HELP WTF call of duty advanced warfare keeps crashing on pc running win 8.1

[tremaine]

having been on steam from day one playing counterstrike i have never had a problem with any game, this week because of all the review i purchased cod aw, and after taking several days to download i have tried to play the single player with no sucssess.
my system is quite capable of playing this game.
giggabyte 797xUD5H
I7 4790
16 gb ram
vapor x r9 290x 8 gb graphics
windows 8.1
i have tried many thing to try and play but with no success, i am not a novice on the computers i have been playing and installing games for over 30 years, i am really dissapointed. as this game does not do what it says on the box can i have my money back PLEASE.
or a fix LOL

[CalmCookie]

Hi.....I have a PC with similar specs also water-cooled but AMD processor. My PC used to reboot whilst navigating the game menu or entering a server.....not always, but enough to be a bloody nuisance. Sometimes it would run fine with no problems but most nights it would reboot at least once or twice.
All other games run just fine and I don't experience this problem, BF4 etc

To get to the best bit, I think I've found a fix / cure.

My monitors are set to run at 60hz refresh rate and the game is wanting to run at 75hz.
If you can get into the Options menu of the game...go to the Video Options, then to the Advanced Video...the game for me showed a default of 75hz, so I lowered it down to 60hz which is what my monitors run and BINGO!!

To find out the refresh rate for your monitor(s), I used Speccy from Piriform....it's free.

Hopefully you will be able to view the below screenshots.

http://steamcommunity.com/sharedfiles/filedetails/?id=416388258


http://steamcommunity.com/sharedfiles/filedetails/?id=416388173

I would check your monitors refresh rates and make sure they match the settings in game. So far this evening I've had no crashes......whoop whoop !!

If it works for you also...then please reply to this post. :)

[tremaine]

i reinstalled windows and updated drivers etc reinstalled the game enjoyed but single player over quick