Arkham Orgins Won't Launch

[Movingforward]

Hello! I've had this issue since I've bought the game. I've tried to launch it everyday upon getting any free time. I've reinstalled the game well over a dozen times. I've checked the integrity of the game cache, as well as compared my systems specs with what's required to play the game, and everything checks out. I have the ability to select which version of the game to play, either online or solo, and I cannot play either. When I launch the single player game mode some an install window appears then attempts to launch. According to my task manager the process is taking up 57k in memory so it indicates the game is trying to launch, but crashes. Whenever I attempt to launch the online version I receive an error indicating many of the files in the folder cannot be found by the .exe. If anyone has any solutions or can provide any help it would be very much appreciated! Thank you for your time!

[Buck]

Sorry to hear you're having problems. We need more information to try to help you here. Exactly what is the "install window" you're talking about? .Net Installer? The Visual C redistributable?
What is the process name? It's quite possible that the launcher is stuck waiting for another process to complete. You can possibly use the "Process Explorer" tool to find out which, and then kill it, which should allow the launcher/installer to continue.

But before you do that, try:
Upgrade OS and all drivers fully
Disable any unnecesary programs from startup
reboot
Close any other open programs.

[Movingforward]

The process is called "BatmanOrigins.exe*32", I am currently running on a 64-bit system. Would that have any interference? I've updated the OS, and drivers completely, as well as closed every unnecessary program running. Is the "Process Explorer" tool preinstalled with Windows because I don't seem to have it located in my admin. tools.

[EbonHawk]

Originally posted by Solu:

The process is called "BatmanOrigins.exe*32", I am currently running on a 64-bit system. Would that have any interference? I've updated the OS, and drivers completely, as well as closed every unnecessary program running. Is the "Process Explorer" tool preinstalled with Windows because I don't seem to have it located in my admin. tools.

No, the program is 32-bit, but it runs fine in 32- or 64-bit Windows environments, so that's not an issue. Very few games (I don't know any right off hand) run in native 64-bit mode. The vast majority of them are 32-bit versions and they are allowed to run in 64-bit environments, but they are not 64-bit versions a lot of times. I'm sure there are some, but there can't be very many, I don't think.

Process Explorer is a separate download. Just google it.

[Movingforward]

Alright so I have Process Explorer downloaded and installed what should would you recommend I do?

[Movingforward]

Bump.

[EbonHawk]

Originally posted by Solu:

I've reinstalled the game well over a dozen times.

Did you have to download the entire game each time? Most of these newer games have to be installed from certain proprietary files that have to be downloaded and run in one step. They won't let you just go and reinstall them at a whim. I haven't tried reinstalling BAO so I don't know if this is the case with it or not. Just trying to get clearer picture of what we're dealing with here.

If you haven't tried downloading the game again, from scratch, I suggest doing so. Get rid of anything BAO related you can find. There's usually a directory for saved games, configuration files, as well as the game files. I can't check my home PC from work to see which directories BAO uses, so I don't know the paths right off hand.

If you've done all that already, then it must be something system related. You never posted any system specs, OS, so I'm just guessing blind here. Have you updated Windows' files through Windows Help lately? Have you tried manually installing the usual culprits? MS VC Redistributables, DX, PhysX? They're all located under an installation directory in your Batman subdirectory.

[Movingforward]

Thank you for the quick response! I've installed the game from raw ground each time. Here are my system specs: ------------------
System Information
------------------
Time of this report: 12/20/2013, 18:50:35
Machine name: ZAKS-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
Language: English (Regional Setting: English)
System Manufacturer: SAMSUNG ELECTRONICS CO., LTD.
System Model: R580
BIOS: Phoenix SecureCore(tm) NB Version 05JB.M021.20100125.hkk
Processor: Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz (4 CPUs), ~2.3GHz
Memory: 4096MB RAM
Available OS Memory: 3956MB RAM
Page File: 2947MB used, 4964MB available
Windows Dir: C:\windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
DxDiag Previously: Crashed in Direct3D (stage 2) & DirectShow (stage 1). Re-running DxDiag with "dontskip" command line parameter or choosing not to bypass information gathering when prompted might result in DxDiag successfully obtaining this information

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce 310M
Manufacturer:
Chip type:
DAC type:
Device Key: Enum\PCI\VEN_10DE&DEV_0A75&SUBSYS_C06A144D&REV_A2
Display Memory:
Dedicated Memory: n/a
Shared Memory: n/a
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model:
Monitor Id:
Native Mode:
Output Type:
Driver Name:
Driver File Version: ()
Driver Version:
DDI Version:
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: , 0 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier:
Vendor ID:
Device ID:
SubSys ID:
Revision ID:
Driver Strong Name: oem6.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section038:9.18.13.3193:pci\ven_10de&dev_0a75&subsys_c06a144d
Rank Of Driver: 00E00001
Video Accel:
Deinterlace Caps: n/a
D3D9 Overlay:
DXVA-HD:
DDraw Status: Disabled
D3D Status: Not Available
AGP Status: Not Available
I've reinstalled all drivers, updated DX, checked for all MC VS Redistributable updates, as well as updated Physx, and my gpu.

[Movingforward]

bump

[deftman]

ребята, у меня та же проблема. Только WinXP 32, GeForce 250

[Astori Heichalot]

Originally posted by Solu:

bump

how about,
going to your steam folder
Program Files (x86)\Steam\steamapps\common\Batman Arkham Origins\SinglePlayer\BMGame\Config
delete BmEngine.ini
and then launch the game.

I had this problem once, and then once I did that, it solved.
NOTE: there are multiple reports that people have to delete this file EVERYTIME they want to play this game

give it a go, and let us know afterwards

[Movingforward]

I've deleted the file on several download attempts, and the game still fails to launch! Thanks for the idea though!

[Astori Heichalot]

Originally posted by Solu:

I've deleted the file on several download attempts, and the game still fails to launch! Thanks for the idea though!

aww crap
I dont think I have anymore suggestion

well.. other than trying to launch the game from multiplayer then go to single from there (save file error). I dont think this would help, but maybe give it a shot (wont hurt right)

[Movingforward]

After trying that as well, it seems that it doesn't want to launch still.

[Astori Heichalot]

it seemd that you tried everything already gg

last one,
how about putting -d3d9 as set launch option (this is turning off dx11 features completely)

if this doesnt work too, then I have bad news for you

your card is kinda low, but that shouldnt prevent you to load the game atleast

[Movingforward]

Thanks for the attempt! It still isn't launching! I'll just wait to pick up a better pc! Thanks though!