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The normal way to get them is
Launch Steam client or open the Steam account page in your browser.
Sign in to Steam with your account and password.
Go to Steam Library, select the game that you didn't get its CD key.
Click the settings icon on the right pane, and select "Manage" > "CD Keys".
If that does not work you could try using your steam overlay, I believe it sometimes shows a reminder, if still nothing possibly contact steam support.