Batman: Arkham Origins keeps crashing, in the the penguin mission

[Xeno Scorpio]

I bought Batman: Arkham Origins here on steam a couple of days ago, When im in the hall, and about to go in the large white doors about to take out black mask's men, the game crashes for no apperant reason, i dont what's going on i tried to fix by adjusting my graphics settings to normal, and physx to normal and it still wont work, my Graphics cards settings are all up to date my pc specs are Geforce GTX 780 Ti Driver version 375.95. any help would be greatly appreciated, thanks.

[JonoAMano]

Post your crash or error message, and your Windows OS (7, 8.1, 10).

[Xeno Scorpio]

My OS is Windows 10 Enterprise 64bit, and the error message is 'Batman: Arkham Origins has stopped working' "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

[JonoAMano]

First, patch and verify the game, even if you have Auto-Updates enabled:
1. Select game in Steam Library, right-click Properties, then Updates to Allow Background Downloads.
2. Select game in Steam Library, right-click Properties, then Local Files and Verify Integrity of Game Cache.

Second, disable DX11. This will also serve to prevent unrecoverable freefall and blackroom immobility glitches upon entering certain predator rooms:
1. Find file BmEngine.ini in your Batman Arkham Origins folder: Steam \ steamapps \ common \ Batman Arkham Origins \ SinglePlayer \ BMGame \ Config \ BmEngine.ini
2. Open file "BmEngine" with Notepad
3. Locate "AllowD3D10=False" and change False to True
4. Locate "AllowD3D11=True" and change True to False
5. Save file and restart computer

Start with those two procedures and let us know your results. Windows 10 also lacks the legacy redistributables, which can be found listed below, but try the above suggestions before you click on the following legacy installers:
Steam \ steamapps \ common \ Batman Arkham Origins \ _CommonRedist \ DirectX \ Jun2010 \ DXSETUP
Steam \ steamapps \ common \ Batman Arkham Origins \ _CommonRedist \ DotNet \ 4.0 Client Profile \ dotNetFx40_Client_x86_x64
Steam \ steamapps \ common \ Batman Arkham Origins \ _CommonRedist \ vcredist \ 2010 \ either vcredist_x64 (64-bit) or vcredist_x86 (32-bit)

[Xeno Scorpio]

Thanks for the details, ill try and do this. ill tell you if its succseful.

[Xeno Scorpio]

Just wondering how i patch the game.

[JonoAMano]

Allowing Background Downloads will patch the game. If not previously enabled, patches should begin downloading as soon as you close that preference window, or after restarting Steam. If no patches download, none were needed.

[Xeno Scorpio]

Background Downloads? Sorry i dont know what you mean by that.

[JonoAMano]

Go back to these steps:
1. Select game in Steam Library, right-click Properties, then Updates to Allow Background Downloads.
2. Select game in Steam Library, right-click Properties, then Local Files and Verify Integrity of Game Cache.

Do those first before disabling DX11, as verification will override your modding the BmEngine.ini and thus render disabling DX11 useless.

[Xeno Scorpio]

Its updated the game now.

[JonoAMano]

Cool. Wait until that process completes, then move on to the steps involving disabling DX11 and restart your computer before testing for quality. Save the redistributables for later so we can pinpoint what the culprit was. You might not need the redistributables, but they're available if you need them.