THE FINALS

THE FINALS

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Sabachii Dec 13, 2023 @ 5:36pm
The Game is turning off my mouse. (MIGHT BE A MEMORY DUMP THING)
Every time I try to play the game, my mouse stops working for a short random amount of seconds and then starts working again but this keeps happening every few seconds making the game unplayable. Is anyone else having the same issue and possibly have any solutions?
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Showing 1-15 of 39 comments
Rubb3rDuck01 Dec 13, 2023 @ 5:40pm 
I am having the same issue. My keyboard turns off randomly and my inputs either continue to occur, or not happen at all. The mouse, as you said, stops working too, and I can't aim anywhere. No solutions yet. I so far have:

Removed my KVM and plugged directly into the motherboard.
Disabled all mouse and keyboard software.
Tried restarts.
Verified game files.

I'm betting on you having an AMD CPU. Am I right?
Last edited by Rubb3rDuck01; Dec 13, 2023 @ 5:41pm
Sabachii Dec 13, 2023 @ 6:10pm 
Originally posted by rubb3rduck01:
I am having the same issue. My keyboard turns off randomly and my inputs either continue to occur, or not happen at all. The mouse, as you said, stops working too, and I can't aim anywhere. No solutions yet. I so far have:

Removed my KVM and plugged directly into the motherboard.
Disabled all mouse and keyboard software.
Tried restarts.
Verified game files.

I'm betting on you having an AMD CPU. Am I right?

I do have a AMD CPU. AMD Ryzen 9 3900 to be exact. The CPU came out around 2019 so its not that old.
Rubb3rDuck01 Dec 13, 2023 @ 6:18pm 
Originally posted by Sabachii:
Originally posted by rubb3rduck01:
I am having the same issue. My keyboard turns off randomly and my inputs either continue to occur, or not happen at all. The mouse, as you said, stops working too, and I can't aim anywhere. No solutions yet. I so far have:

Removed my KVM and plugged directly into the motherboard.
Disabled all mouse and keyboard software.
Tried restarts.
Verified game files.

I'm betting on you having an AMD CPU. Am I right?

I do have a AMD CPU. AMD Ryzen 9 3900 to be exact. The CPU came out around 2019 so its not that old.

5950x here. Its going to be something with AMD CPU or AMD Mobos. The only people I know with this issue have AMD CPUs. They are mistaking it for packet loss in some threads. Does anyone know the number to their support? I can't even begin to guess what's causing it.
The Jägerbomber Dec 13, 2023 @ 6:27pm 
Originally posted by rubb3rduck01:
Originally posted by Sabachii:

I do have a AMD CPU. AMD Ryzen 9 3900 to be exact. The CPU came out around 2019 so its not that old.

5950x here. Its going to be something with AMD CPU or AMD Mobos. The only people I know with this issue have AMD CPUs. They are mistaking it for packet loss in some threads. Does anyone know the number to their support? I can't even begin to guess what's causing it.

Welp I just started a new discussion and saw this. I'm having the same issue. AMD 5900x cpu... I guess we're stuck praying for a hotfix or uninstalling. Only played 2 rounds and managed to go positive in one, but easily would have doubled my kills if this wasn't happening :/
MΛC ブ ラ ス Dec 13, 2023 @ 6:41pm 
my friends keyboard stopped working every round and he just plugged his mouse and keyboard into another usb slot and that fixed it, cant give you any details on his pc tho
Rubb3rDuck01 Dec 13, 2023 @ 6:44pm 
Originally posted by The Jägerbomber:
Originally posted by rubb3rduck01:

5950x here. Its going to be something with AMD CPU or AMD Mobos. The only people I know with this issue have AMD CPUs. They are mistaking it for packet loss in some threads. Does anyone know the number to their support? I can't even begin to guess what's causing it.

Welp I just started a new discussion and saw this. I'm having the same issue. AMD 5900x cpu... I guess we're stuck praying for a hotfix or uninstalling. Only played 2 rounds and managed to go positive in one, but easily would have doubled my kills if this wasn't happening :/

My guy. I am so sorry, yet so happy I'm not the only one. It's unplayable. This is going to be something weird to fix though, so I am curious. See, if it was a crashing issue I could send them a log but it's almost like a voltage issue starts occurring when running ONLY THIS GAME and it comes back with no crashes. I switched to other games and did NOT experience this same bug. Make this thread grow so it gets seen because it probably wont be seen if it doesn't.
Rubb3rDuck01 Dec 13, 2023 @ 6:45pm 
Originally posted by MΛC ブ ラ ス:
my friends keyboard stopped working every round and he just plugged his mouse and keyboard into another usb slot and that fixed it, cant give you any details on his pc tho

Tried it :/ But thank you for the advice. It was worthy of a shot. If he had an RGB keyboard, do you know if his lights were cutting out also?
DeadBoy Dec 13, 2023 @ 8:09pm 
Originally posted by rubb3rduck01:
Originally posted by MΛC ブ ラ ス:
my friends keyboard stopped working every round and he just plugged his mouse and keyboard into another usb slot and that fixed it, cant give you any details on his pc tho

Tried it :/ But thank you for the advice. It was worthy of a shot. If he had an RGB keyboard, do you know if his lights were cutting out also?


Mine is doing the same thing. Keyboard cuts out and lights etc. High end build i913900kf/4090 with fast fiber internet 1 gig up and down. Ive tried so many different things and never have this many issues on other games. I think it may be server related and not hardware related.
Arkanis Dec 14, 2023 @ 1:48am 
Same issue here with also en amd CPU, hope there will be a fix, this issue is here since the second open beta :(
The Jägerbomber Dec 14, 2023 @ 5:24am 
Originally posted by Doosimi:
Originally posted by rubb3rduck01:

Tried it :/ But thank you for the advice. It was worthy of a shot. If he had an RGB keyboard, do you know if his lights were cutting out also?


Mine is doing the same thing. Keyboard cuts out and lights etc. High end build i913900kf/4090 with fast fiber internet 1 gig up and down. Ive tried so many different things and never have this many issues on other games. I think it may be server related and not hardware related.


Yep my lights also cut out. Weirdly enough, the first time I loaded up, my PC controls got switched. Right click became the only way to open a browser/desk top file, left click highlighted things as if I was shift clicking. Only way to fix was to restart my PC but then it asked if I wanted to load back into windows 10, reset my pc, or straight shut down. Never had that happen.

Second time I loaded up, only the keyboard lights and sticky controls happened. No switching of how I opened programs on my PC or negative effect to shutting down.
MΛC ブ ラ ス Dec 14, 2023 @ 7:05am 
Originally posted by rubb3rduck01:
Originally posted by MΛC ブ ラ ス:
my friends keyboard stopped working every round and he just plugged his mouse and keyboard into another usb slot and that fixed it, cant give you any details on his pc tho

Tried it :/ But thank you for the advice. It was worthy of a shot. If he had an RGB keyboard, do you know if his lights were cutting out also?

yes, rgb keyboard + lights cutting out, he said he put his keyboard and mouse into another motherboard slot
ChzCurd Dec 14, 2023 @ 11:38am 
I have a 5600x CPU myself and had this issue myself along with audio cutting out around the same times the mouse did. I personally had both my mouse and headset dongle plugged into a USB hub as I ran out of USB ports before. I moved my mouse and corsair headset dongle into different USB 3.0 ports directly onto the motherboard and that fixed it for me.
(Also to note, the USBs on the mobo that I connected to were using a different root USB controllers so try plugging your mouse and keyboard into your front panel USB since these tend to be on a separate USB controller from the rear USBs)
Yoakar Dec 14, 2023 @ 12:27pm 
I had the same issue, that said I have 2 usb ports that aren't affected. So after moving things around now it's just my headset and microphone that are randomly turning off(moderately more playable). I suggest trying all your usb ports.

Also I believe it's a motherboard issue, I have seen a lot of people with B550 boards having this issue
Cpt._Judas Dec 14, 2023 @ 1:43pm 
Any chance all of us are using B550 motherboards? 'm seeing that as a trend in other threads. 5800X here
Rubb3rDuck01 Dec 14, 2023 @ 2:19pm 
Originally posted by Cpt._Judas:
Any chance all of us are using B550 motherboards? 'm seeing that as a trend in other threads. 5800X here

Yes I am. huh. I wonder...
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Date Posted: Dec 13, 2023 @ 5:36pm
Posts: 39