help me! game doesnt open - never played before ( windows 11 )

[mimi]

Hello! I decided to buy this game on steam yesterday because I remember playing it when I was a child and wanted to relive the experience, unfortunately i dont seem to be able to even open the game! it keeps showing me the same error:

'' Fatal Error!

Failed to create d3d device. Application will now exit.
Error = 0x8876086c ''

I searched everywhere and tried everything to fix this error, including:

* Redownloading the game countless times
* Changing launching options to -windowed and changing the resolution ( -autoconfig, -w 1280 -h 720)
* Downloading directX manually from the files of the game
* Changed to recommended settings to fix it by troubleshooting the game itself

I'm using a gaming laptop (Lenovo Legion Y540) that runs heavy games just fine ( ex: GTAV, The Sims4 etc ) and my operating system is windows 11 ( against my will )

What else can I do? I really want to play the game but im not very techsavy! help plz!

[MultiRetroMan]

Hi, you're not the only one that is having this problem, I and many others are also having the same problem.

I have a Lenovo Legion 5 (with Intel processor) and have tried many things to try and resolve this but as yet, nothing has worked at all.

I have contacted the game creators but all I have received so far is to try a couple of things and because it is so old, it may be that it won't run.

I replied to them saying "they shouldn't still be selling it if it won't run on new machines" and am awaiting their reply.

It's really annoying and frustrating, especially that the Lego Batman 2 and 3 both work perfectly fine (I bought it in the bundle with all 3 games on for £3).

[Sleazus]

be more specific. processor, graphics card

[Sleazus]

try seeing if its made a profile for the game in your graphics setting app and make sure it's set to 60hz and/or 60 fps.

try setting compatibility of the batman exes to Windows vista or 7.

When i booted it up yesterday, it defaulted to something like 800x600, and ony showed a press button menu. I shut steam down then it got me to the menus.

I haven't tried this but maybe you could try dgvoodoo or dxvk and see if that might work?

[Sleazus]

in fact just try setting windows to 60HZ see if that helps

Settings > system > display > Advanced display > try setting that refresh rate to 60

[MultiRetroMan]

Hi, thank you for taking the time to reply.

My laptop is a Lenovo Legion 5 and it has a RTX 3050 graphics card with an Intel i5-11400H processor with 16 Gigs of memory (2 x 8GB) and it's running Windows 11 Home.

It has all the latest updates and I have tried setting the display to 60HZ and that didn't make any difference.

I have tried setting the compatability to Windows 7 and XP etc. and none of those worked either.

I've not heard of dxvk but I vaguely remember seeing dgvoodoo.

I'll give 800x600 a go but don't think it will make any difference. Someone said that it could be a multicore processor that is causing issues as it was made for a single core processor but in order to change it to single core, the game has to be running in the first place and I can't get it to do that at all.

I've been backwards and forwards to the team who created it and hopefully they may be able to fix it soon (I explained that a lot of people are having difficulties running it) so if they do fix it, all good :D

I'll have a look at dxvk and dgvoodoo though. :)

[Sleazus]

first up try setting your hz to 60hz in windows and nvidi control panel

[MultiRetroMan]

I tried that too. :( sigh

[Sleazus]

that could be a thing but I have windows 11, gtx 1080, and its running on multicores

[MultiRetroMan]

Bizarre.... what machine are you running it on? Is it a laptop? I've got a Lenovo Legion 5 one.

[Primordial Cube]

I had a similar issue on launch, I suggest attempt launching the game in big picture mode and adjust the settings for display correctly and it should be fine for next time you play

[MultiRetroMan]

Thank you, I'll give that a try. :)

Unfortunately, it didn't work :(

Thanks for the suggestion though. Very much appreciated

[explosion6768]

Has anyone found a solution yet?

[MultiRetroMan]

Originally posted by explosion6768:

Has anyone found a solution yet?

It seems not. The devs don't seem to want to update it but Batman 2 and 3 work fine.

I think it's basically any Lego game before 2011 with a screen fresh higher than 60hz, so for example, mine is 144hz and it won't work.