource_Manager::on_post_load:
Streaming entities:
248 clusters
7541 unclustered entities
1122 dynamic
39.30 ms elapsed
1.42 s elapsed
Warm up streaming data:
Lightmap asset failed to load: 'save_186031_00'
Lightmap asset failed to load: 'save_211769_00'
25.44 s elapsed
39.21 s elapsed
48.63 s elapsed
Unable to find mount bone 'joint2' on parent #231096, for mounting entity #261003

[jalbenphillips]

Автор сообщения: fungusdude4

How were you getting decent performance with Intel Graphics? I have dual graphics, too.

Lowest graphics settings, it was totally playable. Although I've never owned hardware powerful enough for stuff like 30 fps, I might just have low expectations.