Enotria: The Last Song

Enotria: The Last Song

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DeadBrain Sep 16, 2024 @ 12:46pm
Constant UE crashing so far
Bought the game as I was impressed with the demo and needed my Souls-like fix. But so far my game crashes constantly with "UE-Enotria-Game has encountered a fatal error". I'm writing it down as a report of the issue and inquiry if anyone knows any way to deal with it?
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Showing 1-15 of 22 comments
gtamike_TSGK Sep 16, 2024 @ 5:47pm 
Originally posted by DeadBrain:
Bought the game as I was impressed with the demo and needed my Souls-like fix. But so far my game crashes constantly with "UE-Enotria-Game has encountered a fatal error". I'm writing it down as a report of the issue and inquiry if anyone knows any way to deal with it?
Delete the demo and start a new game on retail version. The old demo saves etc cause crashing.
Last edited by gtamike_TSGK; Sep 16, 2024 @ 5:48pm
SlipperyLB Sep 16, 2024 @ 9:51pm 
Originally posted by DeadBrain:
Bought the game as I was impressed with the demo and needed my Souls-like fix. But so far my game crashes constantly with "UE-Enotria-Game has encountered a fatal error". I'm writing it down as a report of the issue and inquiry if anyone knows any way to deal with it?
Also have this same issue and i deleted the demo saves and used a fresh profile but still get the error almost every 10 minutes
furfexache Sep 17, 2024 @ 1:50am 
I did not play the demo but got my first UE crash at the seaside checkpoint. Now I'm worried it's gonna happen more.
PeeGee Sep 17, 2024 @ 2:09am 
AMD graphics card by any chance?
DeadBrain Sep 17, 2024 @ 2:17am 
Originally posted by gtamike_TSGK:
Delete the demo and start a new game on retail version. The old demo saves etc cause crashing.

Originally posted by SlipperyLB:
Also have this same issue and i deleted the demo saves and used a fresh profile but still get the error almost every 10 minutes

I've realised that yesterday and deleted the entire profile from my AppData folder keeping only the save file. So far it seems to have worked as I could play for an hour without a crash but we'll see. Thanks for the info!
Last edited by DeadBrain; Sep 17, 2024 @ 2:19am
illuser Sep 17, 2024 @ 2:51am 
I also have crashes every 2-4 minutes, didn't play demo, nvidia card, delete all except saves from AppData didn't help :(
Golgoth Sep 17, 2024 @ 3:01am 
Originally posted by illuser:
I also have crashes every 2-4 minutes, didn't play demo, nvidia card, delete all except saves from AppData didn't help :(
Same for me ... didn't play the demo as well

RTX 4090
I9 13900Kf
35Go RAM DDR6
W 11
Pony Sep 17, 2024 @ 3:13am 
I crashed twice in the first 15 minutes. Steam deck. Both "fatal error".
TadloS Sep 17, 2024 @ 3:33am 
Since this another UE5 game i'd suggest whoever has high end intel series 13/14 either to update your bios (microcode upd) or just downclock your processor from 55x to 52x (you can do it through intel extreme tuning utility or just in bios). Intel is to blame here for releasing ♥♥♥♥♥♥ product.

Anyway, I played yesterday for 4 hours and I had no crashes. Everything maxed and fps limit set to monitor's hertz. I'm glad that I did not start from my demo save, since full game is a bit different from demo.
Creatura  [developer] Sep 17, 2024 @ 4:44am 
Hey. majority of these crashes are related to the old save files, the game also uses cloud saves so sometimes your demo profile can be restored by steam, please make sure to clear our the save folder in Appdata -> Local -> Enotria -> Saved -> SaveGames
Golgoth Sep 17, 2024 @ 4:55am 
Originally posted by Creatura:
Hey. majority of these crashes are related to the old save files, the game also uses cloud saves so sometimes your demo profile can be restored by steam, please make sure to clear our the save folder in Appdata -> Local -> Enotria -> Saved -> SaveGames
and if we are never play the demo ?
Golgoth Sep 17, 2024 @ 6:41am 
i probably fix my persistant crash every 10 mn by disabling FG and DLAA if ths can help anybody
SlipperyLB Sep 17, 2024 @ 8:54am 
Originally posted by DeadBrain:
Originally posted by gtamike_TSGK:
Delete the demo and start a new game on retail version. The old demo saves etc cause crashing.

Originally posted by SlipperyLB:
Also have this same issue and i deleted the demo saves and used a fresh profile but still get the error almost every 10 minutes

I've realised that yesterday and deleted the entire profile from my AppData folder keeping only the save file. So far it seems to have worked as I could play for an hour without a crash but we'll see. Thanks for the info!
maybe im just slow lol, i just cannot seem to find my save data at all
SlipperyLB Sep 17, 2024 @ 10:13am 
Originally posted by Creatura:
Hey. majority of these crashes are related to the old save files, the game also uses cloud saves so sometimes your demo profile can be restored by steam, please make sure to clear our the save folder in Appdata -> Local -> Enotria -> Saved -> SaveGames
i cannot find any "saved" folder and i feel like i have searched everything enotria related in my files
DeadBrain Sep 17, 2024 @ 10:57am 
Originally posted by SlipperyLB:
Originally posted by Creatura:
Hey. majority of these crashes are related to the old save files, the game also uses cloud saves so sometimes your demo profile can be restored by steam, please make sure to clear our the save folder in Appdata -> Local -> Enotria -> Saved -> SaveGames
i cannot find any "saved" folder and i feel like i have searched everything enotria related in my files

Its in C -> Users -> [Your usenname] -> Appdata. The AppData folder is hidden by default so you might need to turn on "See hidden files" in your FIle Browser.
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Date Posted: Sep 16, 2024 @ 12:46pm
Posts: 22