i tried to enable the v sync and is still crashing while im playing

I've been trying to fix the 2 second freeze bug but nothing works (disabling antivirus scan, background programs and it won't let me put the game in vertical sync mode

I have watched videos of Batman following Robin in a certain scene in Under The City, but when I get Robin to walk across the second metallic strip Batman just does not follow. Is this a fault within the game?

When I boot up the game and press New Game and go into 1-1 it allows me to play for about 5-10 minutes and then it freezes and 1 minute later crashes. This has happened about 4 times in a row and I don't know what to do. If you have has these same issues please let me know if there are ways to fix it or anything I can do....

Is the game controller compatible here? I only have PS5 and PS4 controllers and neither worked straight up even after i confirmed steam was picking them up. Do I need an xbox controller or software or something?