The Game Keeps Crashing

[Colton_Cats]

Every time I boot up the game and go to the tutorial or say no/yes to changing my setting to default, it crashes, granted I play on a more low end machine but my graphics are also on the lowest setting.

[Xefier]

Can you try disabling mic input in the audio settings? Some mic devices crash the game.

[Colton_Cats]

I already tried that and it didn't work, and now I can't even get to settings.

[Colton_Cats]

I've tried everything I could: reinstalling the game, unplugging my mic, pressing every button I could, but now it crashes before I even reach the title screen. Do you have any suggestions on how to fix that?

[Xefier]

Originally posted by Coltonscats:

I've tried everything I could: reinstalling the game, unplugging my mic, pressing every button I could, but now it crashes before I even reach the title screen. Do you have any suggestions on how to fix that?

I would have suggested unplugging the mic but you already tried that. I guess try updating video card drivers and windows. Also can you send the Player.log? Located in
C:\Users\<USER>\AppData\LocalLow\Xefier Games and Hillcrest Games\The Classrooms

Send it to
[e-mail]

[Xefier]

Originally posted by Coltonscats:

I've tried everything I could: reinstalling the game, unplugging my mic, pressing every button I could, but now it crashes before I even reach the title screen. Do you have any suggestions on how to fix that?

It looks like it is the mic device crash, which is strange because you unplugged the mic. We are looking into why the mic input isn't being disabled when it detects a crash

[Xefier]

The new build is in QA and if there aren't any new major issues it will be released tomorrow

[Colton_Cats]

Cool, if it fixes the crashes for me I'll give it a shot, looks good. Keep up the good work

[Dork]

Game keeps crashing for me too, can't even get into the game now without it crashing, done everything i can so hopefully your next patch fixes it!

[Xefier]

Hopefully resolved, let me know
https://store.steampowered.com/news/app/2099110/view/3636125350412034154

[Colton_Cats]

Nope, still crashing

[Xefier]

Originally posted by Coltonscats:

Nope, still crashing

Just to confirm was there an update on steam?
Also can you send the Player.log again? Just to confirm it's not something else crashing this time (Unlikely, but who knows)
Also is it still crashing before you even see the reset settings prompt or splash screen?

[Colton_Cats]

It crashes after it says that the game didn't close properly and asks if I want to change my settings to the default when it says Hillcrest Games inc.

[Xefier]

Originally posted by Coltonscats:

It crashes after it says that the game didn't close properly and asks if I want to change my settings to the default when it says Hillcrest Games inc.

Did you press Yes in the "game didn't close properly" prompt?

[Colton_Cats]

I have pressed both yes and no

[Xefier]

Originally posted by Coltonscats:

I have pressed both yes and no

Can you try updating again?